6 of 6 Remote Continuous Improvement Jobs in Wolverhampton

improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to … contact centre telephony system across Europe in conjunction with cross functional teams and external Telephony partner. Support network of European telephony users and manage continuous improvement program to software solution & Salesforce integration. Support the local teams with reporting and insights and agree European KPI’s to monitor … in conjunction with local customer service managers. Set and agree the annual customer service KPI targets across Europe. Report & provide monthly insights to drive continuous improvements in customer satisfaction across the customer service teams. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding More ❯

value each sprint. Foster transparency and trust: Encourage open communication between clients and delivery teams, providing clear visibility into progress, challenges, and outcomes. Drive continuous improvement: Lead retrospectives that surface insights and drive improvements in team dynamics and delivery quality. Manage risks and dependencies: Proactively flag and … in internal and client teams through coaching, facilitation and hands-on support. Lead by example: Demonstrate strong Agile leadership, facilitating collaboration, adaptability, and a continuous improvement mindset across all engagements. Grow Agile capability: Contribute to shaping and evolving our consultancy’s Agile practice, sharing knowledge and driving More ❯

do not compromise delivery. Actively mentor, coach, and support the development of project managers within the team, fostering a culture of project management excellence, continuous learning and professional growth. Ensure a consistent approach to project and programme delivery across the organisation by championing standardised methodologies, tools, and best practices. … Monitor budgets, timelines, resources, and KPIs across the programme, and proactively address variances or issues. Drive continuous improvement and contribute to the development of enterprise-level project and programme delivery methodologies, frameworks, and governance structures. Ensure all programme activities are compliant with industry regulations, including pharmacovigilance standards More ❯

and emerging trends. Collaborate with IT stakeholders across the organization to ensure alignment with the Group’s strategic goals and objectives. Identify opportunities for continuous improvement in the Digital Workplace infrastructure, ensuring it supports business expansion and evolving requirements. Ensure strong security protocols and risk management practices More ❯

and emerging trends. Collaborate with IT stakeholders across the organization to ensure alignment with the Group’s strategic goals and objectives. Identify opportunities for continuous improvement in the Digital Workplace infrastructure, ensuring it supports business expansion and evolving requirements. Ensure strong security protocols and risk management practices More ❯

have the opportunity to contribute to ongoing product development, ensuring the quality of the product through sprint planning, sprint reviews, and a commitment to continuous improvement. Role responsibilities; Working as part of a wider project team, develop and deliver a complex digital product that ultimately supports commercial business priorities. More ❯