Salisbury, Wiltshire, United Kingdom Hybrid / WFH Options
Sopra Steria Group
Lead 'Root Cause Analysis' investigations into network faults, security and performance issues. Support the Principal NetOps Engineer and Architects with project implementation. Liaise with third party service providers for WAN provision and maintenance. Lead and progress third party vendor support cases to provide resolutions for complex technical issues. Lead collaborative efforts across the Platform Engineering team to resolve issues and More ❯
with current and future technologies emerging in the industry. - Develop knowledge of the customer and how IT relates to their business strategy and goals. - Display further technical skills in WAN and LAN connectivity, routers, firewalls, security, Operating systems and Optimity's solutions. - Assist in providing quotes for equipment and services to Account Managers. The right candidate: - 3 years' experience working More ❯
Microsoft Exchange and Exchange Online * Understanding of Microsoft 365 and Azure Sync fundamentals * Experience supporting Windows, macOS, RDS environments * Strong grasp of networking protocols (TCP/IP, LAN/WAN, firewall basics) * Confident, clear communicator with strong client-facing presence * Comfortable in fast-paced, multi-client technical support environments * Experience with SME clients and project involvement Desired (not essential) * Degree More ❯
