Role Introduction We are seeking a strategic and hands-on ServiceNow Architect to take on a Player-Manager role - combining hands-on technicalleadership with line management responsibilities. You will lead the design, governance, and continuous improvement of our ServiceNow platform. The ideal candidate will have deep expertise in ITSM, ITOM, and CSM , with strong working knowledge across … other ServiceNow modules like HRSD, App Engine, APM, SecOps, Knowledge Management, and Platform Automation. This is a critical leadership role shaping the architecture and roadmap of our core operational platform, enabling service excellence, automation, and customer-centric outcomes. This role requires hands-on technical expertise and the ability to work closely with clients to deliver high-quality ServiceNow … the ServiceNow architecture aligned with business strategy. Develop and maintain the platform roadmap ensuring modular rollout of capabilities covering ITSM, ITOM, CSM, AIOPs, App engine and emerging modules. Establish technical standards, design review processes, and platform governance controls. Ensure adherence to ServiceNow best practices, platform capabilities and upgrade strategy. Lead and assist in solution design, implementation, configuration and customisation More ❯
the apprenticeship, apprentices will be contributing to: Collaborative Development Approach: Foster close collaboration with cross-functional teams, including product managers, designers, and fellow engineers, to translate business requirements into technical solutions and deliver innovative products that exceed expectations Code Quality Assurance: Conduct thorough code reviews, meticulously scrutinising codebases to ensure compliance with coding standards, best practices, and design patterns … while offering constructive feedback to uphold and elevate code quality organisation-wide Technical Troubleshooting and Optimisation: Tackle intricate technical challenges head-on, employing sharp analytical skills to diagnose issues, implement effective solutions, and fine-tune system performance for optimal efficiency and scalability Documentation and Knowledge Sharing: Document architectural decisions, design patterns, and best practices, and actively contribute to … Stay abreast of emerging technologies, tools, and industry trends, actively seeking opportunities to integrate new methodologies and technologies into development processes to drive innovation and continuous improvement Holistic Development Leadership: Spearhead the entire software development lifecycle, from conceptualisation through deployment, leveraging deep expertise in both front-end and back-end technologies to craft robust and scalable solutions that meet More ❯
You will lead a team that develops web applications across all areas of ADS activity. The primary focus of your role will be to provide line management and senior technicalleadership to developers who are working on new projects and supporting existing services. You will take a hands-on development role and work collaboratively to define common approaches More ❯
