5 of 5 Remote iManage Jobs

teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar ( desirable) Role details: Job role: 1st Line Support Job type: Contract Duration: 6 months’ contract with view to extend Rate ...

management systems Background in delivering IT support Strong communication skills Desirable skills - IT Support Engineer: Experience working with a Law firm Intune Networking experience iManage, Practice Management Systems, BigHand and any other legal applications If you are interested in joining a supportive and well established, secure organisation who will offer ...

data migrations, and integration projects. Key Responsibilities: · Support and maintain the Work 10 client. · Manage users, groups, and applications within IMCC. · Oversee third-party iManage integrated applications. · Perform housekeeping and data management for iManage Work and iManage Share. · Manage data imports and exports for lateral movers. · Support Business and Service … Problem Management · Outstanding customer service skills · Experience with data migration tools (Importers/Exporters) · Ability to work within ITIL framework · Foundational knowledge of iManage Work Server, Preview Server, and RAVN · Experience with an Information barrier solution, preferably Intapp Walls · Experience with Litera tools, specifically Litera CAM · Awareness of the iManage ...

issues (in person, by phone, and email). Triaging and escalating issues to the firms outsourced MSP, ensuring effective resolution. Supporting users with iManage, Microsoft 365 and other applications and services used within the firm. Providing comprehensive IT inductions and ongoing training for users. Assisting with the setup, configuration … factor authentication, etc.). Supporting meeting room hardware and assist users with setting up virtual hearings and webinars using Teams, Zoom, and Webex. Administering iManage, including user permissions and maintaining information barriers. Collating information required for security and data protection audits and questionnaires. Testing and implementing software updates and improvement ...

issues (in person, by phone, and email). Triaging and escalating issues to the firms outsourced MSP, ensuring effective resolution. Supporting users with iManage, Microsoft 365 and other applications and services used within the firm. Providing comprehensive IT inductions and ongoing training for users. Assisting with the setup, configuration … factor authentication, etc.). Supporting meeting room hardware and assist users with setting up virtual hearings and webinars using Teams, Zoom, and Webex. Administering iManage, including user permissions and maintaining information barriers. Collating information required for security and data protection audits and questionnaires. Testing and implementing software updates and improvement ...