Customer Insights Analyst
Leeds, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Harnham
and growth strategies Build and maintain a scalable Single Customer View (SCV) combining CRM, transaction, and engagement data Develop segmentation models based on lifecycle stage, engagement, and behaviour Analyse campaign performance and customer trends to optimise marketing strategy Create dashboards and reports in Tableau to communicate insights clearly to stakeholders Work closely with marketing, commercial, and data teams to … using Tableau or a similar data visualisation tool Proven track record in customer analytics or marketing insight roles Ability to communicate insights clearly to non-technical stakeholders Experience with campaign analysis, customer segmentation, and lifetime value modelling Commercial mindset with a focus on growth and retention Desirable: Experience with GA4, BigQuery, or other advanced analytics tools Familiarity with More ❯
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