1 to 1 of 1 Lead Jobs in Worcestershire with Remote Work Options

Role: Learning & Development Lead Trainer Location: South Midlands (hybrid working model) Term: 14 months fixed term contract for maternity cover Salary: Competitive DOE + benefits This is a great opportunity for an experienced Leading & Development Lead Trainer to join my client on a fixed term contract for maternity cover. Are … experience looking after outsources stakeholder relationships? Do you have experienced in creation and delivery of training material and plans? The Learning & Development TrainerLead will lead the effective onboarding and skills development of the Contact Centre teams (both internally and outsourced BPO partners). Working collaboration with the operations leadership team … centre of excellence which delivers our customers a first-class experience and aim to be first call resolution. Key Responsibilities of the Learning & Development Lead Trainer: Design and delivery of effective customer service onboarding and continuous training Lead the 2 Trainers to ensure exceptional inductions and ongoing customer service training more »