1st Line Support
Woolsbridge Industrial Estate, Three Legged Cross, Wimborne, Dorset, England, United Kingdom
The Work Shop
customer SLAs are met with efficient time and ticket management. • Maintaining clear and concise ticket documentation. • Delivering a high level of customer satisfaction and building lasting client relationships. Ideal Skills & Technical Knowledge • Microsoft 365 support and administration (incl. email, Teams, security). • Microsoft Windows Server and Desktop environments. • Mac OS support (desirable but not essential). • PC hardware troubleshooting … is advantageous but not essential What we're looking for: • A passion for IT and problem-solving. • A customer-focused mindset with a professional, friendly approach. • Strong communication and organisational skills. • Ability to manage multiple tasks and prioritise under pressure. • Willingness to learn and grow within the business. • Full UK driving licence (essential for occasional site visits). Company More ❯
Employment Type: Full-Time
Salary: £24,000 - £27,000 per annum
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