About The Role Hippo is recruiting for principal consultants in UX design . UX designers ensure that people using a service can do what they need to do, when they need to do it, in a way that is easy for them. Working with user researchers, they identify what users need from a service and use that … information to inform their design decisions. Champions of user-centred design, they work with other Agile team members to test and iterate designs, and advise clients on how to get the best from interaction design. Hippo's principal consultants in UX design are experts in their field, supporting teams and clients at a strategic level. In return … lower end of our full banding for this position, allowing for progression in the role. What you'll do Develop strong relationships with clients and provide expertise in interaction design, people-centred design, and Agile methodologies. Lead teams to design services that meet the needs of all users and adhere to GDS standards. Evolve Hippo's approach More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products and services … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Futureheads Recruitment | B Corp™
in a complex “system of systems” environment, you’ll use Agile methodologies to drive forward research-informed, test-and-learn solutions. What You’ll Do Take functional ownership of service vision elements and convert them into user-informed business processes. Lead workshops, interviews, and user research activities to uncover and document business needs. Create epics, features, user stories, and … acceptance criteria using best practice formats (e.g., “as a...”, “GIVEN, WHEN, THEN”). Work closely with stakeholders across policy, strategy, operations, and change teams to align on outcomes. Influence servicedesign across both digital platforms and operational delivery models. Mentor junior BAs and contribute actively to the BA community of practice. Key Experience & Skills Significant experience in large … Proficiency in business process modelling, requirements gathering, and test scenario development. Experience supporting business case development and cost/benefit analysis. A solid understanding of software development lifecycles and servicedesign approaches. More ❯