3 of 3 Remote Mac OS Jobs in Yorkshire

SLA's Provide full IT systems support Create and maintain key documentation Provide trend analysis of Service desk software and reporting Experience M365 Admin O365 IP Telephone systems Networks Mac OS and Windows Desktop Anti Virus and Drive encryption - ESET (Moving to MS Defender) ITIL This role is based on a hybrid basis with 4 days a week More ❯

providing first-line technical support to end users across multiple systems and environments. You'll be supporting Windows desktops, Microsoft 365 environments, and network infrastructure while occasionally working with MacOS, Linux, and mobile platforms. Every day brings new challenges and as the company grows, so will your opportunities for development and career progression. Key Responsibilities Deliver remote and occasional … onsite IT support to customers Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system Take customer calls, raise and update support tickets, and ensure timely resolution Liaise directly with users to understand and explain technical issues clearly Maintain … Good working knowledge of TCP/IP, Ethernet networking, routing, and firewalls Strong customer service orientation and ability to work well with end users Desirable Skills Experience supporting Apple MacOS and iOS devices Familiarity with Linux and Android operating systems Experience with remote support tools (e.g., TeamViewer, AnyDesk Relevant certifications (e.g., CompTIA A+, Microsoft Certified) The Package: If successful More ❯

providing first-line technical support to end users across multiple systems and environments. You'll be supporting Windows desktops, Microsoft 365 environments, and network infrastructure while occasionally working with MacOS, Linux, and mobile platforms. Every day brings new challenges and as the company grows, so will your opportunities for development and career progression. Key Responsibilities Deliver remote and occasional … onsite IT support to customers Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system Take customer calls, raise and update support tickets, and ensure timely resolution Liaise directly with users to understand and explain technical issues clearly Maintain … Good working knowledge of TCP/IP, Ethernet networking, routing, and firewalls Strong customer service orientation and ability to work well with end users Desirable Skills Experience supporting Apple MacOS and iOS devices Familiarity with Linux and Android operating systems Experience with remote support tools (e.g., TeamViewer, AnyDesk Relevant certifications (e.g., CompTIA A+, Microsoft Certified) The Package: If successful More ❯