ATTENTION! 2NDLINE SUPPORT ENGINEER WANTED! Elevate your career in the dynamic world of IT Support! We're on the lookout for a 2ndLine Support Engineer to thrive in our client's fast-paced environment. Have you got 2nd … a better opportunity to develop your career? Ready to make your mark? Read on and be part of something extraordinary! Key Responsibilities for the 2ndLine Support Engineer: Keep the IT Documentation up to date Manage multiple tickets and projects Assisting technical support requests within … the team and working on 2ndline tickets and projects Ensure good communication with both customers and staff Meet and exceed SLAs Occasional overtime offered Skills Required for the 2ndLine Support Engineer: Strong written and spoken communication skills Experience working with more »
2ndLine Service Desk Engineer Surrey - x5 Days a week onsite My client within financial services based in the Surrey area are recruiting for a 2ndLine Service Desk Engineer to be based onsite x5 days a week. As a … 2ndLine Service Desk Engineer, you will be providing IT support to end users. Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely … resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2ndLine Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day more »
Milton Keynes, Broughton, Buckinghamshire, United Kingdom Hybrid / WFH Options
entrust IT
An experienced Field 2ndLine IT Support Engineer with at least 3 years of experience is needed to join the team at entrust IT, a leading Managed Services Provider supporting IT infrastructures for multiple clients. The role will cover Milton Keynes or the surrounding region … Home and client-site working in your region Varied challenges and a focus on good quality work Key Responsibilities: As an IT Field Engineer, you will already have experience with remote analysis of issues, diagnosis and support. Work with the customer to understand each issue so that you …/remote working Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous job titles and experience including; 2ndLine IT Support Engineer, 2ndLine Support, 2ndLine IT Technician, 2ndLinemore »
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Michael Page
A 2ndLine Support Engineer is required to provide high-quality technical support across the organisation, ensuring a robust and reliable IT environment for all staff. Client Details 2ndLine Support Engineer - Deskside Support Our client is a well-established … of services to clients in various sectors. The company is known for its high standards of service and its commitment to continuous improvement. Description 2ndLine Support Engineer - Deskside Support This role focuses on supporting the firm's transition to cloud computing (MS Azure) and … processes for business changes and provide training. Resolve escalated technical issues and collaborate with vendors. Provide data, statistics, and assist with budget management. Profile 2ndLine Support Engineer - Deskside Support Experience & Background: 5+ years of commercial IT experience , with a proven track record in managing more »
Crowborough, East Sussex, United Kingdom Hybrid / WFH Options
In Technology Group
2ndLine IT Support Engineer - Fully Remote - £35,000 - Great Opportunity! Role : 2ndLine IT Support Engineer Area : Fully Remote (Ideally West Kent or East Sussex) Salary : £30,000 - £35,000 Interviewing Immediately - Please apply ASAP! My clients are an … IT & Telecom provider who are on the lookout for an experienced 2ndLine IT Support Engineer for their growing team. The role is fully remote with occasional visits to clients sights, dealing with both 1st and 2ndLine requests for their clients. more »
RG7, Ufton Nervet, West Berkshire, Berkshire, United Kingdom
IT Talent Solutions
2ndLine Support engineer required by my leading technical provider. My client is seeking a bright, proactive and technically focussed individual looking to developer their career and technical skillset. We’re looking for a 1st/2ndLine Support Technician to join … of contact for IT issues, providing high-quality support and troubleshooting for end-users across a range of technologies. Key Responsibilities Provide 1st and 2ndline technical support via phone, email, and in-person Diagnose and resolve hardware, software, and network issues Escalate complex problems to 3rd … in Active Directory/Microsoft 365 Document and track support tickets using a ticketing system We’re Looking For Experience in a 1st/2ndline IT support role Strong knowledge of Windows OS, Microsoft 365, and Active Directory Excellent troubleshooting and problem-solving skills with the more »
Role: 2ndLine Network Engineer Salary: Up to £45,000 per annum + bonus Location: Onsite in Basingstoke SC and DV clearance will be required for this role. We are looking for a skilled 2ndLine Network Engineer to join … monitoring is beneficial for this role. Skills required; + Cisco and Juniper product experience + Solarwinds experience If you are interested in discussing this 2ndLine Network Engineer role further, please apply or send a copy of your updated CV to (url removed). CBSbutler more »
TN24, Ashford, Kent, United Kingdom Hybrid / WFH Options
Constant Recruitment Ltd
2ndLine Service Desk Engineer Ashford, Kent £28k - £30k DOE Essential Requirement: Driving license for onsite client visits Are you a skilled 2ndLine Service Desk Engineer looking to take your career to the next level? Would you enjoy a … based tasks? Does hybrid working after probation sound appealing? Look no further! Join this established and leading Managed Service Provider (MSP). As a 2ndLine Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most to us more »
Crawley, West Sussex, United Kingdom Hybrid / WFH Options
Lloyd Recruitment - East Grinstead
2ndLine IT Support Engineer Location: Remote, with travel to Crawley & London Salary: £30,000 - £50,000 Job Type: Full-time, Permanent About the Role Lloyd Recruitment Services is seeking an experienced 2ndLine IT Support Engineer with expertise in … broad range of IT technologies. Ideally you will come from an MSP background with over 3 years of client facing experience. Key Responsibilities Provide 2ndline support for escalated IT issues across client environments Troubleshoot and resolve desktop, server, and network problems efficiently Manage and operate Microsoft … Endpoint Management Configure and troubleshoot networking (firewalls, VLANs, VPNs, DNS, DHCP) and security solutions (e.g., Duo, Meraki, Sophos) Collaborate with 1st and 3rd line teams for issue resolution Assist with IT projects, including migrations and deployments of cloud and hybrid solutions Ensure thorough documentation of technical solutions and more »
opportunities Role Overview: Are you an experienced IT support professional looking to take the next step in your career? Our client is seeking a 2ndLine Support Engineer to provide exceptional technical assistance and troubleshooting to their customers. The ideal candidate will have a strong … background in IT support, excellent problem-solving skills, and a passion for delivering outstanding customer service. Key Responsibilities: Provide high-quality 2ndline support to clients Troubleshoot and resolve technical issues efficiently Handle customer queries in a professional and timely manner Assist with remote access support for … members as required Experience Required for This Role: Minimum of 2+ years' experience in a 1st line support role , with exposure to 2ndline support Strong understanding of Networking with SQL Solid customer service background with excellent communication skills Exceptional problem-solving abilities Experience working more »
Brighton, Brighton and Hove, East Sussex, United Kingdom Hybrid / WFH Options
DK Recruitment
DK Recruitment are seeking a 2ndLineEngineer on behalf of our client based in Brighton. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be working on the forefront … great opportunity for someone who has completed a formal IT qualification or someone with 4 years experience working in the IT Sector. Duties Provide 2ndLine Support either directly from the customer Provide assistance by phone, email and/or using a ticket management system Update the more »
savvy professional with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2ndLine Support Engineer to join their dynamic team on a permanent basis. Get ready to elevate your career to new … to Friday work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2ndLine Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of more »