19 of 19 Remote 2nd Line Support Jobs in England

Lloyd Recruitment is pleased to be working with a leading business in the Camberley area, actively seeking a 1st & 2nd Line Support Engineer to join their dynamic team. What's in it for you? Competitive salary between £28,000- £30,000 Hybrid working (1 to … UK. With nearly two decades of experience, they continue to lead the way in providing first-class IT services. The Role: As a 1st & 2nd Line Support Engineer, you'll play a crucial role in the team, handling 1st & 2nd line technical … skills (TCP/IP and DNS). Desirable skills include Office 365 Administration, general networking knowledge, and familiarity with printers. Responsibilities: Providing 1st and 2nd Line support for Windows Desktops, Laptops, hardware, and software Offering 1st Line and 2nd support more »

2nd Line IT Support Engineer Manchester (Hybrid) £25,000 - £28,000 + Progression + Training + Package An excellent opportunity awaits a 1st/2nd Line IT Support Engineer with a good understanding of Linux to join a growing business … known for delivering recognisable products, at the forefront of its sector, and looking to expand its technical capabilities. In this role, you will provide 2nd Line Support across a Windows stack, including support for Active Directory, IoT devices, and the Linux platform. You … to join a well-regarded business that offers excellent training and development, progression and growth, and a good work-life balance. The Role: *Providing 2nd Line Support *Linux-based support *Some Windows Office Support *On-site 3 days a week more »

Lloyd Recruitment Services is pleased to be working with a leading Managed Services Provider in the search for a skilled 2nd Line Engineer to join their dynamic team on the outskirts of Camberley. The role: In this role, you will be an integral part of our dynamic … team, focusing on handling 2nd line technical support queries using telephone and remote-based tools. Your responsibilities will include strict adherence to SLAs, efficient utilisation of the Helpdesk Management System, and, when necessary, conducting on-site visits to customer locations. The candidate should possess strong … Death in Service Benefit VDU Eye Tests Contractual Sick Pay (after qualifying period) Enhanced holiday entitlement based on length of service Responsibilities for the 2nd Line Engineer: 2nd line support for Windows desktops, laptops, hardware, and software 2nd line more »

2nd Line IT Support Engineer - Cambridge (Hybrid) Due to continued growth, a leading IT Consultancy based in Cambridge is looking for a 2nd Line IT Support Engineer to join the team. As a leading technology company, you will become part … candidate has experience with Hyper-V or VMware, and backup technologies such as Veeam. The roles and responsibilities of the role include administering 1st & 2nd Line support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in … date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft, O365 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, Cambridge, Cambridgeshire, hyper-v, exchange, Circle Recruitment is acting as an Employment more »

2nd Line IT Support Engineer - Southampton (Hybrid) Due to continued growth, a leading IT Consultancy based in Southampton is looking for a 2nd Line IT Support Engineer to join the team. As a leading technology company, you will become part … candidate has experience with Hyper-V or VMware, and backup technologies such as Veeam. The roles and responsibilities of the role include administering 1st & 2nd Line support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in … date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft, O365 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, Southampton , Hampshire, Portsmouth, Winchester, hyper-v, exchange, Circle Recruitment is acting as more »

Support Engineer, 2nd line, COR6959 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company. The Role In a varied … the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2nd line IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »

2nd Line Support Analyst High Wycombe (Hybrid working available) We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2nd Line Support Analyst. … Key Responsibilities: Ticket Management: Own, update, and progress support tickets to ensure smooth and efficient resolution of issues. Customer Service: Provide excellent customer service by resolving client queries in a professional, positive, and friendly manner. Team Development: Take an active role in personal and team development to enhance more »

2nd Line IT Support Technician Permanent Cambridge (Hybrid) £28,000 - £36,000 (DOE) 2nd Line IT Support Technician needed for a permanent position located in Cambridge (Hybrid). Start ASAP ideally Jan/Feb 2025. A chance to join an … include: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Strong IT trouble-shooting, diagnosis + IT problem resolution to 2nd line level. Configuring, setting up + supporting small/medium sized IT networks Project based work including IT deployments, migrations + upgrades. more »

2nd Line WAN Engineer Solihull: On Site Our purpose is to make the world more sustainable by building trust in society through innovation. As a 2nd Line WAN Engineer, you will contribute to this by helping deliver for our customers across the region. Your … supporting and investigating SD-WAN as part of 24/7 BAU operations to enable the delivery of secure network. We need an experienced 2nd Line Engineer to join a small team of highly skilled engineers based in Solihull to manage and support a new … estate. Daily duties will include a mixture project/implementation work and general support escalations/fault finding. We require a skilled 2nd Line engineer capable of configuring, trouble shooting and tuning network devices. Your transferable skills and experience: In-depth knowledge of configuring and more »

2nd Line WAN Engineer Solihull: On Site Our purpose is to make the world more sustainable by building trust in society through innovation. As a 2nd Line WAN Engineer, you will contribute to this by helping deliver for our customers across the region. Your … supporting and investigating SD-WAN as part of 24/7 BAU operations to enable the delivery of secure network. We need an experienced 2nd Line Engineer to join a small team of highly skilled engineers based in Solihull to manage and support a new … estate. Daily duties will include a mixture project/implementation work and general support escalations/fault finding. We require a skilled 2nd Line engineer capable of configuring, trouble shooting and tuning network devices. Your transferable skills and experience: In-depth knowledge of configuring and more »

2nd Line IT Support Technician Permanent Cambridge (Hybrid) £28,000 - £36,000 (DOE) 2nd Line IT Support Technician needed for a permanent position located in Cambridge (Hybrid). Start ASAP ideally Jan/Feb 2025. A chance to join an … include: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Strong IT trouble-shooting, diagnosis + IT problem resolution to 2nd line level. Configuring, setting up + supporting small/medium sized IT networks Project based work including IT deployments, migrations + upgrades. more »

Job Title: 2nd Line IT Support Engineer Location: Gateshead (Hybrid working) Salary: up to £29,000 Job Type: Permanent NRG is thrilled to be partnering with a well-established and rapidly expanding MSP in their search for a skilled 2nd Line Support Engineer. This role offers a fantastic opportunity to deliver outstanding technical support to a growing customer base. Our client is experiencing a significant period of growth and is dedicated to fostering a dynamic and ambitious work environment, with a strong focus on the professional … development of their team. Responsibilities: Deliver advanced technical support to clients, addressing and resolving a wide range of issues up to second-line level, encompassing Microsoft technologies and VoIP systems. Offer on-site support to troubleshoot and resolve technical challenges effectively, ensuring clear communication more »

+ Benefits FULL OR PART TIME In order to provide the wide ranging and exemplary levels of customer focussed support for which our client is renowned, an ambitious, personable and … solutions-focussed IT Support Technician is required to join the team on a full-time basis in this highly rewarding, 1st and 2nd line support role. Our client is the perfect partner to serve an eclectic mix of small and medium-sized businesses … and Apple Mac OSX. Hardware repairs including PCs, Laptops and Apple Macs. This is a wonderful opportunity for an adaptable, customer centred 1st/2nd Line IT Support Technician to join a well-established, supportive team offering the opportunity to provide a wide range of more »

Role: 2nd Line Software Support Pay: £28,000 - £34,000 DOE Location: Worsley (Hybrid) Job Summary We are seeking a skilled and dedicated 2nd Line Software Support Engineer to join our team. Our software solutions support organisations with … join our small, versatile team to help us continue our success. The Role: We are seeking an experienced individual to: Deliver frontline technical support on our help desk. Ensure successful software deployment and deliver effective training and consultancy to new and existing clients. Assist in setting up and … maintaining AWS server instances. Key Responsibilities: Provide high-quality remote support for a range of technical issues. Respond to and resolve customer incidents, queries, and complaints effectively. Prioritise workloads, monitor backlogs, and strive to meet customer SLAs and KPIs. Accurately log all calls in the helpdesk software. Collaborate more »

Role: 2nd Line Software Support Pay: £28,000 - £34,000 DOE Location: Worsley (Hybrid) Job Summary We are seeking a skilled and dedicated 2nd Line Software Support Engineer to join our team. Our software solutions support organisations with … join our small, versatile team to help us continue our success. The Role: We are seeking an experienced individual to: Deliver frontline technical support on our help desk. Ensure successful software deployment and deliver effective training and consultancy to new and existing clients. Assist in setting up and … maintaining AWS server instances. Key Responsibilities: Provide high-quality remote support for a range of technical issues. Respond to and resolve customer incidents, queries, and complaints effectively. Prioritise workloads, monitor backlogs, and strive to meet customer SLAs and KPIs. Accurately log all calls in the helpdesk software. Collaborate more »

Role: 2nd Line IT Support Engineer Location: Gloucester Salary: £40,000 Are you ready to take your technical expertise to the next level? Our client, a leading managed service provider, is seeking an astute personable and proactive 2nd Line IT Support … but also the flexibility of hybrid working-a balance between office collaboration and remote efficiency. Key Responsibilities: Diagnose and resolve complex second line issues effectively (Microsoft, systems, infrastructure & security) Provide exceptional support across various platforms. Collaborate with team members on escalation matters when necessary. Essential Criteria … innovative environment where each day presents new challenges that fuel personal development while contributing significantly toward enhancing customer satisfaction levels through stellar tech support services rendered consistently over time! If you have what it takes then don't hesitate; apply today with an up-to-date CV! In more »

Role : 2nd Line IT Support Engineer Location : Gateshead Salary : £28,000 - £30,000 We are looking for a 2nd Line IT Technician to join one of the UK's fastest growing MSPs. In this role you will be working very closely with more »

Role: 1st/2nd Line IT Support Location: West Brom Salary: £28,000 Are you ready to take your IT career to the next level? We are seeking a dedicated and enthusiastic individual for a 1st/2nd Line IT Support … working flexibility, perfect for those who thrive on variety and wish to gain hands-on experience with multiple technologies. Responsibilities: Provide first-class support as part of our helpdesk team Troubleshoot technical issues across diverse systems Collaborate closely with senior technicians on complex matters Technical Skills Required … and Exchange Azure AD/Entra server support networking knowledge (desirable) service desk experience This position offers not just another job but also serves as an excellent chance for personal growth by getting hands-on experience across numerous platforms under mentorship from seasoned professionals-all this while enjoying more »

I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm. Key Responsibilities Provide second Level support … well as escalating issues as appropriate. Participate in knowledge transfer activities including passing on information to our 1 st level teams and partner support teams. Address and resolve customer concerns in a timely manner and provide a feedback loop to development when indicated. Ensure customers are kept up … customers across the globe. Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures. Support and lead certain elements of transition activities for new customers into Support. Participate in monthly customer meetings, including support performance reviews Continuous more »