3 of 3 Remote 1st Line Support Technician Jobs

1st Line Support Technician Location: Redhill (Hybrid) Salary: £27,000 – £30,000 (depending on experience) + 5% performance bonus Type: Full-time, Permanent About Us We’re Cloud2Me – a growing Managed Cloud Services provider that’s passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT … direct customer, MSP channel and SaaS vendors. We’ve grown 40% year-on-year over the last two years, and we’re looking for another talented, personable, and ambitious 1st Line Support Technician to join our friendly team in Redhill. The Role As a 1st Line Support Technician … articles and contribute to service improvement projects. Keep clients updated and deliver excellent customer service at every step. What You’ll Bring: At least 1 years’ experience in a 1st Line IT Support or similar technical role (MSP experience is a bonus). Strong communication and customer service skills – you genuinely enjoy helping people. Good More ❯

1st Line Support Technician Location: Redhill (Hybrid) Salary: £27,000 £30,000 (depending on experience) + 5% performance bonus Type: Full-time, Permanent About Us We re Cloud2Me a growing Managed Cloud Services provider that s passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT … direct customer, MSP channel and SaaS vendors. We ve grown 40% year-on-year over the last two years, and we re looking for another talented, personable, and ambitious 1st Line Support Technician to join our friendly team in Redhill. The Role As a 1st Line Support Technician … articles and contribute to service improvement projects. Keep clients updated and deliver excellent customer service at every step. What You ll Bring: At least 1 years experience in a 1st Line IT Support or similar technical role (MSP experience is a bonus). Strong communication and customer service skills you genuinely enjoy helping people. Good More ❯

Product Support Technician - 1st Line Love solving problems and helping people? Join us as a 1st Line Digital Support Technician—the friendly first point of contact for all things tech! You’ll be the voice (and brain) behind quick, accurate case logging, speedy triage, and keeping … are a great communicator and are able to support non-technical users to troubleshoot with patience and empathy. Ideally you will have either work experience as a 1st line ICT tech or similar role and an understanding of the telecare industry THE ROLE You will be part of the Digital Support team which … is constantly evolving. As the first point of contact for Digital Support queries arriving via phone/email/form. Logging and assigning cases via our case management system, quickly and accurately. Providing an initial triage to support cases and ensuring that first response SLA's are adhered to, coordinating rapid and appropriate responses keeping the More ❯