2 of 2 Remote/Hybrid User Experience Jobs in Wiltshire

Public Sector ITSM transformation programme centred around BMC Helix . Working alongside Senior ITSM Consultants and client stakeholders, you'll lead discovery activities, understand user needs and redesign key IT service management processes using Human-Centred Design principles. You'll conduct user research, facilitate workshops and create service … design artefacts including user personas, journey maps, service blueprints and future operating models. You'll also identify opportunities to improve services through AI, GenAI and automation, ensuring any changes genuinely enhance user experience and service adoption. Initially you'll focus on Incident, Major Incident, Problem, Knowledge ...

work, it's who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. We're looking for a Creative Designer to join us on that journey. This role is about more than just … proficient in Adobe Creative Suite, including Photoshop, Illustrator and InDesign. Has a strong portfolio that demonstrates creativity and design excellence. Has an interest in UX/UI design and customer experience. Produces polished, accurate and high-quality work with excellent attention to detail. Works well collaboratively and communicates effectively with ...