SC Cleared 2nd Line Support Engineer
- Hiring Organisation
- ECS Resource Group Ltd
- Location
- City, Wolverhampton, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 200 - 220 Daily
across Windows 10/11 environments. Support and administer Microsoft 365 applications and services. Manage and maintain devices using Microsoft Intune. Investigate and resolve VPN and remote access issues. Support end-user device deployments, laptop builds, and hardware refresh activities. Escalate complex issues where required and work collaboratively with wider … experience in a 2nd Line Support role. Strong Microsoft 365 (O365/M365) support experience. Hands-on experience with Microsoft Intune . Experience troubleshooting VPN connectivity issues. Strong Windows 10/11 support skills. Excellent customer service and communication skills. Ability to work effectively in a fast-paced, customer-facing ...