2 of 2 Remote/Hybrid SMS Jobs in Yorkshire

many different information systems and applications including: Customer Relationship Management System (CRM), Document MAnagement System (DMS), Service Desk Plus (SDP), Service Management Systems (SMS), Business Continuity Management Systems (BCMS), Information Security Management Systems (ISMS), Provisioning systems, Billing systems, Business Support Systems, Operating Support Systems, Decision Support Systems, etc. Job Description ...

Hands-on content design - Design and iterate content for eligibility checks, booking flows, confirmations, reminders, changes and cancellations. - Write and test transactional emails and SMS notifications. - Turn complex clinical, eligibility and policy rules into plain English the public can act on. - Design for accessibility (WCAG 2.2 AA) and for users … work of other content designers. DESIRABLE - Experience in health or patient-facing services. - Experience with appointment or scheduling services. - Experience writing email and SMS notifications at scale. - Familiarity with a public sector design system and its content guidance. - Experience working on services with seasonal or surge demand. WHY THIS ROLE ...