1 to 25 of 53 Permanent 2nd Line Support Jobs in England

Life on the team An opportunity has arisen for a 2nd Line Support Analyst to join our dedicated customer Technical Operations Command Centre Team in Nottingham, Hatfield or Milton Keynes. The role requires an initiative driven, proactive individual, with an understanding of IT infrastructure to … add quality and value to our customers. What you’ll do • Upholding a high level of customer service will be key, as the successful 2nd Line Analyst will be supporting colleagues at various levels within the variety of technologies the Team supports. • You will be responsible for … knowledge of SQL, Wintel, Messaging, Patching and iSeries Operations would be highly beneficial. • Some Infrastructure support experience/exposure at a second line level • Working knowledge of application, incident management tool with quality incident management skills. • Experience in a 2nd Line Support More ❯

Life on the team An opportunity has arisen for a 2nd Line Support Analyst to join our dedicated customer Technical Operations Command Centre Team in Nottingham, Hatfield or Milton Keynes. The role requires an initiative driven, proactive individual, with an understanding of IT infrastructure to … add quality and value to our customers. What you’ll do • Upholding a high level of customer service will be key, as the successful 2nd Line Analyst will be supporting colleagues at various levels within the variety of technologies the Team supports. • You will be responsible for … knowledge of SQL, Wintel, Messaging, Patching and iSeries Operations would be highly beneficial. • Some Infrastructure support experience/exposure at a second line level • Working knowledge of application, incident management tool with quality incident management skills. • Experience in a 2nd Line Support More ❯

2nd Line Support Engineer Northallerton, North Yorkshire £28,000 - £34,000 + 5% Bonus + Corporate benefits 2nd Line Support Engineer required for a multinational food manufactoring business. The role will require the successful candidate to provide IT support … to support all departments. We are looking for candidates with experience of the following experience - At least 2 years experience in a 2nd line support role A high standard of interpersonal and communication skills, and the ability to handle confidential information Proven ability More ❯

2nd Line Service Desk Analyst Location: St Ives, Cambridgeshire Hours: Monday – Friday 8:00am – 5:00pm Salary: £28,500 Benefits: 25 days holiday + 8 bank holidays, onsite parking, 24/7 access to Udemy for business, 24/7 access to GP support, 4x … and ensuring clients’ needs are met with precision and efficiency this is the role for you! We are seeking candidates who have previous 2nd line experience, preferably from an MSP environment. You will have some hands on experience and be looking for your next challenge! Who … Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search. What our client offers: Providing expert IT support – answering calls, raising tickets, and resolving 2nd line technical issues. Guiding and mentoring 1st Line Analysts & Field Engineers. Investigating & escalating incidents to 3rd line where More ❯

Job Title : 2nd Line Support Engineer Location: Ipswich Salary: £25,000 - £32,000 per annum About the Role: As a 2nd Line Support Engineer, you will be responsible for providing advanced technical support, troubleshooting complex issues, and assisting … proactive individual with excellent problem-solving skills and the ability to work effectively both independently and as part of a team. Key Responsibilities: Provide 2nd line technical support to clients, handling escalations from 1st line engineers. Troubleshoot and resolve issues related to hardware … communication with clients throughout the support process. Participate in on-call support if required. Key Requirements: Proven experience in a 2nd line support role, preferably within an MSP environment. Strong knowledge of Windows Server, Active Directory, Office 365, and networking fundamentals. More ❯

We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be … can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements Experience in a 1st/2nd line support capacity - telephone, email etc. Office 365/Azure Active Directory Exchange Networking - DNS, Firewalls, Routers Customer focused Desired More ❯

2nd Line IT Support Engineer, COR7171 Are you an experienced IT Engineer with a strong background in managing and supporting endpoint infrastructure? This could be the ideal role for you! The Role As a 2nd Line IT Support Engineer, you … from their site in Stokenchurch, High Wycombe . What's Required? The ideal candidate for the role will have the following: Strong experience in 2nd Line IT Support Proficiency managing user accounts in Office 365 and Active Directory Strong experience designing, implementing, and supporting endpoint … Ready to advance your career in IT support? Apply now to join this exciting team as an IT Support Specialist! 2nd Line IT Support Engineer, COR7171 Corriculo acts as an employment agency and employment business. #AS #ChannelB More ❯

with 3 days work from home? Keen on joining a rapidly growing (one of the fastest in Europe) tech platform company in IT Support ? A company loved by its customers and employees alike (Glassdoor/Trustpilot) . If so this could … be the job for you.. Role IT Support Analyst aka IT Support Technician, IT Support Engineer, 1st/2nd line Support, Service Desk Analyst Location Peterlee – 2 days office 3 days work from home Salary – 24 – 26K + … Pension, Free Gym, Annual Bonus, Health, Free Breakfast, Friday PM Drinks & Regular Socials Key requirements (experience of the following) Experience in an IT Support/Helpdesk/Service Desk Role Microsoft products e.g. Windows, Active Directory, Exchange, Intune and Microsoft 365. Laptops/hardware. Asset Management and record More ❯

2nd Line Support – Hybrid Our client is urgently looking for a 2nd Line Support Analyst to join their team on a permanent basis. The role is hybrid, with 3-4 days per week on-site in Warwick. You will be … package, including annual leave, pension, hybrid working, private medical insurance, income protection, life assurance, continuous training and career development, and many, many more perks! 2nd Line Support – Key Skills: Strong experience in the IT industry, with any experience in the Financial/MSP sector preferable … verbal communication skills with ability to explain technical issues to non- technical staff at all levels of an organisation. Highly capable problem-solving abilities. 2nd Line Support – Hybrid Due to the volume of applications received for positions, it will not be possible to respond to More ❯

hours per week. We are happy to discuss flexible working! What this role is all about: This role operates as part of the 2nd Line function that provides remote and deskside IT support for Vitality users across the Group, globally. Working across a broad range … of technologies and liaising across multiple areas of the business to support Incidents, Problems and Requests through multiple channels while explaining solutions in technical and nontechnical terms. Some technical responsibilities will include resolving a variety of technical hardware, software, application and infrastructure issues, communicating with internal stakeholders, VIPs … and understanding of working with SLAs. Ability to logically troubleshoot and diagnose problems as well as propose new solutions. Good understanding of demands within 2nd Line Support and Service Desk. So, whats in it for you? Bonus Schemes A bonus that regularly rewards you for More ❯

2nd Line IT Support Engineer - Winnersh A 2nd Line IT Support Engineer with good working knowledge of Windows Server, Office 365, and good network troubleshooting is required to join a well-established MSP to support their customers across … who foster development, this is your ticket to work your way up the career ladder and grow within the business. Roles and responsibilities: Provide 2nd line support for all customers via phone, email or face-to-face Provide an escalation point for 1st line … Apply now to Gianluca @ circlerecruitment (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, reading, berkshire, padworth, bracknell, maidenhead More ❯

IT Support Desk Technician Wiltshire/Hybrid Up to £27,000 Join a … dynamic team where no two days are the same. As a Support Desk Technician in this company, you'll provide 1st/2nd Line IT & Telecoms support to clients, working remotely with occasional office and client site visits. If you are a tech … savvy problem solver who enjoys helping people, this is the role for you. Requirements: 2+ years IT support and customer service experience Experience with ticketing systems and networking basics Strong skills in Microsoft 365, Windows, and Office applications Ability to support Apple products at a basic More ❯

Role: 2nd Line IT Support Engineer Location: Wimborne Rate of Pay: £28,000-33kpa DOE YOU MUST HAVE MSP EXPERIENCE TO BE CONSIDERED FOR THIS ROLE Platinum Recruitment are currently working with a business with a great reputation of over 30 years. What's … + bank holidays, rising to 25 after 2 years Office based - joining a sociable company Permanent role with progression opportunities What's involved? Provide 2nd line escalation support to service desk and internal IT requests Plan and undertake customer implementation projects Building and maintaining strong … you? Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this 2nd Line IT Engineer role in Wimborne, Dorset Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme More ❯

2ND LINE SUPPORT ANALYST 6 MONTH CONTRACT & COMPETITIVE DAILY RATE (Manchester City Centre, office based & start ASAP ! ) Leading data-analytics partner to the social housing sector Mobysoft is currently going through an exciting period of growth. As part of this expansion of the business, we … re looking to recruit a 2nd line Support Analyst on a contract basis to join our dynamic in-house support function. This is a great opportunity for an Individual with strong experience working within a Service orientated Service Desk environment with a solid … in a fast growing and successful B2B SaaS business that is driven by its ‘tech for good’ ethos. WHAT YOU WILL DO: 1st and 2nd Line IT Support (Helpdesk and Deskside) User administration within Microsoft 365 environments Provide exceptional Service Support and Customer More ❯

2nd Line Support Engineer Full time Salary £27,654 - £32,272 Generous benefits including: 25 days annual leave + 8 bank holidays 17.1% Employer Pension Contribution into Local Government Pension Scheme Our College is a further and higher education institution dedicated to providing academic, vocational … and university level courses. This customer facing professional role is responsible for ensuring that IT and AVA services are installed and maintained to support the College’s aim on the journey from good to great. If you’re excited about the scope of this role and the opportunity … we have a high number of applications, we may decide to close the vacancy earlier, without prior warning. Further Information regarding employee benefits, support for applicants with a disability, as well as information regarding our safeguarding policies can be found on our website. More ❯

2nd Line Support Analyst Swindon (Hybrid Working Available) Are you a proactive and tech-savvy professional with a passion for problem-solving and delivering exceptional IT support? We’re looking for a 2nd Line Support Analyst to join … and enjoy helping others, this is the perfect opportunity to grow your career in IT. Key Responsibilities: Ticket Management – Own, update, and resolve support tickets efficiently to ensure seamless IT operations. Customer Support – Deliver outstanding customer service with a professional, positive, and friendly approach. Technical Troubleshooting … Work Culture – Be part of a friendly, collaborative, and innovative workplace. If you're ready to take the next step in your IT support career, we’d love to hear from you! Apply now and join us in delivering top-tier IT solutions More ❯

We're partnering with a long-standing client of ours, who are currently looking for a confident 2nd Line Technician to join their team. Join a dynamic 10-person team, working with diverse technologies in a fast-paced MSP environment. You'll deliver top-tier IT support while growing your skills and career. Perfect for a 1st Line Technician ready to step up or a 2nd Line professional looking to level up! Why you'll love working with our client: Competitive Salary: Up to £45k DOE Performance Based Bonus Comprehensive More ❯

Are you an experienced 2nd line support engineer looking for your next challenge? Look no further! As a 2nd line support engineer, you will play a critical role in ensuring the smooth operation of our clients' IT infrastructure. You will … you will need to have a strong background in IT support, with a particular focus on Azure, Intune and Microsoft 365. The 2nd line support engineer will be familiar with a range of different technologies and platforms, and be able to adapt quickly … to new challenges as they arise. As a 2nd line support engineer, you will work closely with our clients to understand their needs and provide them with the highest level of service. You will be responsible for maintaining detailed records of all support More ❯

Analyst needed for this large, national, professional organisation. The role is joining an internal technology team, focused on delivering first class 1st/2nd Line IT Support to internal staff in their Chester office. What You'll Be Doing: Troubleshooting and resolving IT issues … Youll benefit from continuous learning, varied challenges, and significant opportunities for personal and professional development. If youre passionate about technology and delivering exceptional support, apply to discuss in more detail. More ❯

Role: 2nd Line IT Support Engineer Location: Gloucester Salary: £40,000 Are you ready to take your technical expertise to the next level? Our client, a leading managed service provider, is seeking an astute personable and proactive 2nd Line IT Support … but also the flexibility of hybrid working-a balance between office collaboration and remote efficiency. Key Responsibilities: Diagnose and resolve complex second line issues effectively (Microsoft, systems, infrastructure & security) Provide exceptional support across various platforms. Collaborate with team members on escalation matters when necessary. Essential Criteria … innovative environment where each day presents new challenges that fuel personal development while contributing significantly toward enhancing customer satisfaction levels through stellar tech support services rendered consistently over time! If you have what it takes then don't hesitate; apply today with an up-to-date CV! In More ❯

Role: 2nd Line IT Support Technician Location: Bromsgrove Salary: £33,000 Are you an experienced 2nd Line IT Support professional looking for a permanent position in the bustling tech sector? Our client is seeking a dynamic individual to join their … a driving licence is essential for this job since your expertise may be needed at different sites or locations. Key Responsibilities: - Provide comprehensive second-line support across various platforms. - Troubleshoot issues related not only to desktops but also server infrastructures. - Maintain and administer network systems within … over azure platform The ideal candidate will demonstrate excellent problem-solving abilities along with strong communication skills allowing them provide high-quality user support while collaborating effectively within our dedicated team environment. If you have the drive and experience we're searching for then please apply today! In More ❯

2nd Line IT Support Engineer - £35,000 - Bristol - Hybrid Working! Role : 2nd Line IT Support Engineer Location : Bristol Salary : £30,000 - £35,000 Are you on the hunt for your next IT position? My client provide the best-in-class … IT, infrastructure, networking and security support and solutions to a large user base. The perfect candidate will have experience in Office 365, Active Directory, Microsoft knowledge and Windows Server. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training More ❯

2nd Line IT Support Engineer - £35,000 - Bristol - Hybrid Working! Role : 2nd Line IT Support Engineer Location : Bristol Salary : £30,000 - £35,000 Are you on the hunt for your next IT position? My client provide the best-in-class … IT, infrastructure, networking and security support and solutions to a large user base. The perfect candidate will have experience in Office 365, Active Directory, Microsoft knowledge and Windows Server. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training More ❯

First point of contact for daily IT issues and tasks including 1st and 2nd line IT support, dealing with helpdesk tickets, setting up new users and computers. Proficient in Windows environments, including Windows 11, and Windows Server 2019 and above. Client Details Leading FMCG Manufacturing … business based in Liverpool Description Serve with the team as the first line of contact for IT support within the company. Manage the IT helpdesk, including resolving tickets and maintaining and improving the helpdesk system. Provide general user support for all company devices and … and oral communication skills Proactive in suggesting improvements and solutions. Ability to remain calm under pressure and manage varying demands and workloads Job Offer 2nd line IT Support Analyst - based in Liverpool - £32 - £37K Hybrid working + Benefits More ❯

2nd Line Support Engineer - London - Consultancy - £35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line Support Engineer to work with several of their key clients. Role & Responsibilities … Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £35,000 - £40,000 Basic Salary + Bonus + Excellent Benefits Package 2nd Line Support Engineer - London - Consultancy - £35,000 - £40,000 + Excellent Benefits More ❯