2 of 2 Remote/Hybrid Service Analyst Jobs in Yorkshire

more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: IT Service Transformation Analyst (AI & Copilot) Location: Leeds/Edinburgh (Hybrid - ~40% office) Contract Type: 12 months - possibility for extension The Opportunity This role sits within … Service Transformation function focused on improving colleague support experiences across IT services. The team is responsible for optimising how employees raise requests, resolve IT issues, access knowledge, and interact with support teams. With the introduction of AI-powered tools such as Microsoft Copilot , there is a major opportunity ...

Service Desk Apprentice will support end users of Claranet’s Managed Workplace service by providing remote technical assistance across managed hardware, software, Microsoft 365, and endpoint services. Role Working as part of the Service Desk team, the apprentice will play a key role in troubleshooting, maintaining … fast-paced, customer-focused environment. Role Mission: Claranet’s mission is to deliver exceptional workplace technology experiences for our customers. As a Service Desk Apprentice you will ensure Claranet’s customers receive the highest levels of service from first contact to the request’s completion. Objectives & Key Results ...