Customer Support Engineer
- Hiring Organisation
- Omega Resource Group
- Location
- Witney, Oxfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
Title: Customer Support Engineer Location: Whitney Salary: £30,000 - £33,000 Hours: 8am-4:40pm Mon – Thurs/8am-1pm Fri Role Purpose The Customer Support Engineer provides technical support to customers and assists with service activities throughout the product lifecycle. The role supports customers … develop a strong product understanding and contribute to improving customer satisfaction by providing timely technical assistance and maintaining accurate service records. Key Responsibilities Customer Support Respond to customer support enquiries via telephone, email and video calls. Assist customers with technical fault finding and product operation. Keep customers informed ...