24 of 24 Remote/Hybrid Incident Management Jobs in Yorkshire

expanded services, increased staffing, more complex operational requirements and a broader range of internal and external reporting responsibilities. As the organisation has grown, its management structures have also evolved to ensure appropriate leadership, oversight and accountability across key functions. The Head of Business Operations is a new role designed … Corporate Services, the postholder will oversee operational support services including organisational governance, health and safety, information technology and digital systems, information governance, risk management, procurement, estates and facilities management, business support services and the coordination of cross-organisational projects that improve system, processes and ways of working. ...

difference At Border to Coast our purpose is to make a difference to the LGPS and we’re looking for an Enterprise Risk Management Analyst to join our award-winning team on a permanent basis. As a customer-owned and customer-focused organisation, integrity is one of our values … largest pension asset owner and we provide innovative investments that deliver sustainable returns over the long term. As an Enterprise Risk Management Analyst you will play a key role in strengthening risk oversight across Border to Coast Pensions Partnership. You'll support the development and delivery of our Enterprise ...

Service Analyst Our new IT Service Analyst , you'll join the IT Service Management team and play an important role in helping to deliver reliable and effective IT services across Jet2 . Working across Service Transition, Major Incident Management, Problem Management, Service Reporting and ServiceNow administration … visible across the business. You'll also support the ongoing administration and governance of ServiceNow, helping maintain data quality, process compliance and accurate management information. Benefits Hybrid working (we're in the office 2 days per week) Annual pay reviews 26 days holiday (plus Bank Holidays) Generous profit share ...

helping stakeholders understand risks, assess control effectiveness and make well-informed decisions through appropriate governance channels. What you’ll be doing Support the effective management of IT Systems Risk across technology platforms, providing insight, challenge and advice to Risk Owners, Control Owners and Control Offices. Review and assess issues … risk events and controls, applying sound judgement and constructive challenge to support effective risk management and governance outcomes. Analyse operational and risk data from multiple sources to identify trends, themes and emerging risks, producing clear and decision-ready insights. Support the embedding of controls across technology platforms, helping teams ...

configured, resilient, secure, and performant. Beyond day-to-day operational responsibilities, the role carries explicit accountability for network architecture, strategic design, and cross-functional incident response. This role also attracts a market pay supplement of £6650 per annum (to be reviewed in February 2027). Main duties … required. Act as a primary network technical authority during major incidents, coordinating resolution activity across multi-disciplinary teams including infrastructure, security, application, and service management functions. Act as a technical point of expertise, providing advice, guidance, and training to improve and enhance services for end users. Support the Network ...

influence how cloud services are designed, operated and continuously improved. This role also includes leadership support for out-of-hours operational and incident management activities when required. What You'll Do Lead and develop a team of Site Reliability Engineers, creating an inclusive environment that supports learning, collaboration … balance reliability, operational resilience and feature delivery. Use observability data, platform metrics and service insights to identify improvement opportunities and reduce operational risk. Lead incident and problem management activities, promoting effective root cause analysis and continuous service improvement. Champion Site Reliability Engineering practices including Service Level Objectives (SLOs ...

international offices to strengthen preparedness, protect critical services and enable an effective response to disruption. This role reports to the Head of Risk Management and partners closely with IT, Information Security and senior business leaders. About the role We are seeking an experienced and influential Business Resilience manager … lead the continuous improvement of Eversheds Sutherland’s business resilience management capability across its international network. Reporting to the Head of Risk Management, you will ensure that business resilience arrangements remain practical, current and aligned to the firm’s most critical services, client commitments, enterprise risks and Minimum ...

Jet2.com Limited is seeking an IT Service Analyst to join the IT Service Management team. You will work across Service Transition, Major Incident Management, Problem Management and Service Reporting, with ServiceNow administration to ensure data quality and governance across Jet2.com. You will collaborate with technical, project … operational teams to deliver reliable IT services, drive improvements and provide management information to support decisions. #J-18808-Ljbffr ...

third-party SOC vendor. Triage, analyse and prioritise alerts, incidents, escalations, and investigations - validating severity, business impact, and regulatory implications of incidents Co-ordinate incident management and response activities aligned with defined policies, standards, and framework requirements by being the internal response facilitator and co-ordinator for containment … operations. Skills, Qualifications, And Experience Previous hands-on experience in cybersecurity operations or security engineering roles. Experience of security monitoring, threat detection, incident response, and threat hunting methodologies. Strong working knowledge of endpoint security, identity and access management, authentication controls, privileged access management, and security hardening standards ...

influential skills to make gradual steps toward a future Head of IT position. The successful candidate will combine strong technical capability with excellent stakeholder management skills, bringing structure, security discipline, and strategic direction to an IT environment that is already functional but continuing to mature. The role will inherit … broader operational standards such as ISO9001. Implement and maintain security controls aligned with recognised frameworks (e.g. ISO27001, Cyber Essentials Plus, NIST). Lead vulnerability management, patching, endpoint protection, SIEM, and threat monitoring activities. Manage identity and access controls, MFA, privileged access, and conditional access policies. Lead incident response ...

using Python or other scripting languages. • Contribute to observability and monitoring improvements using modern tools and best practices. • Participate in on-call rotations and incident response processes. Required Skills and Experience: • 5–9 years of experience in Site Reliability Engineering, DevOps, or Cloud Infrastructure roles. • Strong hands-on experience … . • Proficiency with Terraform and cloud infrastructure automation. • Practical experience with Jenkins and CI/CD pipeline management. • Sound understanding of SRE principles (incident management, blameless postmortems, capacity planning, error budgets, etc.). • Good programming or scripting skills in Python (preferred) or similar languages. • Strong analytical, troubleshooting ...

storage, security and container services, with hands-on experience in Terraform/OpenTofu, Terragrunt, and Kubernetes, including multi-account EKS cluster and add-on management, controllers, CRDs and wider ecosystem toolingProven experience designing and maintaining CI/CD pipelines using GitLab CI, GitHub Actions and ArgoCD/FluxCD, with … Excellence you'll be skilled in observability and monitoring using Splunk, New Relic, Prometheus and Grafana to build reusable dashboards and alerts, complemented by incident management, on-call support and system reliability experienceExperienced working in agile environments with expert communication skills and iterative delivery practices, leveraging AI tools ...

release pipelines. Experience with scripting and programming (.NET preferred; familiarity with Go, Python, PowerShell beneficial). Knowledge of observability tooling, chaos testing, and incident management. Strong analytical and problem‐solving abilities, with the capability to closely collaborate with engineering teams. Highly outcome‐oriented, pragmatic, and capable of balancing quality ...

Society. As our Senior Platform Owner , you will lead the evolution of the Dynamics 365 and Power Platform ecosystem, spanning CRM, marketing automation, case management, colleague engagement tools, workflow orchestration, and low‐code applications. This platform is a central enabler of Skipton’s purpose and transformation goals, powering journeys … Platform is the engine room of how Skipton understands, supports and communicates with its members. Powering Dynamics 365, Power Platform solutions, marketing automation, case management and workflow tooling, CEP is the central nervous system that ensures colleagues have the insight, context and capability to deliver human, meaningful interactions ...

pipelines to enable frequent, automated and reliable software delivery.Improve platform reliability through observability, monitoring, automated testing and disaster recovery practices.Support production systems, participate in incident response and contribute to continuous service improvements.Collaborate with engineers, architects and stakeholders to deliver scalable platform solutions that meet business needs.Contribute to platform standards … Terraform.Knowledge of CI/CD technologies, GitLab CI, GitHub Actions, ArgoCD and modern software delivery practices.Familiarity with observability, security and operational excellence, including monitoring, incident management and platform reliability.Experience working in agile environments with a passion for automation, continuous learning and emerging technologies, including AI-powered engineering tools.What ...

users, personas, journeys, and commercial goals. Own and continuously refine the product backlog; write clear epics, user stories, and acceptance criteria. Partner with Product Management and stakeholders to shape roadmap outcomes and prioritise work to maximise customer value and business impact. Run effective backlog refinement and support agile ceremonies … planning and go-to-market readiness (release notes, user documentation, enablement for Sales/Support as needed). Use data (usage analytics, customer feedback, incident trends) to validate outcomes and drive continuous improvement. Promote strong product practices: definition of ready/done, quality thresholds, and pragmatic ways ...

services such as EC2, S3 and Lambda, alongside Kubernetes, to deliver modern cloud-native solutions. Ensure application availability, performance and resilience through proactive monitoring, incident management and disaster recovery planning. Create clear technical documentation and provide guidance to development teams, helping drive best practices and continuous improvement. What ...

services such as EC2, S3 and Lambda, alongside Kubernetes, to deliver modern cloud-native solutions. Ensure application availability, performance and resilience through proactive monitoring, incident management and disaster recovery planning. Create clear technical documentation and provide guidance to development teams, helping drive best practices and continuous improvement. What ...

behaviours, while deliberately and consistently driving high performance as you coach and nurture talent. With practical, hands on expertise in Dynatrace, you'll drive incident management providing leadership and communication to resolution. What will you bring to the role? Strong, visible people leader who role models, cares, connects … role, leading alerts and monitoring for several services, using Dynatrace. Experience in deploying, monitoring and troubleshooting large scale distributed and cloud solutions. ITIL Service Management Framework within complex IT environments. Self starter, with strong stakeholder management skills and the ability to influence at all levels. In return ...

data protection activities Monitor compliance training and follow up on completion gaps Support supplier due diligence and compliance assessments Produce compliance reports, dashboards and management information Identify gaps in documentation, controls or evidence and drive actions to completion Support compliance activities required to maintain existing NHS contracts and support … maintained DSPT evidence is organised and audit-ready ISO documentation is current, controlled and easily accessible Compliance reporting is consistent, accurate and valued by management Compliance administration is operating effectively with minimal supervision Audit preparation activities are structured, efficient and well organised Essential Experience working in a compliance, governance ...

Financial Conduct Authority (FCA) and Solicitors Regulation Authority (SRA) regulation, working with the relevant accountable leaders and specialists. Strengthening operational governance, controls, resilience and incident management. Sponsoring significant operational change and transformation, with clear oversight of delivery, adoption and benefits. Working closely with Product and Technology to improve workflows ...

what's your next change? Are you creative and innovative? Are you customer and solution oriented? Are you prepared to re-think Information Management services? A vacancy for a Service Delivery Manager, UK - National Messaging has arisen within Airbus Defence and Space in Stevenage or Portsmouthto join our Digital … reliability, availability and security of National Messaging services in the UK with 5K usersYou will perform ITIL based support processes that include incident, problem, change, configuration, and event management with a proven "user-centric" approach to business operationYou will ensure that service agreements with the provider are observed ...

month Fixed Term Contract to guide a team of six analysts who monitor and maintain service health using Dynatrace. You will drive incident management with clear leadership and communication to resolution, coaching talent and collaborating with stakeholders across IT and business units. We offer hybrid working (2 days ...

handling and information risk. You will oversee core Information Governance processes, including DPIAs, data sharing agreements, privacy notices, information risk assessments, audits, training and incident management. This role will also act as deputy to the Data Protection Officer, supporting statutory duties and escalation processes. You will manage and develop … quality assure DPIAs, data sharing agreements, privacy notices and information risk assessments. Manage, support and develop Information Governance Officers through supervision, coaching and performance management Support incident and data breach management, including root cause analysis, reporting and improvement planning. Lead Information Governance audits and assurance programmes, producing ...