Amazon Customer Connect & Service Platform Specialist
- Hiring Organisation
- Ocado Technology
- Location
- Doncaster, South Yorkshire, UK
- Employment Type
- Full-time
configuration of contact flows, queues, routing profiles, case templates and fields, users, security profiles and workflows, keeping it documented and repeatable. Environment & Infrastructure Management: Take over our AWS environments (Sandbox, Development, SIT and Production), including deployment pipelines, IAM, service quotas, monitoring and alerting, and controlled promotion of changes … CloudWatch. Experience working with APIs, webhooks and JSON payloads, including reading and debugging request and response data. Experience with identity and access management, such as single sign-on (SSO) and role-based access. Experience maintaining and enhancing web applications, including taking over and learning an unfamiliar codebase. Experience taking ...