3 of 3 Risk Management Jobs in Worcester

Head of Customer Activation, you will lead and develop a high performing Customer Activation function comprising the Implementation, Data Migration, and Programme & Project Management teams. You will be accountable for delivering exceptional onboarding and activation experiences for Open GI’s customers, ensuring that all solutions are implemented efficiently, accurately … ranging from single site implementations to multistream strategic programmes—are delivered on time, within budget, and to a consistently high standard. This includes embedding risk management, resource planning, governance, and quality assurance across all activation activities. Your key responsibilities Define and deliver the Customer Activation strategy in alignment ...

customer satisfaction levels. Produce and present daily, weekly and monthly operational reports. Drive service improvement initiatives and operational efficiencies. Ensure effective ticket ownership, escalation management and incident resolution. Maintain and improve technical standards, documentation and best practices. Ensure accurate documentation of customer environments, procedures and solutions. Own technical change … control processes and risk management activities. Ensure consistency and quality across all technical work delivered by the team. Drive adoption of automation, standardisation and process improvements. Oversee the successful delivery of customer IT, Telecoms and Connectivity projects. Work closely with Project Managers, Service Delivery and Sales teams ...

Open GI is seeking a Head of Customer Activation to lead a high performing function encompassing Implementation, Data Migration, and Programme & Project Management teams. You will deliver onboarding experiences that are efficient, accurate and of the highest standard across multi-site and strategic programmes. You will design delivery frameworks … ensure governance, risk management and quality assurance, and collaborate with Product, Technology, Commercial, and Operations to optimise customer #J-18808-Ljbffr ...