2 of 2 Management Information System Jobs in Worthing

Service Desk Manager

Hiring Organisation
Southern Water
Location
Worthing, West Sussex, England, United Kingdom
Employment Type
Full-Time
Salary
£55,000 per annum
responsible for leading the day-to-day operation of the Service Desk, ensuring high-quality incident and request handling, effective queue and performance management, and resilient first line I.T support for over 4000 internal and external users. The role provides leadership to 2 Team Leaders and 10 Analysts … rota. Manage the day-to-day operation of the Service Desk, ensuring effective handling of incidents, service requests, queries and escalations Oversee queue management, ticket progression, aged ticket follow-up, workload distribution and service continuity Ensure tickets are logged, categorised, prioritised, updated, escalated and resolved in line with ...

Legitimate Relationship Auditor

Hiring Organisation
University Hospitals Sussex NHS Foundation Trust (279)
Location
Worthing, BN11 2DH, United Kingdom
Salary
£39959.00 to £48117.00
summary We are seeking an experienced, motivated, and detail-oriented Legitimate Relationship Auditor to join our Information Governance team on a 3-year fixed-term contract. This exciting role offers the opportunity to play a key part in ensuring patient confidentiality and maintaining public trust by providing assurance … that electronic patient records are accessed appropriately across the organisation. Working closely with Information Governance, Digital, Clinical, and Operational teams, you will lead and support legitimate relationship auditing activities, investigate potential inappropriate access to records, and contribute to the continual improvement of privacy and data protection controls. What ...