D365BC 2nd line support
- Hiring Organisation
- Burton Recruitment
- Location
- Wolverhampton, West Midlands, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £50,000 per annum
wider support team. Key Responsibilities Manage and resolve customer support queries via phone, email and customer portal. Investigate, diagnose and resolve complex Microsoft Dynamics 365 Business Central issues. Escalate and manage technical issues where appropriate. Work closely with the development team to coordinate testing and deployment of software … customer service and building strong relationships with both technical and non-technical stakeholders. Essential Experience Minimum of 3 years' experience working with Microsoft Dynamics 365 Business Central or Dynamics NAV. Experience in a Business Central support, consultancy or key user position. Strong understanding of ERP processes. ...