4 of 4 Remote/Hybrid Root Cause Analysis Jobs in Yorkshire

provide structure in critical situations Communicate confidently with technical and non-technical stakeholders De-escalate complex situations Protect customer relationships and business interests Identify root causes and improve service quality Mentor engineers and raise the technical level of the team Collaborate with international teams across multiple regions Provide occasional … Provide clear communications to customers and leadership Manage resolution and post-incident reviews Escalation Management Final escalation point for complex multi-client incidents Perform root cause analysis and implement permanent fixes Prevent recurrence through corrective actions Customer Technical Relationship Participate in service reviews and escalation calls Handle ...

provide structure in critical situations Communicate confidently with technical and non-technical stakeholders De-escalate complex situations Protect customer relationships and business interests Identify root causes and improve service quality Mentor engineers and raise the technical level of the team Collaborate with international teams across multiple regions Provide occasional … Provide clear communications to customers and leadership Manage resolution and post-incident reviews Escalation Management Final escalation point for complex multi-client incidents Perform root cause analysis and implement permanent fixes Prevent recurrence through corrective actions Customer Technical Relationship Participate in service reviews and escalation calls Handle ...

risks and controls in line with our Risk Management Framework. Supporting incident management, ensuring incidents are recorded and managed promptly, including tracking actions, conducting root cause analysis, and identifying opportunities for improvement. Coordinate assurance testing and providing challenge on internal controls to help maintain a strong ...

delivery through effective resource management and planning Act as a point of escalation/subject matter expertise for OCI related matters and lead on root cause analysis with a focus on resilience and prevention Establish a proactive observability strategy - dashboards, metrics, logs, traces - for critical Oracle services ...