2 of 2 Remote/Hybrid Technical Support Jobs in Yorkshire

Technical Support Engineer - Networking Hybrid role - 2 days per week on site, 3 days WFH This is an exciting opportunity for a recent Computer Networking graduate to begin a career with a leading Managed Services Provider (MSP) that delivers Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise … organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team. As part of an experienced and collaborative technical team, you will gain hands-on exposure to real-world networking environments, troubleshooting issues ...

technology that underpins critical operations. Your work directly influences customer trust, system stability and the overall product experience. Key Responsibilities: Deliver 2nd line support for SaaS products. Investigate and diagnose customer-reported issues. Work with engineering to resolve bugs and improve stability. Keep customers informed with clear, friendly communication. … accurately and follow SLAs. Install and commission software on customer servers. Keep customers on the latest versions. What I'm Looking For: Experience in technical support or a similar role. Strong troubleshooting ability and quick learning. Clear communication skills. Comfortable working across multiple systems and priorities. Confident using ...