Newmarket, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
JASA TALENT LTD
2ndLineSupportEngineer Location: Newmarket Salary: £30,000 to £40,000 An opportunity has opened for a 2ndLineSupportEngineer to join a specialist IT services company based in Newmarket. The ideal candidate will … have strong experience of 2ndlinesupport and have excellent phone and customer service manner. The company are offering 25 days holiday + bank holidays and a hybrid working pattern after you have completed the 3 month probationary period. What theyre looking for: Experience working … within 2ndLinesupport Strong Microsoft biased background Office 365, Azure and Active Directory administration experience Knowledge of Virtualisation VMWare Maintenance and installation of Windows OS and servers Basic IT infrastructure knowledge Great phone manner and customer service 2ndLineSupportmore »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Corriculo Ltd
SupportEngineer, 2ndline, COR6959 If you are a keen, enthusiastic and personable SupportEngineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company. The … Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2ndline desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2ndline IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »
Milton Keynes, Broughton, Buckinghamshire, United Kingdom Hybrid / WFH Options
entrust IT
An experienced Field 2ndLine IT SupportEngineer with at least 3 years of experience is needed to join the team at entrust IT, a leading Managed Services Provider supporting IT infrastructures for multiple clients. The role will cover Milton Keynes or the …/remote working Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous job titles and experience including; 2ndLine IT SupportEngineer, 2ndLineSupport, 2ndLine IT … Technician, 2ndLine Service Engineer, IT Engineer and IT Field Engineer may also be considered for this role. more »
2ndLine IT SupportEngineer Manchester (Hybrid) £25,000 - £28,000 + Progression + Training + Package An excellent opportunity awaits a 1st/2ndLine IT SupportEngineer with a good understanding of Linux to … known for delivering recognisable products, at the forefront of its sector, and looking to expand its technical capabilities. In this role, you will provide 2ndLineSupport across a Windows stack, including support for Active Directory, IoT devices, and the Linux platform. You … to join a well-regarded business that offers excellent training and development, progression and growth, and a good work-life balance. The Role: *Providing 2ndLineSupport *Linux-based support *Some Windows Office Support *On-site 3 days a week more »
Employment Type: Permanent
Salary: £25000 - £28000/annum Progression + Training + Pension
Camberley, Surrey, United Kingdom Hybrid / WFH Options
Lloyd Recruitment - East Grinstead
Lloyd Recruitment Services is pleased to be working with a leading Managed Services Provider in the search for a skilled 2ndLineEngineer to join their dynamic team on the outskirts of Camberley. The role: In this role, you will be an integral part of … our dynamic team, focusing on handling 2ndline technical support queries using telephone and remote-based tools. Your responsibilities will include strict adherence to SLAs, efficient utilisation of the Helpdesk Management System, and, when necessary, conducting on-site visits to customer locations. The candidate should … Death in Service Benefit VDU Eye Tests Contractual Sick Pay (after qualifying period) Enhanced holiday entitlement based on length of service Responsibilities for the 2ndLineEngineer: 2ndlinesupport for Windows desktops, laptops, hardware, and software 2ndlinemore »
Employment Type: Permanent
Salary: £30000 - £40000/annum excellent company benefits
Camberley, Surrey, United Kingdom Hybrid / WFH Options
Lloyd Recruitment - East Grinstead
Lloyd Recruitment is pleased to be working with a leading business in the Camberley area, actively seeking a 1st & 2ndLineSupportEngineer to join their dynamic team. What's in it for you? Competitive salary between £28,000- £30,000 Hybrid working … UK. With nearly two decades of experience, they continue to lead the way in providing first-class IT services. The Role: As a 1st & 2ndLineSupportEngineer, you'll play a crucial role in the team, handling 1st & 2ndline … skills (TCP/IP and DNS). Desirable skills include Office 365 Administration, general networking knowledge, and familiarity with printers. Responsibilities: Providing 1st and 2ndLinesupport for Windows Desktops, Laptops, hardware, and software Offering 1st Line and 2ndsupportmore »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Circle Group
2ndLine IT SupportEngineer - Cambridge (Hybrid) Due to continued growth, a leading IT Consultancy based in Cambridge is looking for a 2ndLine IT SupportEngineer to join the team. As a leading technology company … candidate has experience with Hyper-V or VMware, and backup technologies such as Veeam. The roles and responsibilities of the role include administering 1st & 2ndLinesupport requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in … date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft, O365 1st line, 2ndLine, Technical support, office 365, azure, vmware, networking, Cambridge, Cambridgeshire, hyper-v, exchange, Circle Recruitment is acting as an Employment more »
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Circle Group
2ndLine IT SupportEngineer - Southampton (Hybrid) Due to continued growth, a leading IT Consultancy based in Southampton is looking for a 2ndLine IT SupportEngineer to join the team. As a leading technology company … candidate has experience with Hyper-V or VMware, and backup technologies such as Veeam. The roles and responsibilities of the role include administering 1st & 2ndLinesupport requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in … date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft, O365 1st line, 2ndLine, Technical support, office 365, azure, vmware, networking, Southampton , Hampshire, Portsmouth, Winchester, hyper-v, exchange, Circle Recruitment is acting as more »
Newmarket, England, United Kingdom Hybrid / WFH Options
JASA TALENT LTD
2ndLineSupportEngineer Location: Newmarket Salary: £30,000 to £40,000 An opportunity has opened for a 2ndLineSupportEngineer to join a specialist IT services company based in Newmarket. The ideal candidate will … have strong experience of 2ndlinesupport and have excellent phone and customer service manner. The company are offering 25 days holiday + bank holidays and a hybrid working pattern afte... more »
Loughborough, Leicestershire, Normanton on Soar, Nottinghamshire, United Kingdom Hybrid / WFH Options
Client-Server
Technical SupportEngineer (2ndline Windows 0365) Normanton on Soar onsite to £40k Do you have experience of supporting Windows IT infrastructure? You could be progressing your career at a small, growing MSP that provide a comprehensive range of IT services across server … and network support, data centres and IT consultancy. As a Technical SupportEngineer you'll support day to day activity on clients' IT networks but have a focus on assisting with new server and network projects, including designing and installing new networks … Paid for training and certifications Excellent career growth opportunities Apply now to find out more about this Technical SupportEngineer (2ndline Windows 0365) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and more »
Gateshead, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Pardoe Wray
2ndLine Telco Engineer Are you an experienced telecom professional looking to advance your career? Our client, a managed service provideris seeking a skilled 2ndLine Telco Engineer to join their team! The Role: Youll provide 2ndlinesupport for telecom systems, troubleshoot complex issues, and ensure seamless system performance. Working with VoIP, SIP, PSTN, and mobile networks, this is your chance to work with cutting-edge technology and grow your expertise. Key Responsibilities: Resolve escalated issues from 1st line support. Configure … maintain, and monitor telecom systems. Manage incidents from start to resolution, including root cause analysis. Collaborate with 3rd linesupport and vendors on unresolved issues. What You Need: Experience : 2+ years in a similar role within telecommunications. Skills : Expertise in VoIP, SIP, PSTN, mobile networks, and more »
Oxford, England, United Kingdom Hybrid / WFH Options
MARS Recruitment
IT SupportEngineer (2ndLine), Oxford, £30,000 - £32,000 Our client are a leading medical service provider and are seeking an IT SupportEngineer to provide support for all IT related incidents and service requests. The … IT SupportEngineer is essential for maintaining the efficiency and security of technology within the organisation, by combining technical proficiency with exceptional customer service. You will be joining a friendly IT team, supporting users across multiple sites, using a combination of remote support tools more »
High Wycombe, Buckinghamshire, United Kingdom Hybrid / WFH Options
Sharp
2ndLineSupport Analyst High Wycombe (Hybrid working available) We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2ndLineSupport Analyst. … Key Responsibilities: Ticket Management: Own, update, and progress support tickets to ensure smooth and efficient resolution of issues. Customer Service: Provide excellent customer service by resolving client queries in a professional, positive, and friendly manner. Team Development: Take an active role in personal and team development to enhance more »
Gateshead, England, United Kingdom Hybrid / WFH Options
NRG
Job Title: 2ndLine IT SupportEngineer Location: Gateshead (Hybrid working) Salary: Competitive Job Type: Permanent NRG is thrilled to be partnering with a well-established and rapidly expanding MSP in their search for a skilled 2ndLineSupport Engineer. This role offers a fantastic opportunity to deliver outstanding technical support to a growing customer base. Our client is experiencing a significant period of growth and is dedicated to fostering a dynamic and ambitious work environment, with a strong focus on the professional development of … their team. Responsibilities: Deliver advanced technical support to clients, addressing and resolving a wide range of issues up to second-line level, encompassing Microsoft technologies and VoIP systems. Offer on-site support to troubleshoot and resolve technical challenges effectively, ensuring clear communication with both more »
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
WHD Consulting Ltd
I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm. Key Responsibilities Provide second Level support … well as escalating issues as appropriate. Participate in knowledge transfer activities including passing on information to our 1 st level teams and partner support teams. Address and resolve customer concerns in a timely manner and provide a feedback loop to development when indicated. Ensure customers are kept up … customers across the globe. Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures. Support and lead certain elements of transition activities for new customers into Support. Participate in monthly customer meetings, including support performance reviews Continuous more »