6 of 6 Remote/Hybrid Service Design Jobs in Yorkshire

truly centred around user needs. Working within a multidisciplinary agile environment, you will lead and deliver user research across different stages of the service lifecycle, helping teams make evidence-based decisions that improve user outcomes and support wider organisational transformation. The successful candidate will have extensive experience working within … Public Sector and a strong understanding of Government Digital Service (GDS) standards and ways of working. What You'll Be Doing Planning and conducting user research activities using appropriate qualitative and quantitative research methods. Understanding and applying a range of user research methods across different service lifecycle phases ...

clear problem statements, translating business needs into delivery-ready outputs, identifying optimisation opportunities, and reducing duplication across services, systems and providers. Key Responsibilities Lead service discovery and requirements gathering across the team and associated contractual services. Define clear problem statements, desired outcomes, scope, assumptions, and constraints for change initiatives. … supporting documentation. Establish and maintain a joined-up view of services, systems, processes, and external providers to support informed decision-making. Identify opportunities for service optimisation, process improvement, system rationalisation, and removal of duplicated activity. Maintain and prioritise continuous improvement and discovery backlogs in partnership with stakeholders. Facilitate workshops ...

Technology Services (DDTS) directorate and we are looking for a Technology Services Engineer to join us, that will be responsible to lead the strategic design, development and expansion of a secure, highly reliable and critical enterprise network infrastructure network solutions. Main duties of the job You will be responsible … actively manage Networking Technology Services from both technical and service perspectives ensuring that they are fit for purpose and effective IT Service Management processes and activities are in place and being followed. To ensure that other - DDTS support teams are set up to effectively support and maintain ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office … Lead Business Analyst to join the Project team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make ...

will be responsible for automating, and digitising processes through development and adoption of the ITSM platform. Your role will be to identify, scope, design, develop, test, and deploy new functionality including the use of AI, and Machine Learning. You will help build the platform Roadmap alongside the ITSM product … influence the shape of things to come! Main duties of the job In this role you will be responsible for owning and actively managing, design, and develop the ITSM platform for DDTS and NHSBT. To plan, design, develop, implement, maintain, and communicate the stability and usability ...

will: * Develop technology strategies, roadmaps and architectural artefacts (HLDs, blueprints, target states) that guide enterprise and regulatory platforms. * Lead architectural governance, presenting at design forums and ensuring alignment with Bank-wide standards. * Shape secure data architectures across Azure services, including ingestion, validation, modelling and metadata design. * Partner with stakeholders … Architect include: * Experience within regulated environments or large-scale financial services architecture. * Familiarity with EA frameworks including TOGAF, SAFe or Zachman. * Exposure to UX, service design or user-facing workflow optimisation. * Background in operational resilience, service continuity or hybrid architecture patterns. * Integration with enterprise data platforms, analytics ...