Trainee IT Helpdesk Analyst
- Hiring Organisation
- Placemently
- Location
- York, North Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- From £24,000 to £32,000 per hour
Supporting users with Windows, Microsoft 365 and common business applications. Assisting with user account administration, including new starters, leavers and password resets in Active Directory. Helping diagnose basic networking and connectivity problems. Setting up and configuring laptops, desktops, mobile devices and peripherals. Providing remote support and following security … requests. Desirable: CompTIA A+, IT Fundamentals+ or equivalent knowledge (or working towards it); experience in a customer service role; and any familiarity with Active Directory, Microsoft 365, ticketing systems or remote support tools. Why apply? This role offers the chance to build practical experience across ...