2 of 2 Contract 2nd Line Support Jobs in the South East

month contract Up to £38,000 - £42,000 + Benefits In order to deliver a broad ranging, companywide, internally focussed IT support function to all members of the team, a self-starting IT professional is required to join our client's friendly, fun and innovative IT team on … escalation for incidents, requests, and problems. Bring innovation to systems, ensuring IT Services are proactively administered and maintained. Deliver top-notch technical 1st to 2nd line support to end-users, promptly and effectively addressing hardware, software, and network issues. Diligently performing all IT administration and … values - Teamwork, Excellence, Innovation and Momentum This is a wonderful contract opportunity for an enthusiastic IT Support Administrator with genuine 1st and 2nd line experience to join a supportive, growing organisation in a highly influential role. Apply Now more »

Contract Second Line Support Engineer - SC Clearance required - Berkshire £180 per day outside IR35 Our client is seeking an Security Cleared support professional to join their Technical Desk support team. You will handle incoming technical support incidents, requests and changes. … You will be responsible for the management of a personal call queues, ensuring support services meet stated SLAs, provide updates and ensure ongoing customer/end user communication is maintained. … You will be responsible for the resolution of tickets and calls ranging from simple password resets to complex server queries. Key Responsibilities: Responsible for 2nd line technical incident resolution and task management. Adherence to all SLA's ITSM ticket management and updates Monitoring of security alerts Managing more »