1 of 1 Microsoft 365 Jobs in Windsor

first-line IT Helpdesk support to Eton College staff and pupils, delivering timely and helpful assistance. Hardware and software support of school devices including Microsoft and Apple computers, printers, telephones and network equipment. Diagnose faults and carry out repairs or appropriate remedial action for a wide range … user devices. Provide user support for standard software packages, Microsoft 365 applications and bespoke College systems. Use the computerised Helpdesk system to log, manage and progress support requests from initial contact through to resolution. Manage allocated support calls effectively and provide cover for other calls when required. ...