6 of 6 Remote/Hybrid ITSM Jobs in Yorkshire

cloud technologies. Delivering and managing IT support services within a business environment. Microsoft Entra ID (Azure Active Directory) and Microsoft security technologies. IT service management principles and best practices. Managing third-party suppliers and service providers. Strong troubleshooting, analytical and problem-solving skills. Excellent communication and stakeholder management skills. Previous ...

Server 2016, 2019 and 2022 DNS, DHCP, TCP/IP and VPN VMware or Hyper-V Hardware and software troubleshooting Remote support tools IT service management and ticketing systems Basic PowerShell scripting About You At least two years' experience in a 2nd Line IT Support, Service Desk or Desktop Support ...

Design and implement enterprise grade logging and monitoring solutions using OCI Logging, OCI Monitoring, Events and Alarms. Integrate OCI monitoring with third party SIEM, ITSM and APM tools (e.g. Splunk, BMC etc.) Demonstrable experience with Oracle Cloud Infrastructure (OCI), including proficiency in the design and build of services such ...

focused, you will be able to prioritise operational requests, investigate alerts, resolve standard incidents and escalate more complex issues clearly and promptly. Experience of ITSM processes, SLAs, change control and working with suppliers or vendors would be an advantage, along with a proactive approach to spotting capacity, performance, resilience ...

actively manage Networking Technology Services from both technical and service perspectives ensuring that they are fit for purpose and effective IT Service Management processes and activities are in place and being followed. To ensure that other - DDTS support teams are set up to effectively support and maintain the Technology IT … indirectly leading and influencing teams of diverse individuals. Experience of managing a budget. Knowledge and experience of Service Design & Transition aspects of the IT Service Management lifecycle. Employer details Employer name NHS Blood and Transplant Address England Barnsley Blood Centre, Capitol Way, Dodworth England South Yorkshire S75 3FG United Kingdom ...

helping evolve how the platform supports the wider business. Role Responsibilities Design, develop and implement solutions across the ServiceNow platform, with a focus on ITSM and CSM, while continuously enhancing and optimising existing functionality to ensure performance, stability and scalability. You will work closely with stakeholders across the business … while collaborating with cross-functional teams to deliver high-quality outcomes. Key Requirements Proven experience as a ServiceNow Developer Strong hands-on expertise across ITSM and CSM modules ServiceNow Certified System Administrator (essential) ServiceNow Certified Application Developer (preferred) Experience with scripting, integrations and platform customisation Strong problem-solving skills ...