1stLine Support Engineer/FirstLine Support Engineer/IT Support Engineer Office based in Havant Salary up to £25,000 This 1stLine Support Engineer/FirstLine Support Engineer … to deliver a transformative, modern workplace environment. Package Salary up to £25,000 23 days paid holiday + Bank Holidays Pension Scheme Healthcare Scheme 1stLine Support Engineer/FirstLine Support Engineer/IT Support Engineer Responsibilities … tickets and phone calls with clients Attending client sites to troubleshoot and resolve issues Responding to Endpoint Manager and RMM alerts Update client documentation 1stLine Support Engineer/FirstLine Support Engineer/IT Support Engineer Requirements: Firstmore »
1stLine Support Engineer - Managed Services Provider - Windows, Office 365, Active Directory Remote/Macclesfield - £25,000 Applause IT are looking for a 1stLine Support Engineer to join a service desk team for a managed services provider based in … of England. The role will entail providing customer service focused technical support, assisting clients with hardware and software issues via telephone and email. The 1stLine Support Engineer will experience with: Working in an IT Helpdesk Strong customer service skills Excellent communication skills Knowledge of … Windows Desktop Technologies Office 365 Active Directory Microsoft Office It would be desirable for the 1stLineEngineer to have experience with: MSP/Reseller support environment Owning end user issues Remote support Knowledge of Windows and MacOS This is an excellent opportunity for 1stmore »
Northampton, Northamptonshire, East Midlands, United Kingdom
Senitor Associates Limited
1stLineEngineer - £24-26K - Northampton An established client of ours in the education sector are looking for a 1stLine Support Technician to join their internal IT department, on a permanent basis. Joining a team of 4 others and reporting … starters and leavers, setting up new equipment. Troubleshooting hardware and printers. Installing and imaging software. Skills/Experience required: Previous experience in a similar 1stline support role. Knowledge of Windows 10/11 Understanding of Microsoft Exchange, InTune, 365 Awareness of LAN/WAN Mobile Device … to explain technical terms to non-technical users - with a polite and patient approach. This is an excellent opportunity for an enthusiastic and passionate 1stLine Support Technician to join a successful organisation which champions training, learning and development. Interviews are being arranged immediately for this role more »
Macclesfield, Cheshire, North West, United Kingdom
Applause IT Limited
1stLine IT Support Engineer - Windows, Microsoft Remote/Macclesfield - £20,000 - £25,000 + Benefits 1stLine IT Support Engineer with a passion for Windows/Microsoft technology environments as well as strong communication skills is sought by a … high quality, managed services provider to provide excellent customer service to external clients, providing 1stline reactive support. They have an excellent reputation for providing the highest levels of service, consulting with their clients regularly and helping them to ensure their company's systems and I.T Infrastructure … are up to date and continue to match requirements. The successful 1stLine IT Support Engineer should have the following knowledge: Confident communication skills by phone, email and in person Organisation skills that allow for efficient planning and prioritisation of tasks Enjoy helping people and more »
1stLine Support Engineer - Up to 25K Worcester Salary up to - 25K Paid Training & Certification Bonuses My client has recently experienced exceptional growth, and consequently has a fantastic opportunity for an enthusiastic and driven 1stLine Support Engineer to join … their team. As a 1stlineEngineer you will be working on the technical service desk, assisting clients from across the country whilst helping maintain a professional company image with a strong eye for detail. This is suitable for a trainee to start their IT … career or an experienced 1stLineengineer who specialises in Microsoft technologies with a strong background in cabling would be ideal for this role. Essential experience: * Microsoft * Windows Server (2012 - 2019) * Active Directory * Office 365 * DNS/DHCP/TCP/IP * Networking * CompTIA Network+ more »
1stLine Support Engineer Peterborough £22k to £24k My customer requires an experienced 1stline support engineer to work in a fast-paced high tech environment. You will provide technical and deskside BAU support for their Office in Peterborough. Supporting … based environment working on all the latest applications and systems, you would need to be abreast of current technology and troubleshooting. Requirements of the 1stLine Support Engineer: 1- 2 years’ experience in 1stLine Support Engineer/Deskside Support … Engineer role MSP experience or a customer centric environment providing support is desirable. Floorwalking experience, and remote support essential Understanding supporting - Windows 10, Office 365, Active Directory To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally more »
1stLine Support Engineer My client, an award-winning Managed Service Provider based in Cambridgeshire, is looking for a 1stLine Support Engineer to join their team! This role offers an exciting opportunity to work in a friendly, but challenging … or escalation Referencing and updating client documentation and user guides Liaising with 3rd party software vendors Escalate incidents and service requests to 2nd line support where necessary Key skills: Windows Server & Desktop Office 365 administration and troubleshooting Familiarity with Active Directory, user management, and group policies. Networking experience … Managed Service Providers, please apply with an up-to-date copy of your CV! Key skills: IT Support, IT Technician, IT Engineer, 1stLine, FirstLine, Support Engineer, IT Analyst Location: Cambridgeshire, Cambridge, Huntingdon, St Ives, March, Corby, Ounde, Peterborough, Stanford more »
1stLine IT Support Engineer Up to £26k Basingstoke middle is partnered exclusively with a fast-growing MSP client in Basingstoke to find their new 1stLineEngineer! After the business has gained new organic client growth, this is a … know firsthand how passionate they are about developing their staff. The Role: You will be joining a close-knit team of Engineers to offer 1stline duties, implementing and leading projects such as; site relocation, server installs and upgrades, and implementing backup solutions. Skills: - VMWare or Hyper more »
1stLine Helpdesk Engineer Ideal for someone with 1-3 years experience in 1stline support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client … successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1stline helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable … Tools/technologies they use: Networking, Firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows Servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact (see below) or call. Please note this more »
1stLine Helpdesk Engineer Ideal for someone with 1-3 years experience in 1stline support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client … successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1stline helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable … Tools/technologies they use: Networking, firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact (url removed) or call (phone number removed more »
Watford, Hertfordshire, South East, United Kingdom
Circle Group
1stLine Onsite IT Support Engineer - Watford - £28K-£30K DOE An 1stLine onsite IT Support Engineer with good working knowledge of Office 365 administration, Azure and networking knowledge is required by a leading MSP at their end client in … opportunities Plus much more Apply now to Gianluca @ circlerecruitment (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1stline, IT Support, IT Helpdesk, Cloud, VMware, Azure, AWS,IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Watford, Hertfordshire, Hemel Hempstead, Uxbridge more »
1stLine Customer Support Bury St Edmunds (onsite) Up to £25,000 per annum A leading software company is looking for a passionate 1stLine Application Support Engineer to join their team. You will be responsible for being the 1st point … of contact to all end users, including logging cases and reports. Responsibilities: 1stLine Support- logging service incident requests Upgrades/Installations/Troubleshooting of bespoke software Escalating issues to Customer Support Manager Assist Support Team with day-to-day duties Working hours: Monday- Friday 9am-5pm. … This position would be the great next step for a Junior Support Engineer looking to progress in their career and gain further experience within different industries. Interviews will be taking place from Monday 8th April. In Technology Group Ltd is acting as an Employment Agency in relation to more »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
In Technology Group Limited
1stLine Customer Support Bury St Edmunds (onsite) Up to £25,000 per annum A leading software company is looking for a passionate 1stLine Application Support Engineer to join their team. You will be responsible for being the 1st point … of contact to all end users, including logging cases and reports. Responsibilities: 1stLine Support- logging service incident requests Upgrades/Installations/Troubleshooting of bespoke software Escalating issues to Customer Support Manager Assist Support Team with day-to-day duties Working hours: Monday- Friday 9am-5pm. … This position would be the great next step for a Junior Support Engineer looking to progress in their career and gain further experience within different industries. Interviews will be taking place from Monday 8th April. In Technology Group Ltd is acting as an Employment Agency in relation to more »
We are looking for a talented individual to join our team as a 1stline Support Engineer at our Grantham, Lincolnshire office . This is a Hybrid role, you will be working onsite in Grantham 3 days a week. Candidates who live local will be … prioritised due to the on-call and flexibility required. We are currently recruiting for an 1stLine support Engineer to provide high-quality support to multiple clients within a designated team in a fast-paced environment. This role acts as an escalation point to our … are looking for someone who wants to progress technically and eventually move into a role providing leadership for a technical team. This is a 1stline support role. This role is available in traditional office-based or hybrid models working from our base in Grantham. We are more »
Reigate, Surrey, United Kingdom Hybrid / WFH Options
In Technology Group
1stLine IT Support Engineer - Reigate - £25,000 - Hybrid Working! Role : 1stLine IT Support Engineer Areas : Reigate Salary : £20,000 - £26,000 - Hybrid Working! I am working on an exciting new opportunity with my client. We are looking for … a keen and driven engineer to join the rapidly growing and dynamic team based in Reigate. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This more »
Hereford, Holmer, Herefordshire, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
We are working with a growing MSP in Hereford who are looking to bring in an additional 1stLineEngineer to join their expanding team. They are ideally looking for someone withe some previous experience … in a 1stLine Support role how is looking to develop into 2nd Line. What will you be doing? Provide first-line technical support to clients via telephone, email, and remote assistance tools. Diagnose and resolve technical issues related to hardware, software, and networking. Escalate more »
Redhill, Surrey, United Kingdom Hybrid / WFH Options
In Technology Group
Role: 1stLine NOC Engineer Location: Redhill/Hybrid Salary: £23,000 plus shift allowance In Technology group are proud to be working with a leading managed service provider, specialists in connectivity and the latest network solutions who are currently on the hunt for a … 1stline NOC engineer to be to first point of contact for any networking issues. This is an excellent opportunity for an experienced IT support engineer with knowledge and a passion for networking to move into a connectivity and network specific role. The … Knowldgable in networking (TCP/IP, DNS, DHCP) Knowledgeable in WAN/LAN This is an excellent opportunity to develop as a network engineer in a network focussed environment where you will be nurtured and put through certifications along the way!! If you are interested and would like more »
Employment Type: Permanent
Salary: £20000 - £26000/annum Paid for Certs + More
1stLine IT Systems Engineer Full Time, Permanent £30,000 - £32,000 Devizes Are you a proactive, initiative-taking individual? Do you have exceptional attention to detail? If the answer is YES, then we want to hear from you! Our esteemed client is looking for … and leverage applications like Salesforce and NetSuite to create sophisticated reports and dashboards. Undertake the installation and management of network equipment and wiring. Provide 1stline support to all business users Contribute actively to various data and system integration initiatives. Skillfully establish new user setups on a more »
IT Support Engineer (1stLine) Salary: £21,000 to £25,000 Location: Bristol Responsibilities: * Deliver initial customer support for incidents and service requests, encompassing technical assistance for computer systems, software, and hardware pertaining to company-supported and military-grade computer applications and platforms. * Maintain accurate … via in-person communication, phone calls, email correspondence, or formal ticketing systems. * Appropriately categorize and redirect customer issues beyond the scope of first-line support to the relevant second-line resolver team, whether internal or contracted from a third-party provider. * Employ troubleshooting skills to swiftly more »
Nottingham, Beeston, Nottinghamshire, United Kingdom
Metropolitan Thames Valley
Job Title: 1stLine Support Engineer Location: Nottingham Job Type: Full-Time Permanent The Role: To provide end-user 1stline Technical support in accordance with the achievement of all applicable Service Levels and Customer Satisfaction scores. Duties: Provide technical support to more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Major Recruitment (IT & Digital)
st/2 nd lineLineEngineer (MSP) Cambridge/St Ives Major IT and Digital have partnered with a leading managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering … around 20% year on year. As a result of continued expansion, my client has immediate requirements for a 1 st/2 nd line technical engineer to work on installation, maintenance and migration projects across the Yorkshire and surrounding area. Ideal Candidate The successful candidate will … environment ideally managed services with at least 2 years commercial experience in a similar technical support and client facing role. As a technical engineer, you will be a highly motivated with a good understanding of infrastructure and server knowledge including system networks, installation, maintenance, cloud knowledge including system more »
I'm currently hiring for a 1stLineEngineer on behalf of a Managed Services Provider based in Havant. You will be responsible for service desk support around predominantly Microsoft technologies. Below are some of the technologies you'll be working with: - Windows 10/ more »
Our client is seeking a 1stLine Service Desk Engineer who will act as the first point of contact for IT-related queries from across their client base. You will have the following experience: Previous experience providing IT support. Exemplary customer service and problem-solving … other stakeholders, act as the first point of contact for technical service requests, log and maintain chronological details throughout a service ticket lifecycle. provide 1stline diagnosis and resolution with a high level of first-time fixes, respond appropriately to more complex problems through escalation, prioritise and more »
1stline Support Engineer Permanent £22,000 - £25,000 Location – Chippenham 37.5 hours per week You will be an IT Support Engineer with 1-2 years of service desk/Desktop support experience or be looking to progress from an entry level IT … operating procedures and knowledge base Troubleshooting and resolving basic technical issues Ensuring customers are provided with regular updates, and progression is made in line with Service Level Targets Ensuring that all actions and diagnostics performed are recorded accurately in the Service Management Tool Building, installation and configuration of more »
to join a company that values teamwork 👥, communication 🗣️, and customer satisfaction? Look no further than this IT and Communications company! 🤝 Currently seeking an enthusiastic 1stLine Support Technician to join a growing team. This role requires a self-motivated engineer with excellent communication skills and … operating systems, Microsoft Office, and PC building within a corporate environment. 💻 As a member of the team, you'll be responsible for: Providing onsite 1stline support 🏢 Working at customer sites as required 🚚 Proactive desktop monitoring 🖥️ Daily checks 📋 Hardware installation and maintenance 💾 Providing out-of-hours support more »