2nd Line Support Engineer Jobs in the UK

1 to 25 of 60 2nd Line Support Engineer Jobs in the UK

2nd Line Support Engineer

Macclesfield, England, United Kingdom
Hybrid / WFH Options
Applause IT Recruitment
2nd Line Engineer Location : Macclesfield (Hybrid) Applause IT are recruiting for a 2nd Line Support Engineer to join an innovative IT company in Macclesfield. This hybrid role offers the opportunity to support a wide range of … your technical expertise with Microsoft products , Windows and Mac operating systems , and network troubleshooting . In this role, you will be responsible for providing 2nd line support for both hardware and software issues , administering and troubleshooting Office 365 workloads such as Exchange, SharePoint, and Teams … laptop, paid MS exams, and medical cover after probation. Click Apply Now if you are ready to take on a new challenge as a 2nd Line Support Engineer more »
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2nd Line Support Engineer

United Kingdom
Hybrid / WFH Options
Investigo
2nd Line Systems Engineer – Midlands/Remote £28K - £32K per annum – Fully remote position with occasional travel to a site in the Midlands Investigo are delighted to be exclusively partnered with a leading IT Support Services organisation that are on the look-out … for a new 2nd Line Systems Engineer due to business demand! Experience working within an MSP would be highly advantageous! Within the role, you will play a key part in providing support to external customers through designing, implementing & supporting bespoke and off-the … providing BAU and also project work – working closely with the end customer to provide an exceptional service. The role would ideally suit a proven 2nd Line/Systems/Infrastructure Engineer that is looking for a new challenge in a predominantly remote working environment. The more »
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Second Line Support Engineer

Gateshead, England, United Kingdom
NRG
Job Title: 2nd Line Support Engineer Location: Gateshead Salary: up to £35,000 Role Overview: As a 2nd Line Support Engineer, you’ll handle more complex technical issues escalated from the 1st Line Support … and assisting in project work as needed. Key Responsibilities: Investigate and resolve escalated technical issues related to hardware, software, and networks. Provide advanced support for Windows, macOS, and Linux operating systems. Manage and maintain IT systems, including Active Directory, Office 365, and cloud services. Troubleshoot network issues, including … Escalate critical issues to 3rd Line Support or external providers when necessary. Skills and Experience Required: Proven experience in a 2nd Line IT Support role or equivalent. Strong knowledge of IT systems, including Windows Server, Office 365, and Active Directory. Solid more »
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2nd Line IT Support Engineer

Swindon, Wiltshire, United Kingdom
Jiyu Consulting
2nd Line Engineer - Swindon - £30,000 to £37,000 Swindon/Wiltshire organisation are looking to add an experienced 2nd Line IT Support Engineer to their growing team. This role is office based x5 days a week. A … varied position you will support the IT infrastructure while ensuring the security and integrity of systems. Responsibilities: Manage and maintain the company's network infrastructure, including Servers, Routers, Switches, Firewalls, and other hardware. Implement and maintain security measures, including Firewalls, intrusion detection systems and antivirus software. Providing guidance … plus Networking, LAN, VLAN, WAN, Switches, Routers UK driving licence This opportunity is offered with excellent benefits and training. For more info on this 2nd Line IT Support Engineer contact us. 2nd Line Engineer - Swindon - £30,000 to more »
Employment Type: Permanent
Salary: GBP 30,000 - 37,000 Annual
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Second Line Support Engineer

Swansea, Neath Port Talbot, Wales, United Kingdom
Amazon
As a Second Line Support Engineer at Veeqo, you will serve as a technical expert, diagnosing, investigating, and resolving escalated incident tickets to provide consistent and high-quality service to our customers. Key job responsibilities Diagnose, investigate, and resolve escalated support tickets … in a timely manner, providing consistent and high-quality technical support, implementing workarounds where appropriate. Escalate complex issues or suspected system defects to the engineering team, providing detailed information and steps to reproduce the problem in order to facilitate timely resolution. Develop internal documentation to help the support … events for the team to help bond and enjoy each other's company in a more casual setting. BASIC QUALIFICATIONS Experience in technical support, or experience in software development Exceptional problem-solving skills, able to quickly understand issues and leverage available tools to hypothesize, diagnose, and resolve problems. more »
Employment Type: Permanent
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DV 2nd Line Network Support Engineer

Solihull, West Midlands, United Kingdom
LA International Computer Consultants Ltd
Job Title: 2nd Line 24/7 WAN Network Support Engineer Location of role: Solihull Location requirement: Fully on site Clearance: DV Level Negotiable rates Inside IR35 Highly Desirable Skills: -Juniper SRX Platform: The ideal candidate will possess knowledge and hands-on experience more »
Employment Type: Contract
Rate: GBP Daily
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2nd Line IT Support Engineer

Milton Keynes, Buckinghamshire, South East, United Kingdom
Circle Group
2nd Line IT Support Engineer - Milton Keynes - £25K-£30K A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP … to support their school-based clients. DBS checks will be undertaken before starting this role. This is an autonomous, flexible role which varies of meeting day-to-day client needs in person, whilst being remotely supporting by the wider team from the head office. No two days are … Apply now to Gianluca @ circlerecruitment (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Milton Keynes, Bedfordshire, Bedford more »
Employment Type: Permanent
Salary: £30,000
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2nd Line Support Engineer - Exeter

Exeter, Devon, United Kingdom
Experis
2nd Line Support Engineer - Exeter An exciting opportunity for an experienced 2nd Line Support Engineer to join one of my leading Devon based clients who are expanding their team based out of an office in Exeter. … In order to be considered for this 2nd Line Support Engineer role most of the following skills and experiences are required: Windows Desktop including versions 10 and 11 Apple Mac Networking - LAN, WAN, firewalls Windows Server 2012 R2 Office 365 and Azure AD … in the office. This represents an excellent opportunity to join a growing and progressive organisation with future opportunities to progress into a 3rd Line or project based role. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
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2nd Line Support Engineer - Exeter

Exeter, Devon, South West, United Kingdom
Hybrid / WFH Options
Experis UK
2nd Line Support Engineer - Exeter An exciting opportunity for an experienced 2nd Line Support Engineer to join one of my leading Devon based clients who are expanding their team based out of an office in Exeter. … In order to be considered for this 2nd Line Support Engineer role most of the following skills and experiences are required: Windows Desktop including versions 10 and 11 Apple Mac Networking - LAN, WAN, firewalls Windows Server 2012 R2 Office 365 and Azure AD … in the office. This represents an excellent opportunity to join a growing and progressive organisation with future opportunities to progress into a 3rd Line or project based role. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology more »
Employment Type: Permanent, Work From Home
Salary: £35,000
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2nd Line Support Engineer - Gloucestershire

Gloucestershire, United Kingdom
Experis
2nd Line Support Engineer - Gloucestershire An exciting opportunity for an experienced 2nd Line Support Engineer to join one of my leading clients based in Gloucestershire with easy access to the M5. In order to be considered … for this 2nd Line Support Engineer role most of the following skills and experiences are required: Windows Desktop including versions 10 and 11 Apple Mac Networking - LAN, WAN, firewalls Windows Server 2012 R2 Office 365 and Azure AD Wireless Networks ITIL Mobile computing … in the office. This represents an excellent opportunity to join a growing and progressive organisation with future opportunities to progress into a 3rd Line or project based role. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
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2nd Line Support Engineer - Gloucestershire

Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Experis UK
2nd Line Support Engineer - Gloucestershire An exciting opportunity for an experienced 2nd Line Support Engineer to join one of my leading clients based in Gloucestershire with easy access to the M5. In order to be considered … for this 2nd Line Support Engineer role most of the following skills and experiences are required: Windows Desktop including versions 10 and 11 Apple Mac Networking - LAN, WAN, firewalls Windows Server 2012 R2 Office 365 and Azure AD Wireless Networks ITIL Mobile computing … in the office. This represents an excellent opportunity to join a growing and progressive organisation with future opportunities to progress into a 3rd Line or project based role. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology more »
Employment Type: Permanent, Work From Home
Salary: £35,000
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2nd Line Support Engineer

Glasgow, Lanarkshire, Scotland, United Kingdom
M Group Services Limited T/A Magdalene Limited
Due to the continued success and expansion of Magdalene we have an exciting opportunity for a NOC Engineer to support our growing business. This role is based in Kirkintilloch, Scotland. You will be required to work 2 days on/2 nights on, followed by … fixed, mobile and utilities infrastructure networks for both public and private sectors of the market. Our services include acquisition, design, construct, rigging, first line maintenance, managed services, capital project delivery, complete network outsourcing, smart metering and satellite solutions. The role & responsibilities: A key customer facing role, providing professional … timescales Work well within our NOC team and have the ability to work shift pattern What we need from you. Capable of working to 2nd/3rd line support level on PDH, SDH & IP environment Experienced in use of System Management Platforms (Ex: CNMS, Nokia more »
Employment Type: Permanent
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Junior 2nd Line IT Support Engineer

Royston, Hertfordshire, South East, United Kingdom
JOSKOS SOLUTIONS LIMITED
Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service … and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service … always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing Senior Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical more »
Employment Type: Permanent
Salary: £24,000
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Support Engineer, 2nd line, COR6959

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Corriculo Ltd
Support Engineer, 2nd line, COR6959 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company. The … Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2nd line IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »
Employment Type: Permanent, Work From Home
Salary: £30,000
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2nd Line Support Engineer

Skelmersdale, Lancashire, North West, United Kingdom
Coaction Recruitment Limited
2nd Line Support Engineer £27,000 to £30,000 basic salary per annum plus benefits including bonus, pension, private medical, 23 days holiday and excellent training & development plans etc. We are looking for an enthusiastic 2nd Line Support … to join our leading client, a very successful and ambitious IT support and solutions provider, on a permanent basis. The 2nd Line Support Engineer will be joining a thriving business that really value their staff and provide excellent career … development and training opportunities. The 2nd Line Support Engineer will be based at this organisations head office, in Skelmersdale, and will focus on escalated support cases. The successful 2nd Line Support Engineer will have more »
Employment Type: Permanent
Salary: £30,000
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Support Engineer, Support Analyst, 1st/2nd Line, Windows, COR7081

Oxford, Oxfordshire, South East, United Kingdom
Corriculo Ltd
Support Engineer, Support Analyst, 1st/2nd Line, Windows, COR7081 My client, a pioneering Oxfordshire based organisation within are in urgent need of a 1st/2nd Line Support Engineer/SupportSupport Analyst/Support Engineer will be the first port of call for all users, covering 1st and 2nd line issues – predominantly desktop – whilst also setting up new users, managing licences, purchasing equipment, and getting involved in some interesting and varied … effective service is key, the Support Analyst/Support Engineer should have the following: Solid 1st and ideally 2nd line Desktop Support experience Microsoft 365, Windows 10, any experience with Cloud (AWS) would really set your application apart! Experience more »
Employment Type: Permanent
Salary: £30,000
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Second Line Support Engineer

Newbury, Berkshire, UK
TRIA
Contract Second Line Support Engineer - SC Clearance required - Berkshire Up to £180 per day outside IR35 Our client is seeking an SC cleared support professional to join their Technical Support team. You will handle incoming technical support incidents … requests and changes. You will be responsible for the management of a personal call queues, ensuring support services meet stated SLAs, provide updates and ensure ongoing customer/end user communication is maintained. You will be responsible for the resolution of tickets and calls ranging from simple password more »
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Second Line Support Engineer

Newbury, England, United Kingdom
TRIA
Contract Second Line Support Engineer - SC Clearance required - Berkshire Up to £180 per day outside IR35 Our client is seeking an SC cleared support professional to join their Technical Support team. You will handle incoming technical support incidents … requests and changes. You will be responsible for the management of a personal call queues, ensuring support services meet stated SLAs, provide updates and ensure ongoing customer/end user communication is maintained. You will be responsible for the resolution of tickets and calls ranging from simple password more »
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1st/2nd Line Support Engineer

West London, London, United Kingdom
In Technology Group
Job Title: 1st/2nd Line Support Engineer Sector: Education Salary: £29,000 Location: City of London Overview: A growing education group based in London is looking for ab enthusiastic and driven IT engineer to join the team. This role provides … the opportunity to be involved in 1st and 2nd line user support as-well as assists with an exciting range of projects. Job Summary: The Support role will be responsible of providing technical support across the company. You will be working … creation Audio Visual Set ups and support Maintain both Windows and Mac devices Onboarding/Offboarding VPNs - support Escalations to 2nd and 3rd line Assist with an exciting variety of projects Administration tasks through Teams and SharePoint Tech Skills Required: Active Directory Azure more »
Employment Type: Permanent
Salary: £25000 - £30000/annum Great training & development
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IT Support Engineer (1st/2nd line)

Twickenham, London, United Kingdom
In Technology Group
Role: IT Support Technician Location: Southwest London, Twickenham Sector: Education Salary: Up to £38,000 My client has lively, friendly and caring School community, in which innovative teaching is underpinned by strong shared values and complemented by outstanding pastoral care. They aspire to enable our pupils not only … to go out and improve it. Position Summary The IT Technician is a vital member of the IT team, delivering first- and second-line support for the Trust's IT systems. This hands-on role involves troubleshooting technical issues, maintaining service performance, and providing user support. … Ideal candidates will have at least five years of relevant experience, strong technical support skills, and be eager to further develop their IT knowledge and career. Success in this role requires teamwork, strong communication abilities, and a customer-focused approach. A friendly, detail-oriented, and organized professional with more »
Employment Type: Permanent
Salary: £28000 - £38000/annum Great benefits & training
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2nd Line IT Support Engineer

Cambridge, Ickleton, Cambridgeshire, United Kingdom
VIQU Limited
2nd Line IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client … requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. … As the 2nd Line IT Support Engineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements more »
Employment Type: Permanent
Salary: £25000 - £30000/annum
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2nd Line IT Support Engineer

Saffron Walden, Essex, South East, United Kingdom
VIQU Limited
2nd Line IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client … requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. … As the 2nd Line IT Support Engineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements more »
Employment Type: Permanent
Salary: £30,000
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2nd Line Support Engineer

RH1, South Nutfield, Surrey, United Kingdom
YourRecruit
your IT career? Do you have the enthusiasm, attitude, and energy for offering a first-class service? We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is … success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you. Job Title: 2nd Line Support Technician Salary : £35,000 - £40,000 Location : Redhill (own transport essential due to location) Benefits : - 22 days annual … you ready for an uplifting and career forging challenge? Then lets get down to the nitty gritty… Day-to-Day Responsibilities: Act as a 2nd line point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Maintain a high degree more »
Employment Type: Permanent
Salary: £35000 - £40000/annum
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2nd Line IT Support Engineer

Saffron Walden, England, United Kingdom
VIQU
2nd Line IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client … requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. … As the 2nd Line IT Support Engineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements more »
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2nd Line Support Engineer

Craigavon, Northern Ireland, United Kingdom
MCS Group
to be partnering exclusively with a Top 100 Company that is seeking to build out their on-site IT Team by adding a Second Line Support Engineer to the team. This is a very hands-on role for someone eager to grow and develop … their skills in new technology. Key Responsibilities Deliver on-site, specialised 2nd line technical support and desktop and audio-visual hardware management. Serve as a representative of the IT department, providing professional and efficient service to colleagues. Act as a primary contact for technical issues … ensuring timely incident resolution. Liaise with third-party vendors for technical support and asset management. Meet service level agreements (SLAs) effectively. Follow company processes, including change and problem management. Maintain comprehensive documentation in line with updates and maintenance activities. Stay informed on current technology developments. Be more »
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2nd Line Support Engineer
10th Percentile
£27,575
25th Percentile
£29,250
Median
£33,250
75th Percentile
£38,750
90th Percentile
£45,000