Customer Support Manager
- Hiring Organisation
- Bracknell Personnel Services
- Location
- Wokingham, Berkshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
Customer to the point the Repair Order is closed by the Customer, including Tracking, Status Reporting, Quote Processing, Query Resolution and Supplier Management as agreed with the customer. Managing the service delivery of Internal Support Departments (Tech Services, Sourcing, MIS and Finance) and ensuring Customer requirements are responded … Account Program Managers during start-up phase of new programs including development and implementation of new processes and procedures, the development of internal IT System requirements and the compiling and distribution of Priming Material to Supplier Base. Support monthly and quarterly customer performance programme reviews, including presentation ...