Role Our TechnicalSupport team are responsible for providing direct technicalsupport with a customer centric focus. This position will see you take a place within our platform technicalsupport team, to provide excellent support in resolving all technical issues. The post … the technology industry more widely and an enthusiasm and willingness to learn new skills. Key Responsibilities Customer Satisfaction Ensure the delivery of high-quality technicalsupport Ensure customer service response is timely and accurate Ensure that your responsibilities are met so the overall tech support team is … exceeding expectations regarding performance. Meeting defined metrics/benchmarks. Making sure that standards and processes are followed. Processes and Procedures Triage, investigate and resolve technicalsupport requests. Coordinate support issues between customers and 3rd party vendors Communicate appropriately internally and to customers Establish best practices throughout the More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Total Training Provision
Role Our TechnicalSupport team are responsible for providing direct technicalsupport with a customer centric focus. This position will see you take a place within our platform technicalsupport team, to provide excellent support in resolving all technical issues. The post … the technology industry more widely and an enthusiasm and willingness to learn new skills. Key Responsibilities Customer Satisfaction Ensure the delivery of high-quality technicalsupport Ensure customer service response is timely and accurate Ensure that your responsibilities are met so the overall tech support team is … exceeding expectations regarding performance. Meeting defined metrics/benchmarks. Making sure that standards and processes are followed. Processes and Procedures Triage, investigate and resolve technicalsupport requests. Coordinate support issues between customers and 3rd party vendors Communicate appropriately internally and to customers Establish best practices throughout the More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Hawksworth
Position: TechnicalSupport Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Salary: 50k-55k GBP Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments Our client are the most impressive … software company.....that you may never have heard of....even NASA use some of their software, the list goes on! We are seeking a Senior TechnicalSupport Engineer with expertise supporting the PHP-based application, Zend Framework. In this role you will provide technicalsupport for our client … of contact Help customers by demonstrating your expertise in PHP Diagnose and troubleshoot performance and integration issues Tech know-how: • 5+ years in tech support • Hands-on experience with PHP related technology • Linux and Windows server experience • Basic networking and shell scripting If the above sounds like you and More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Premier Foods
3rd Line Support Engineer Carlton (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Support Engineer to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident … the face of IT at the site, you will handle a wide range of issues, ensuring the smooth operation of our IT systems. The TechnicalSupport Specialist must be passionate about delivering exceptional service to the business, taking pride in representing the IT department. You will be part … of a wider Technical Services Team, working alongside other specialists. Applicants must have extensive technical experience in a 3rd line support role. This opportunity is designed for someone who can demonstrate technical knowledge and effective problem-solving skills in high-pressure environments. Whilst on-site presence More ❯
Rotherham, England, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
Linux TechnicalSupport Engineer – Rotherham/Hybrid £30,000-£37,000 Are you an enthusiastic and motivated support professional ready for your next challenge? My client is seeking a Linux TechnicalSupport Engineer to join their dynamic team. You will work as part of a … skilled support and helpdesk team, providing all levels of support, administration, and customer service to end users. This represents a chance to gain hands on experience working across both hardware and software platforms. You will be part of a forward-thinking team driving rapid growth where your skills … and ambition will make a real impact. This is an ideal opportunity for an IT support engineer who is ready to move into a more technically challenging role. The position offers hands-on experience in Linux systems, enterprise storage, networking, and automation within a high-performance environment. Key Responsibilities More ❯
Holmfirth, West Yorkshire, UK Hybrid / WFH Options
Calibre Search
Fancy a Support role with a difference? Would you like to learn to code or maybe travel to client sites in Europe? If you have good SQL knowledge (selecting, updating & deleting), SQL scripting, functions and stored procedures is desirable and ideally an interest in code (c#), then this could … SLA response times are adhered to SQL and .NET small development tasks - typically existing customer extensions/requests or fixes as a result of support calls Report & dashboard generation using inhouse tools for customer deployment The support team are typically involved in various installations and will work alongside … developers and then on a hyper-care basis to support the knowledge transfer from development to support team. The role is hybrid, with 3 days a week in the office, as well as a 24/7 support element, usually 2 days on and 10 days off. More ❯
Bradford, Yorkshire, United Kingdom Hybrid / WFH Options
Banco Santander SA
Technical Project Manager S3 Financial Support Multiple locations page is loaded Technical Project Manager S3 Financial Support Multiple locations Apply locations Milton Keynes Bradford Santander House - Sheffield Santander House - Glasgow City Quays - Belfast time type Full time posted on Posted Yesterday job requisition id Req Technical Project Manager S3 Financial Support Multiple locationsCountry: United Kingdom Interested in part-time, job-share or flexible working? We want to talk to you! Join our community. Are you ready for an engaging opportunity that will allow you to make a difference? We are currently seeking an enthusiastic … IT Technical Project Manager to join our dynamic team within the Financial Support IT department. Here we play a crucial role in supporting customers who are facing financial difficulties and require our bank's assistance. By joining us, you will not only have the chance to help these More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Banco Santander SA
Technical Project Manager S3 Financial Support Multiple locations page is loaded Technical Project Manager S3 Financial Support Multiple locations Apply locations Milton Keynes Bradford Santander House - Sheffield Santander House - Glasgow City Quays - Belfast time type Full time posted on Posted Yesterday job requisition id Req Technical Project Manager S3 Financial Support Multiple locationsCountry: United Kingdom Interested in part-time, job-share or flexible working? We want to talk to you! Join our community. Are you ready for an engaging opportunity that will allow you to make a difference? We are currently seeking an enthusiastic … IT Technical Project Manager to join our dynamic team within the Financial Support IT department. Here we play a crucial role in supporting customers who are facing financial difficulties and require our bank's assistance. By joining us, you will not only have the chance to help these More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
SoCode Recruitment
for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking to take the next step in their career within a … supportive and innovative environment. Key Responsibilities: Provide 1st and 2nd line support for Sage 200 users across finance, commercial, and operational teams. Troubleshoot and resolve issues relating to Sage 200 modules (e.g., Financials, Commercials, Manufacturing). Liaise with end-users to gather information, log issues, and ensure timely resolution. … Work with developers and consultants to escalate and resolve more complex technical problems. Assist with software upgrades, patching, and system testing. Document support processes and maintain internal knowledge base articles. Required Skills & Experience: Proven experience supporting Sage 200 (minimum 1–2 years). Strong understanding of core Sage More ❯