2 of 2 Remote ServiceNow Jobs in Wiltshire

Experience: 3 to 5 years in account management, customer success or service delivery roles ideally in IT services Experience in ITIL or ITSM environments and tools such as Halo, ServiceNow, Remedy or Jira Service Management Proven record of improving customer satisfaction and service performance Desirable experience working with UK Government Security Classifications Additional Requirements: Willing and able to travel to More ❯

user. Base location – Hybrid – Swindon - Walnut Court What you should bring to the role The essential criteria to help you succeed in this role are: Professional qualifications desirable (ITIL) ServiceNow knowledge a bonus but not essential Knowledge of Security processes excellent customer service skills and telephone manner Outstanding communication skills (verbal, listening, written, and tone) and you’ll be a More ❯