IT Support Engineer – 1st & 2nd Line
- Hiring Organisation
- Reed
- Location
- Middlesbrough, Cleveland, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £32,000 per annum, Inc benefits
multiple international sites and providing hands-on 1st and 2nd line support. Key Responsibilities: Deliver 1st / 2nd line support and manage tickets through the helpdesk system Install and support hardware and software … networks, Wi-Fi, VPNs, and remote access Support Office 365, VMware, RDS and IP telephony systems Configure and support Apple / Android devices Handle software patching, firmware updates and documentation Work with third-party providers to resolve issues Lead small IT projects and assist with ...