16 of 16 1st/2nd Line Support Jobs in the UK

team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central / NAV ERP systems - involved in day to day 1st / 2nd line support, troubleshooting system … issues and ensuring successful delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV / Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility … home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st / 2nd line help desk support tickets surrounding D365 BC / Dynamics NAV Troubleshooting system performance issues / minor bug fixing Project based support analysis more »

Support Engineer, Support Analyst, 1st / 2nd Line, Windows, COR7081 My client, a pioneering Oxfordshire based organisation within are in urgent need of a 1st / 2nd Line Support Engineer … / Support Analyst to join their team at an exciting time. This position would suit an energetic, enthusiastic, technically curious Support Analyst / Support Engineer, with strong troubleshooting and problem-solving skills, coupled with a “can-do” attitude! Joining the company in … their Oxfordshire based site, the Support Engineer / Support Analyst will take on a newly created position, a standalone role supporting approximately 70 users. Working with the support of an outsourced support company, the Support Analyst / Support more »

1st / 2nd Line Support Engineer (Networking / Linux) Gravesend £40,000 - £45,000 + Great Company Training + Company Benefits + Pension + Holiday Are you a 1st / 2nd Line Support … clear paths for progression in the maritime industry. You'll have full access to a range of company-funded training programs designed to support your growth, including assistance in obtaining security clearance and multiple technical qualifications. These opportunities ensure continuous skill development, keeping you updated with the latest … and security systems, this is a great opportunity to grow in a customer-focused, innovative environment. This role would suit a 1st / 2nd Line Support Engineer looking to join a leading team focused on navigation systems and operational excellence who more »

SDL Solutions Limited is seeking a 1 st / 2nd Line Support Technician to join a consultancy company based in Ely, Cambridge. This role is key to the implementation and maintenance of the companys computing needs as well as ensuring that facilities are … the onboarding of new starters and offboarding of leavers. Utilise project management tools to ensure that all steps are completed and a smooth onboarding / offboarding of employees. Carry out internal moves by the set deadline ensuring that permissions are reviewed. Help users and implement training to increase the … Support, 2nd Line Support, 3rd Line Support, Desktop, Windows XP / 7 / 8, 10, Windows Server, Exchange, Active Directory (AD), Virtualisation, AWS, Azure, VMWare, Hyper-V, MCSA, MCSE, MCITP, MCDST, MTA Salary range more »

1st / 2nd Line Support – Near Edinburgh (Hybrid) – To 32K plus Bonus Lorien’s long-standing, successful and expanding client, with offices very commutable from Edinburgh and the surrounding regions, is looking to recruit a 1st and 2nd Line Support / Helpdesk professional to join their team. You’ll be part of a squad putting their skills to good use contributing towards the success of a firm who have already improved the lives of millions around the globe already. It’s … first and second line support to staff across the organisation Attending to queries both remotely and on-site Ensuring device / cloud services / software related tickets are prioritised and resolved effectively and professionally Installing software / upgrades remotely and contributing to service more »

Job description Network IT Recruitment is currently recruiting for a 1st / 2nd Line Support Analyst to join our client on a 3 month initial contract. Our client operates an MSP, supporting a range of customers with outsourced service desk, desktop … along with the likes of Cyber Essentials. Due to an increased workload, they are looking to build the team with a 1st / 2nd Line Analyst, who has aspirations to join a growing business, and upskill in areas of IT such as Office … who already has a background in IT Support, but is willing to upskill and grow with the business. Role: 1st / 2nd Line Analyst Duration: 3 months, with a view to extend (possible conversion to permanent) Location: Kettering based 5 days more »

Lloyd Recruitment is pleased to be working with a leading business in the Camberley area, actively seeking a 1st & 2nd Line Support Engineer to join their dynamic team. What's in it for you? Competitive salary between £28,000- £30,000 Hybrid … your technical skills. We're looking for candidates with troubleshooting expertise in Microsoft Windows Desktop Operating Systems, Microsoft Office, and basic networking skills (TCP / IP and DNS). Desirable skills include Office 365 Administration, general networking knowledge, and familiarity with printers. Responsibilities: Providing 1st and 2nd … and methodical approach to problem-solving Attention to detail Support for Microsoft Windows Desktops, Laptops, Hardware, and Software Basic Networking including TCP / IP and DNS to support the desktop environment Basic Server Administration (User Account Administrations and Permissions) Effective use of the Helpdesk system more »

IT Support Officer (1st / 2nd Line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system … ability to produce quality work, on time, and to brief, utilising best skills and available technology. Ensure compliance with health and safety requirements. Knowledge / Skills / Experience Background in IT in relevant fields (e.g. Information Systems, Information Technology, Applied Networking, System Administration). Windows 10 and Windows more »

IT Support | 1st / 2nd Line Support | Desktop Support | AV My client based in central London are looking to recruit a good all round IT support Analyst, you will provide support to all … IT Budget, and is to: Plan, organise, control and evaluate IT and electronic data operations, identifying problems and implementing solutions. Assist users with AV / IT issues in a friendly, calm and professional manner. Assist with projects as and when required. Duties: Provides IT support investigations and … support documentation and provides high quality guidance and training to a variety of users. Responsible for the equipment care of all AV / IT and maintains an accurate inventory of hard / software at the business. Ensures that computer and network operations are monitored at the more »

Job Title: Business Central Support Consultant (1st & 2nd Line) Location: Home-based (with occasional travel to office) Salary: £30,000 - £43,000 (depending on experience) Role Overview: We are currently looking for a Business Central Support Consultant to join a … dynamic and growing team at one of the largest and longest-standing Microsoft Dynamics partners. This role will provide support to clients across a variety of industries including manufacturing, finance, supply chain, and retail. The role offers the opportunity to work on new projects and provide post-go … live support to customers. Key Responsibilities: Provide 1st or 2nd line support for Dynamics 365 Business Central (D365 BC) to clients across multiple industries Troubleshoot and resolve issues related to D365 BC, ensuring high levels of customer satisfaction Assist with more »

1st / 2nd Line IT Support Engineer Our Client is currently looking for looking for a dynamic 1st / 2nd Line IT Support Engineer to join their IT team. You will provide … essential technical support to our clients, ensuring smooth operations and minimal disruptions. The ideal candidate will have strong troubleshooting skills and a passion for delivering excellent customer service. Key Responsibilities: Provide 1st and 2nd line IT support to end-users. … repairs and maintenance. Troubleshoot and resolve issues with Office 365 applications (2013 version). Manage and maintain Active Directory and Exchange environments. Provide support for MacOS users. Assist with the setup, installation, and configuration of systems and software. Document issues, resolutions, and processes in the support more »

a variety of issues related to EPoS systems, Windows OS, and network connectivity, minimizing downtime. Escalate more complex technical issues to 2nd / 3rd line support teams as necessary. Install, configure, upgrade, and maintain in-house EPoS applications, as well as associated hardware … printers, cash drawers, line displays). Manage and troubleshoot the company's back-office application. Resolve network connectivity issues within a LAN / WAN environment. Technical Skills & Experience: Understanding of EPoS systems and business-related processes. Solid knowledge of server / client architecture and network infrastructure. … Proficiency in working with desktop hardware and PCs. Hands-on experience with Microsoft SQL Server. Strong knowledge of all Windows Operating Systems (Windows 7 / 10 / 11). Experience working with Microsoft Services and Web Services. Familiarity with networking hardware, including routers, switches, and firewalls. Good understanding more »

1st and 2nd Line Support Technician (Global Manufacturing) £28000 - £30,000 per annum (depending on experience) Pay is Monthly or Fortnightly (whichever is preferred) Hours: Monday to Thursday 08:00 – 16:30, Friday 08:00 – 13:00 Hybrid working available based on … whose UK site is based in North Wales. We are looking for an experienced IT Technician to work closely with the IT Manager, support the business in all their IT needs to ensure complete Customer Satisfaction in all the day-to-day transactions. This NEW role has come … experience working in a 1st or 2nd line position • Experience of building, configuring, maintaining and troubleshooting Windows 10 / 11 clients • Experience supporting Microsoft Office 365, OneDrive, Teams and SharePoint • An understanding of TCP / IP, DHCP, DNS and Active Directory • Experience more »

month contract Up to £38,000 - £42,000 + Benefits In order to deliver a broad ranging, companywide, internally focussed IT support function to all members of the team, a self-starting IT professional is required to join our client's friendly, fun and innovative IT team on … employees to resolve common IT issues independently. Promoting compliance of all company policies, including adhering to Company data security policy. Complete all appropriate GxP / SOP training and adhere to all role specific SOP requirements. Skills & Experiences Strong problem-solving skills, with the ability to troubleshoot complex technical issues. … service delivery - preferably ITIL. Experience working in a Cloud First environment (SaaS, PaaS, AWS, Azure, etc.) Experience in Google Workspace, AWS, MS365, Egnyte, Windows / Mac / Mobile device administration Live and promote the company values - Teamwork, Excellence, Innovation and Momentum This is a wonderful contract opportunity for more »

st / 2n d line Support Engineer Salary circa £25,000 My client is a national, family run business and they have an immediate requirement for a 1 st and 2 nd line support technician. Currently in the IT department especially … As part of their hybrid IT Team based in Teesside, reporting to the IT supervisor, the successful candidate will be responsible for 1 st / 2nd line escalated support calls, network and telecoms and VoIP Support. You will be required to investigate, diagnose … Policy.You will have knowledge of Windows operating systems in addition to experience with all aspects of both local and wide-area networks, using TCP / IP infrastructure. Criteria: Network skills - LAN / WAN, SD WAN, 4G Wi-Fi Maintenance (Meraki, Unifi) MS Office standalone and, O365 Windows Desktop more »

Job Description Network Support Analyst Our Client in an international brand of hotels with their first new hotel in the City of London. The role will be to support a user base of around 50 people. You will be supporting technical issues relating to problems with … be able to work on your own and report daily to senior management. You will have at least 3 to 5 years network support experience both 1 st and 2 nd line support. Location is the City of London. Salary will be in the range £25K more »