2 of 2 Remote/Hybrid Service Manager Jobs in Wiltshire

Cleared ITIL Service Manager, HYBRID ROLE 2 Days a week in Corsham, £600 P/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining service quality. K ey Responsibilities: Oversee and manage ITIL-aligned service management processes and frameworks. Act as a point of escalation for major incidents and ensure timely resolutions. Ensure compliance with SLAs and KPIs, driving continuous improvement in service delivery. Collaborate with cross-functional teams to optimize ...

Your new company We are exclusively recruiting for a Service Delivery Manager on a permanent basis for a professional services company based in Salisbury. This role offers hybrid working (2-3 days on site). The organisation has circa 1500 users, and you will have 6 direct … redirect reports, including a Service Desk Manager and IT Support Analysts. Your new role As the Service Delivery Manager, you will be responsible for driving service improvement, owning and strengthening the organisation's ITIL processes. Building positive relationships with the user community, positioning ...