1 of 1 Process Improvement Jobs in Worcester

Head of Customer Service

Hiring Organisation
We Are Kenny
Location
Worcester, Worcestershire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 45,000 - 55,000 Annual
running of order processing, and most importantly, deliver an excellent customer experience across multiple brands. This role combines hands-on problem solving with leadership, process improvement, and cross-functional collaboration. Pay: £45,000 - £55,000 per annum (dependent on experience) plus benefits Location: Worcester - 5 days … communications across email, telephone, and social media, ensuring all messaging reflects brand guidelines and maintains a consistent tone of voice. Support the development and improvement of customer service processes, systems, and tools to streamline workflows, improve efficiency, and enhance the customer experience. Requirements: Proven experience in a customer service ...