14 of 14 Remote/Hybrid Service Delivery Jobs in Wiltshire

Billingham, County Durham, United Kingdom Swindon, Wiltshire, United Kingdom Newport, United Kingdom Billingham, County Durham, United Kingdom Job Description Head of Service Delivery – HR & Payroll Swindon, Newport, or Stockton-on-Tees – flexible and hybrid working options Band G - £67,383 We are in an exciting period of transformation … that will shape the future of shared services across government. Through the introduction of new technology platforms, service lines and clients, we are expanding both the scale and sophistication of what we do. This includes transitioning to a multi-ERP platform organisation, onboarding new government clients and reimagining ...

meaningful change and build a rewarding career that makes a real difference to our organisation and the communities we serve. About the role As Service Desk Manager, you will lead the evolution of a modern, high-performing Service Desk that underpins digital policing across Wiltshire Police. Leveraging automation … services. This is an exciting opportunity to shape how support services are delivered, drive continual improvement and build a culture of innovation, accountability and service excellence that enables the future of Digital, Data and Technology across the Force. What you will be doing Lead and develop a high-performing ...

looking for a detail-focused, team-oriented Administrator (internally known as a Service Delivery Assistant) to join our team in Wiltshire. This role is to provide vital administrative support, helping to ensure the effective delivery of services and maintain high standards of service provision for victims … would be happy to discuss preferred working days and hours at interview. The role is home-based, with frequent travel across Wiltshire to support service delivery, attend meetings, and participate in training and other work-related activities. Do you want to make a difference every ...

real difference to our organisation and the communities we serve. About the role As a Lead Developer,you will shape the future of digital service delivery across Wiltshire Police by leading the design,governanceand continual evolution of our Halo ITSM platform. You will provide technical leadership … code service management solutions, automations,integrationsand AI-enabled capabilities that improve user experience, operationaleffectivenessand service performance. Working across multidisciplinaryDDaTteams, you will help define standards, driveinnovationand ensure the platform delivers secure,scalableand user-centred services that support modern policing and digital transformation. What you will be doing Provide technical ...

customer’s technical landscape and business priorities, offering proactive advice and support throughout the customer journey. By working closely with Sales, Solutions, Engineering and Service Delivery teams, you will help increase product adoption, reduce technical risk and deliver clear, measurable outcomes. Sitting at the intersection of commercial … advisor, guiding customers on best practice, product capability and future roadmaps. Create and maintain Technical Success Plans that drive adoption, optimisation, upgrades, migrations and service improvement. Recommend solutions that improve performance, resilience, scalability, security and measurable customer outcomes. Spot technical risks early and coordinate mitigation plans, including disaster recovery ...

role in delivering the reliable,secureand resilient technology services that enable modern policing. Leading infrastructure operations acrosson-premiseand cloud environments, you will drive service excellence, operational maturity and continuous improvement while supporting Wiltshire Police's digital transformation. Working with engineers,suppliersand stakeholders,you'llhelp shape the future … services, championautomationand modern operating practices, and ensure critical digital platformsremainavailable when they matter most. What you will be doing Lead the day-to-day delivery of infrastructure operations across on-premise and cloud platforms, ensuring reliable and resilient services. Lead and develop a team of infrastructure specialists, building capability ...

technology security strategy, roadmap, initiatives and compliance activities, reporting progress and outcomes clearly. Collaborate with stakeholders, cyber teams and the quality team to support delivery, business change, audit readiness and compliance. Managing security incidents, breaches, disaster recovery and business continuity activities to minimise risk and service disruption. Ensure … degree, together with the ability to operate effectively within a complex information technology environment . Extensive experience in audit and remediation management, information technology service delivery, management reporting, project management, customer service and office administration. Excellent interpersonal and written communication skills, strong planning, problem-solving and organisational ...

Details Our client is a major public sector shared services organisation undergoing significant digital transformation. With a focus on modernising technology platforms and enhancing service delivery, they are investing heavily in enterprise applications to support future growth and operational excellence. Description As a Senior Application Engineer specialising ...

exciting time to join us as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform, digitally enabled organisation. … same, and every task contributes to shaping the future. We’re committed to helping our government partners achieve the best outcomes and consistently meet service level agreements (SLAs). Our Procurement function is made up of a diverse, expert team working collaboratively in a supportive, flexible environment. Key responsibilities ...

Experience in ITSM, service delivery and leading teams, plus ITIL 4 Foundation, are essential. This hybrid role offers development opportunities and a commitment to safeguarding the community. #J-18808-Ljbffr ...

based IT support across multiple customer sites Troubleshoot and resolve common desktop, hardware and software issues Take end-to-end ownership of incidents and service requests Provide regular updates on open tickets and ensure SLAs are met Attend scheduled customer Tech Bars/IT surgeries Provide planned and unplanned … with end users and provide an excellent customer experience Work in line with customer processes, procedures and ITIL best practice Support continuous improvement across service delivery What We're Looking For Previous experience within a Field Services, Desk Side, Desktop Support or IT Support Engineer position Strong hardware ...

Wiltshire Council is seeking a proactive Projects Lead to join the Pension Fund Management Team. You will lead improvement projects that enhance service delivery, working with internal teams, suppliers and stakeholders to deliver changes and drive efficiency. A recognised project management qualification and experience delivering change with Lean ...

employment. The role emphasizes building partnerships with DWP, NHS, local authorities and private sector employers, developing income opportunities and driving digital transformation to improve service delivery. #J-18808-Ljbffr ...

What you’ll be doing Define and implement the JAMES change strategy aligned to business, security, safety and regulatory objectives, ensuring integration with wider delivery plans and benefits across the Logistics and Support portfolio. Establish and maintain change governance and control processes, ensuring all JAMES changes are managed, approved … compliant with policy and standards. Conduct detailed change impact assessments on JAMES systems, processes, data and users, identifying implications across cost, schedule, performance and service delivery. Develop and execute stakeholder engagement plans, managing relationships across business, technical teams, suppliers and end users. Design and deliver communication strategies that clearly ...