asynchronous processing Support and delivery tooling – Azure DevOps and ITSM tooling Support and delivery tooling – Sumo Logic and observability dashboards Support and delivery tooling – JSON, XML, payloads and log structures Support and delivery tooling – Runbooks, data‐flow mappings and recovery procedures Support and delivery tooling – Defect, release and problem management … Useful, but not essential Practical experience with one or more of Salesforce, MuleSoft, GoAnywhere, Genesys or Sumo Logic. Working knowledge of REST/SOAP, JSON, XML, API payloads, asynchronous processing and system dependencies. Experience using Azure DevOps for defect lifecycle management, backlog tracking or release coordination. Experience creating operational runbooks ...