1 to 25 of 78 Permanent 1st Line Support Jobs

st Line Support Technician Salary up to £24,500 DOE 1st Line Support Technician - Edinburgh on-site An IT powerhouse emerged to serve small and medium-sized businesses with top-notch support. Understanding the budget constraints of smaller ventures, they provide … cost-effective solutions without compromising quality or service and are looking to add another 1st Line Support Technician to their ranks. From humble beginnings, the company has grown to over a dozen skilled engineers across 1st, 2nd, 3rd, and Vendor support expertise … systems, ensuring seamless operation and intuitive functionality. Clients trust their advice, rooted in attested best practices, for scalable solutions - could you be their next 1st Line Support Technician ? Benefits As well as offering a competitive salary of up to £24,500, dependingon your level of more »

1st Line Support Technician - Edinburgh on-site An IT powerhouse emerged to serve small and medium-sized businesses with top-notch support. Understanding the budget constraints of smaller ventures, they provide cost-effective solutions without compromising quality or service and are looking to add another … 1st Line Support Technician to their ranks. From humble beginnings, the company has grown to over a dozen skilled engineers across 1st, 2nd, 3rd, and Vendor support expertise; spanning from single PCs to complex corporate systems, ensuring seamless operation and intuitive functionality. … Clients trust their advice, rooted in attested best practices, for scalable solutions - could you be their next 1st Line Support Technician ? Benefits As well as offering a competitive salary of up to £24,500, dependingon your level of experience, added benefits are also offered in more »

Manufacturing Company are looking to welcome a 1st Line Support Technician to their close-knit IT Team! Covering first line duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and looking after the warehouses … Supporting business applications such as ERP and web solutions. Updating the assets register. Managing door identification cards and face recognition entry systems. Providing first-line support and assisting with Infrastructure tasks like backups, printers, terminals, and virtual server administration. Key Skills: Prior experience in an IT … a call! Location: Birmingham, Dudley, Stourbridge, West Bromwich, Rowley Regis, Oldbury, Brierley Hill, Wednesbury, Walsall, Wolverhampton. Key Words: 1st Line, First Line, IT Technician, IT Engineer, 1st Line Analyst, 1st Line Technician, 1st Line Support more »

1st Line Support Engineer/First Line Support Engineer/IT Support Engineer Office based in Havant Salary up to £25,000 This 1st Line Support Engineer/First Line Support … days paid holiday + Bank Holidays Pension Scheme Healthcare Scheme 1st Line Support Engineer/First Line Support Engineer/IT Support Engineer Responsibilities: 365 Administration setting up users, changing passwords, security groups etc. Helpdesk tickets and phone calls … and resolve issues Responding to Endpoint Manager and RMM alerts Update client documentation 1st Line Support Engineer/First Line Support Engineer/IT Support Engineer Requirements: First-hand administration and implementation experience with Microsoft 365 platform administration. Proactiveness more »

1st Line IT Support Technician Basildon Onsite Role £18,000 to £24,000 + Bonus Scheme + Holiday + Pension + Progression Excellent opportunity for someone with 1st Line Support experience to join an exciting company who are industry leaders … have a global reach and pride themselves on technical excellence! They are growing at a rapid rate which is why the need for a 1st Line support Technician has arisen. In this varied role you will be responding to support requests, assisting users … with tech, troubleshooting issues and resolving 1st line issues, whilst following all IT processes in a confident and collected manner. The ideal candidate will have some experience in a similar role and knowledge of Windows OS/applications administration/troubleshooting. They will have 1st Line more »

JOB TITLE : 1st Line IT Support SALARY: £24,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have … evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are looking for 1st Line IT support candidates to help with all of their clients on all technical issues that come in by either … times ranging from 7am & 9pm. You will also be required to work 1 weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the more »

1st Line Support Engineer Peterborough - onsite £22k per annum + benefits My customer requires an experienced Deskside Support/1st line support engineer to work in a fast paced high tech environment. You will provide technical and deskside … based environment working on all the latest application’s and systems, you would need to be abreast of current technology and troubleshooting. Ideally, the 1st Line Support Engineer will have experience in the following areas: Previous experience in 1st Line Support … tapes, including weekly checks, updating tapes and sending tapes to offshore facilities Any knowledge in Security policies would be useful Role details: Job role: 1st Line Support Job Type: Fixed term (6-12 months) Location: Peterborough Please apply now as we have immediate interview slots more »

Role: 1st Line IT Support Salary £23k-£26k Depending on Experience Location Mansfield Hours - Working shifts on a rota basis from 6am - 10pm (1 in 3 weekends) We are looking for a 1st Line IT Support Coordinator for a busy … Assigning calls to engineers and 3rd parties Providing excellent customer service Creating standard documentation on problem resolution and fixes The ideal candidate for the 1st Line IT Support role will have: Experience within a fast faced customer service role Ability to work on their own … Technician/2nd Line Support/3rd Line support/IT Engineer/First line support/second line support more »

1st Line Support Helpdesk Analyst Paddock Wood £22k - £26k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to … Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an … onsite response.. Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding environment where people are looked more »

1st Line Support Engineer - Managed Services Provider - Windows, Office 365, Active Directory Remote/Macclesfield - £25,000 Applause IT are looking for a 1st Line Support Engineer to join a service desk team for a managed services provider based in … The role will entail providing customer service focused technical support, assisting clients with hardware and software issues via telephone and email. The 1st Line Support Engineer will experience with: Working in an IT Helpdesk Strong customer service skills Excellent communication skills Knowledge of … Windows Desktop Technologies Office 365 Active Directory Microsoft Office It would be desirable for the 1st Line Engineer to have experience with: MSP/Reseller support environment Owning end user issues Remote support Knowledge of Windows and MacOS This is an excellent opportunity more »

Customer Support Specialist (1st line) - Bury St Edmunds - up to £25,000 My client is a leading software house based in the Bury St Edmunds area and they have opened up a new role due to growth and internal progression! They are now seeking a … system Arrange and schedule new updated and installs for the client base Previous experience 1-2 years of successful Customer Service/Technical Support experience Exposure to Microsoft products (Word/Excel/Windows) Confident and Switched on personality Desirable Experience working within a ticket based environment Working … interested in this amazing opportunity, please apply with your most up-to-date CV! Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line more »

Junior IT Support {1st line} Roslin - Potential for hybrid working £20,000 - £25,000 +Training + Progression + Company Benefits Are you a Junior IT Support engineer looking to join a small IT department in a well-established, growing MSP, that has been … businesses, ensuring seamless operations and optimal performance of their technology infrastructure. In this role, the successful Junior IT Support Engineer will provide 1st line Support by email and telephone, and act as the point of contact for any IT or telephony-related issues … experience in a similar role, that is looking to join the leading nationwide MSP and is looking for unlimited training and progression. The Role: 1st Line IT Support, 365, Active Directory. Assist with network administration tasks including DNS configuration and TCP/IP troubleshooting. Troubleshoot more »

1st Line Support Analyst - Hybrid Our client is urgently looking for an experienced 1st Line Support Analyst to join their team on a permanent basis. You will provide best-in-class IT Support face to face and over … after 6 months), life assurance, medical cover, season ticket loan, cycle to work scheme, modern offices, training and development and many, many more perks! 1st Line Support Analyst – Key Skills: Experience in a 1st Line Support position Able to hit … telephone Windows MS Office Suite iOS Devices/Operating System Incident Management Prioritisation skills Active Directory, SCCM and InTune is very nice to have 1st Line Support Analyst - Hybrid Due to the volume of applications received for positions, it will not be possible to respond more »

1st Line Support Engineer Peterborough £22k to £24k My customer requires an experienced 1st line support engineer to work in a fast-paced high tech environment. You will provide technical and deskside BAU support for their Office in … based environment working on all the latest applications and systems, you would need to be abreast of current technology and troubleshooting. Requirements of the 1st Line Support Engineer: 1- 2 years’ experience in 1st Line Support Engineer/Deskside Support Engineer role MSP experience or a customer centric environment providing support is desirable. Floorwalking experience, and remote support essential Understanding supporting - Windows 10, Office 365, Active Directory To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with more »

Berry Recruitment are NOW hiring for a 1st Line IT Support for a manufacturing organisation based in Witney, this role will be providing 1st line support services to the site in Witney, the factory in Leeds and their sister company … based in Portsmouth. Working under the leadership of the IT manager you will be the 1st line IT support contact handling and recording issues as they arise from internal staff as well as external support companies. This is an exciting new opportunity for … email retention and contact management. ERP system control - working alongside Group colleagues to perform tasks including, account creation and maintenance; handling and resolving first line support issues with the system relating to printing, scanners, and user daily tasks. Hardware management, supporting the repair and maintenance of more »

1st Line IT Support Engineer - Windows, Microsoft Remote/Macclesfield - £20,000 - £25,000 + Benefits 1st Line IT Support Engineer with a passion for Windows/Microsoft technology environments as well as strong communication skills is sought by a … high quality, managed services provider to provide excellent customer service to external clients, providing 1st line reactive support. They have an excellent reputation for providing the highest levels of service, consulting with their clients regularly and helping them to ensure their company's systems and I.T Infrastructure … are up to date and continue to match requirements. The successful 1st Line IT Support Engineer should have the following knowledge: Confident communication skills by phone, email and in person Organisation skills that allow for efficient planning and prioritisation of tasks Enjoy helping people and more »

1st Line Software Support Analyst - Warrington Keywords: Service Desk, 1st line support, Helpdesk support, customer service support An IT Software Support Analyst is required for a well-established private health care compay with offices … all over the UK. This is a 1st line service desk support role, so minimal experience necessary just a keen interest in beginning a career in IT - Full training is provided! Joining the team will require you to be the primary contact between the office … online chat whilst providing outstanding service from first contact. Ideally you will have experience across the following: Experience working in either Customer Service or 1st Line IT Support. Knowledge of MS Office and Windows Operating System. Innovative with an ability to think outside of the box for more »

1st Line Support Engineer My client, an award-winning Managed Service Provider based in Cambridgeshire, is looking for a 1st Line Support Engineer to join their team! This role offers an exciting opportunity to work in a friendly, but challenging … hours: Between 10am-6pm Responsibilities: Providing excellent customer experience, through issue resolution, and friendly customer service Answering and logging incoming call and chat support requests Maintaining detailed, accurate notes and time records Troubleshooting and resolving technical issues until resolution or escalation Referencing and updating client documentation and user … an up-to-date copy of your CV! Key skills: IT Support, IT Technician, IT Engineer, 1st Line, First Line, Support Engineer, IT Analyst Location: Cambridgeshire, Cambridge, Huntingdon, St Ives, March, Corby, Ounde, Peterborough, Stanford, Wellingborough, Sawtry, St Neots more »

1ST LINE/IT SUPPORT/IT HELPDESK/EXCELLENT CUSTOMER SERVICE/WINDOWS 10/ACTIVE DIRECTORY/MS OFFICE 1ST LINE IT SUPPORT - SERVICE DESK LOCATION - YORK - HYBRID WORKING - YO19 4FE SALARY - £23,000 + ANNUAL BONUS … was Promoted Internally into another Team. This has now created a fantastic opportunity for an IT Support candidate to join as a 1st Line IT Support member working on their Helpdesk in a fantastic new office environment. What you'll need to succeed … On a day-to-day basis an IT Service Desk Analyst (1st Line) you will be responsible for logging and prioritising incidents accurately, providing first contact resolution for a variety of IT incidents and facilitating access management requests. The Hiring Manager is wanting to receive applications from more »

Technical Support/1st line Helpdesk Hours of work: Monday to Friday 9am to 5pm Location: Wickham area Salary: £24000- £25000 Plus, fantastic benefits which include the following: 28 days holidays (Successful candidate will get 1 additional day’s leave per year they are with … a very well-established business who are based in the local area. Due to the growth plans out client is looking to recruit a 1st line Technical Support advisor to join their IT department. As 1st Line Technical Support/… of a SaaS platform Liaising with software partners to ensure high level of service for our clients. The ideal Technical Support/1st line tech support person will have/be. Experience within Windows OS technical and software support. The desire to provide more »

First Line Support (Hybrid 2 days home, 3 days office based) Package: £25,000 - £27,000 Industry: Working for a market leading SaaS vendor WHY: Further training and qualifications provided, progression expected in 12 – 24 months Do you have 12+ month experience in IT Support … a IT Support/Helpdesk role focused around Microsoft & Mac OS’s and PC hardware set-up and configuration. Main Responsibilities: First Line Support Provide remote 1st line support via phone, e-mail, remote sessions and other channels. Supporting … high degree of customer service for all support queries and adhere to all service management principles. Flag Technical escalations Experienced Required: First Line Support 1+ years experience providing IT Technical Support Excellent telephone manner Strong working knowledge of Microsoft based operating systems more »

Technical Support Analyst – Trading Systems – FIX – 1st Line Technical Support Analyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is … a permanent position, offering a competitive salary. You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a front-office environment … you feel like you match the above and would like to hear more, please apply within. Technical Support Analyst – Trading Systems – FIX – 1st Line Kite Human Capital – Hire Better We are unashamedly focused on working with only the best people, who care about customer value more »

We are looking for a talented individual to join our team as a 1st line Support Engineer at our Grantham, Lincolnshire office . This is a Hybrid role, you will be working onsite in Grantham 3 days a week. Candidates who live local will be … prioritised due to the on-call and flexibility required. We are currently recruiting for an 1st Line support Engineer to provide high-quality support to multiple clients within a designated team in a fast-paced environment. This role acts as an escalation point … are looking for someone who wants to progress technically and eventually move into a role providing leadership for a technical team. This is a 1st line support role. This role is available in traditional office-based or hybrid models working from our base in Grantham. more »

1st/First Line Support Engineer Hybrid - Kettering £23,000 - £27,000 Digitech are partnered exclusively with a fast-growing and innovative MSP. They have employed over 60 people within the technical team in the past 3 years and have no signs of slowing down. … After a successful 2023 and with plans to onboard multiple new clients in the coming months, they are seeking multiple 1st Line Support Engineers to join the team. Responsibilities: Provide assistance to users through phone, in-person interactions, email, or by utilising a ticket management … of problems. Collaborate with external vendors and third parties to support incident and TPM resolution. Requirements: 3+ years of experience in a 1st Line Support position. Excellent communication skills. Experience with 365, AD, Group Policy, Windows, ITIL, DHCP, DNS. Ideally from an MSP more »

An established client of ours in the professional services sector are looking for a 1st Line Support Technician to join their internal IT department, on a permanent basis. Joining a team of 4 others and reporting to the Head of IT, the successful candidate will … starters and leavers, setting up new equipment. Troubleshooting hardware and printers. Installing and imaging software. Skills/Experience required: Previous experience in a similar 1st line support role. Knowledge of Windows 10/11 Understanding of Microsoft Exchange, InTune, 365 Awareness of LAN/WAN … to explain technical terms to non-technical users - with a polite and patient approach. This is an excellent opportunity for an enthusiastic and passionate 1st Line Support Technician to join a successful organisation which champions training, learning and development. Interviews are being arranged immediately for more »