1 to 25 of 53 1st Line Support Jobs in England

1st Line Support Engineer (Hardware & Field Responsibilities) Liverpool (travel mainly around Liverpool, with some Cheshire sites) Salary: £26,000 - £29,000 Start Date: ASAP A 1st Line Support Engineer is required for our IT client. The ideal candidate will … develop skills in hardware and field engineering. The role combines helpdesk support and hardware setup, and client site visits. Key Responsibilities Provide 1st line technical support for laptops, PCs, routers, switches, and Microsoft 365. Assist with legacy on-prem systems where required. Perform ...

1st Line Support Technician Fareham (Hybrid) Up to £28,500 Are you passionate about technology and eager to build a career in IT? Or are you already a 1st Line Support Technician looking for a company that invests in your … expanding team. This award-winning organisation is committed to helping you achieve your full potential with: A competitive salary of up to £28,500k. 1st-class training and ongoing mentorship. Clear career progression and future growth opportunities. Hands-on experience with cutting-edge technology. Opportunities to gain Microsoft certifications. ...

1st Line Support Technician Chichester/Bognor Regis, PO20 (with hybrid/flexible working) £24,000 £30,000 plus benefits including IT certs, flexible working and lots more Our client is an extremely well-established IT support company with international clients … Technician Role: Acting as the first point of contact for clients/users via phone and ticketing system Logging, troubleshooting and resolving first-line issues in line with SLAs Providing clear, friendly communication to non-technical users Preparing and configuring new devices Escalating ...

engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending … choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email+ Providing an accurate, efficient and customer-focused ...

National IT have an exciting opportunity for a talented IT Professional to join the NIT Onsite Support Team based at Bardon. The role will initially support the project team from a software and automation testing perspective then transitioning to onsite software and hardware support. The preferred … candidate will have experience of working within automated distribution centres and providing IT support to the DC end users from a software and hardware perspective. Knowledge and experience of working with IT teams to deliver successful software projects is required. Experience with integrating and/or operating Manhattan ...

line support? if so we are looking for you to join a team supporting their store networks with first line queries. The 1st Line Support Analyst is the first point of contact for all IT-related incidents and service … ITSM tool. Perform triage to determine ticket urgency, impact, and appropriate resolution path. Identify recurring or related issues and link tickets accordingly. First-Line Troubleshooting & Resolution Provide first-time fixes using standard troubleshooting steps, documented workarounds, and knowledge base articles. Assist with password resets, account unlocks, software installations ...

1st Line Support TechnicianChichester/Bognor Regis, PO20 (with hybrid/flexible working) £24,000 – £30,000 plus benefits including IT certs, flexible working and lots more Our client is an extremely well-established IT support company with international clients and an outstanding … Technician Role: Acting as the first point of contact for clients/users via phone and ticketing system Logging, troubleshooting and resolving first-line issues in line with SLAs Providing clear, friendly communication to non-technical users Preparing and configuring new devices Escalating ...

real impact, this could be the perfect next step for you. 🔧 What You’ll Do In this customer-facing role, you’ll provide first-line support across the infrastructure environment, including: Supporting on-premise infrastructure such as switches, wireless networks, and Windows Server roles … mobile devices, printers, and meeting room equipment. Assisting with backup and disaster recovery solutions using Veeam. Ensuring accurate, detailed documentation of systems and support tickets. Applying security best practices across on-premise systems. Managing and escalating tickets as needed, keeping users informed throughout the process. 🌟 What You Bring ...

Excellent opportunity for you to join this support help desk team and work in a varied and busy professional environment. The Business: Established over 25 years with an enviable reputation for exceeding customer expectations, and low staff turnover, they require an engineer to join their Support & Services team. Recognised as the longest established MSP in the area they offer a wealth of IT services such as - PC Support, IT Security & Hosted Services, Field Services and much more to diverse businesses both locally and throughout the UK. The Role: You will be working ...

client, a fast-growing, technically driven Managed Service Provider (MSP) is looking for a 1st Line Support Engineer to join their expanding team. This is an exciting opportunity to join a company who invest heavily in their technical team and will enable you gain exposure … collaborative, forward-thinking environment. This role is based at our client’s offices easily accessible to the North London/Hertfordshire areas. As a 1st Line Support Engineer, you’ll be the first point of contact for technical issues across a diverse client base. ...

1st Line Support EngineerLondonBoutique MSP£30K to £35k+ Benefits | London 1st Line Support Engineer needed. Our Clent, a successful boutique Managed Service Provider supporting high-end hospitality businesses across Central London, is looking to add both a 1st Line … through regular on-site visits, providing hands-on support and building strong professional relationships in a friendly, close-knit environment. The Roles 1st Line Support Engineer Ideal for someone proactive, personable, and confident being the first point of contact. You will provide ...

client is seeking a 1st line IT Support Engineer to join their rapidly growing team based in Finchley, London. Responsibilities • Answering calls and responding to tickets from customers. • Provide remote support to resolve problems that the customer is facing relating to any aspect … their IT. • Triage incoming calls and tickets and liaise with the wider IT team to manage escalations. • Provide on-site technical support at clients’ premises where necessary. • Adhere to defined KPIs and meet the expected SLAs. • Consistently contribute to and update documentation. • On-board and off-board users. ...

1st Line Support Engineer (Hardware & Field Responsibilities) Liverpool (travel mainly around Liverpool, with some Cheshire sites) Salary: £26,000 - £29,000 Start Date: ASAP A 1st Line Support Engineer is required for our IT client. The ideal candidate will ...

1st Line Technical Support Analyst (6-12 month contract) Location: Guildford Contract: Inside IR35 Hours: Full-time, shift-based (covering 8am–6pm) About the Role We’re recruiting on behalf of a leading technology client for a 1st Line Technical Support … join their busy IT Service Desk team. This is a fantastic opportunity for someone with strong communication skills and a passion for IT support to work in a dynamic environment, providing first-class service to internal users across multiple sites. What You’ll Be Doing Be the first ...

global client based in Spennymoor has an urgent requirement for an IT Support Engineer to join on a rolling contract basis. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding … users - Windows imaging, troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...

exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line. As a 1st Line Support Engineer … require the following essentials: Background of working in a 1st Line/Helpdesk role Good understanding of Office 365 and Active Directory Great communication skills, to communicate with colleagues Ability to identify process improvement As part of the 1st Line Support Engineer ...

Service Desk Analyst (1st Line Support) Location: Guildford Contract: 12 months The Role We are looking for a customer-focused 1st Line IT Service Desk Analyst to join our IT team, providing front-line technical support to internal … point of contact for IT-related incidents and service requests, ensuring issues are logged accurately, investigated efficiently, and either resolved or escalated in line with agreed Service Level Agreements (SLAs). Key Responsibilities Act as the first point of contact for IT support, handling incidents ...

1st Line IT Service Desk Analyst (Inside IR35) Are you a people-focused IT professional with great communication skills and a passion for problem solving? We’re looking for a 1st Line IT Service Desk Analyst to be the first point of contact … service desk tools Log, investigate and resolve issues at first point of contact where possible Escalate incidents effectively while meeting SLA targets Support day-to-day IT admin, documentation and service improvements What we’re looking for Excellent communication skills and a confident, customer-focused approach Comfortable using ...

This is a fantastic opportunity for a talented 1st Line Service Desk professional with an aptitude for problem solving IT issues and has excellent customer support skills. You will be working as a key member of a growing Services team, delivering quality front-line support to a variety of public and private sector businesses as well as internal Ci staff. Forming part of a dynamic 1st Line team, your key responsibilities include capturing and dealing with a broad range of customer requests and incidents; as well as developing ...

exciting opportunity has become available for an experienced First Line Helpdesk Technician for a large manufacturing company based in Barnsley. The ideal person would have a strong interest in IT and enjoy problem solving. The role entails the logging and diagnosis of issues which can either be resolved … escalated to the appropriate team. Responsibilities: Handle support requests via phone or ticketing system. Log, categorise and prioritise tickets accurately and according to urgency. Ensure that tickets are responded to in a timely manner. Escalate complex problems to the relevant team where required. Maintain an accurate record ...

Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level … Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities ...

Title: 1st Line Technical Support Location: UK-Kent-Tunbridge Wells Overview: VisionTrack is a leading provider of video telematics solutions, offering innovative technology to enhance fleet management and safety. Our cutting-edge products empower businesses to optimise operations and improve driver safety through advanced video … with attention to detail. Processing service tickets raised by customers, analysing faults, and providing remote solutions. Responsibilities: Provide technical assistance and support to customers via phone, email, and chat channels. Diagnose and troubleshoot technical issues related to our video telematics products and devices. Triage and process service requests. ...

Support Engineer/1st line - Windows/365/networks Looking to build your IT career in a fast-paced, customer-focused environment? Join a leading technology-driven business supporting nationwide operations-where your problem-solving skills and energy will make a real difference every … pressure and manage your workload effectively. A genuine interest in technology and a desire to develop your skillset. IT Support Engineer/1st line - Windows/365/networks Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. ...

1st Line IT Help Desk Support Engineer Barnsley Contact Lindsay @ Halo Personnel for the salary info Hours of work : Early Shift: 7:00 am until 3:30 pm Monday to Thursday, 7:00 am until 2:30 pm on Friday Mid Shift … Thursday, 4:00 pm finish on Friday Late shift: 9:30 am to 6:00 pm, 5:00 pm finish on Friday Overview of 1st Line IT Help Desk Support Engineer: The role entails the logging and diagnosis of IT related issues from internal staff ...

Title: 1st Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as a 1st Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering … diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering ...