3 of 3 QA Jobs in Worthing

test and defect management. Producing high-quality documentation, including plans, scenarios, test cases, traceability, workbook, metrics, reports, exit. Adhering to existing project and quality assurance governance, ensuring appropriate coverage and evidence. ...

modern JS/TS stacks) Proven leadership of engineering teams Experience building and operating systems at scale A solid understanding of automated testing and QA practices Familiarity with modern DevOps approaches Strong interpersonal and collaboration skills The ability to quickly pick up new tools and solve complex problems Interested ...

external users. The role provides leadership to 2 Team Leaders and 10 Analysts, driving capability, wellbeing and accountability, while improving customer experience through quality assurance, feedback and continual service improvement. What you will be responsible for: Working across Digital and the wider business, the postholder uses service insight and demand … portal interactions, chats and ticket updates where applicable. Review professionalism, communication quality, ticket accuracy, troubleshooting approach, knowledge use, escalation quality and closure standards. Use QA and CSAT outputs to improve knowledge articles, scripts, templates, standard responses, onboarding and apprentice support. What you’ll bring to the role: Strong leadership, coaching ...