6 of 6 Remote Root Cause Analysis Jobs in Woking

Support & Issue Resolution – Investigate and resolve escalated support tickets, meeting SLA targets. Communicate effectively with customers via email, phone, and support portal. Technical Troubleshooting & Analysis – Perform root cause analysis using SQL, application logs, and API integrations to identify and resolve system issues. User Acceptance Testing (UAT … Office 365, Azure AD, MFA). PowerShell, Bash scripting , and basic Python/JavaScript for automation. Experience with ITSM tools (Jira), ITIL framework, and root cause analysis . What's on Offer: Competitive Salary – Up to £35,000 Hybrid Working 25 days holiday (rising to 30) + More ❯

Support & Issue Resolution – Investigate and resolve escalated support tickets, meeting SLA targets. Communicate effectively with customers via email, phone, and support portal. Technical Troubleshooting & Analysis – Perform root cause analysis using SQL, application logs, and API integrations to identify and resolve system issues. User Acceptance Testing (UAT … Office 365, Azure AD, MFA). PowerShell, Bash scripting , and basic Python/JavaScript for automation. Experience with ITSM tools (Jira), ITIL framework, and root cause analysis . What's on Offer: Competitive Salary – Up to £35,000 Hybrid Working 25 days holiday (rising to 30) + More ❯

Support & Issue Resolution – Investigate and resolve escalated support tickets, meeting SLA targets. Communicate effectively with customers via email, phone, and support portal. * Technical Troubleshooting & Analysis – Perform root cause analysis using SQL, application logs, and API integrations to identify and resolve system issues. * User Acceptance Testing (UAT More ❯

organisation's data and IT infrastructure. Role & Responsibilities: Monitor networks and systems for security breaches, intrusions, and abnormal system behavior Investigate security incidents, perform root cause analysis, and provide incident response support Conduct regular vulnerability assessments and penetration testing; assist in remediation efforts Maintain and manage SIEM … Security Information and Event Management) tools and log analysis Develop and enforce security policies, standards, and procedures Work with IT and development teams to implement secure system designs and configurations Support compliance initiatives (e.g., ISO 27001, NIST, GDPR, PCI-DSS) by assisting with audits and documentation Conduct security awareness More ❯

data and identify areas for improvement or design enhancements. Integrate lessons learned from commissioned assets into the design and specification of future projects. Support root cause analysis for operational issues and coordinate corrective actions with vendors and O&M providers. Additional Technical Responsibilities Contribute to risk assessments More ❯

management Strong knowledge of IP, OSPF, BGP, and MPLS networks (Juniper preferred) Hands-on experience with network monitoring tools (e.g., SolarWinds, Nagios) Troubleshooting and root cause analysis experience Strong communication skills, both technical and non-technical A proactive attitude with a focus on continuous improvement and learning More ❯