4 of 4 Permanent 2nd Line Support Jobs in Surrey

career? Do you thrive in a fast-paced environment, delivering first-class service with enthusiasm and expertise? We have an exciting opportunity for a 2nd Line Support Technician to join our industry-leading Managed Service Provider (MSP) in Redhill. With rapid growth and a portfolio … professionals who excel in customer service and problem-solving. Social & Rewards – Enjoy team events, performance-based bonuses, and a supportive workplace culture. The Role: 2nd Line Support Technician Location: Reigate (own transport required) Salary: £35,000 - £45,000 Benefits: 22 days annual leave (rising to … with service) Performance-based bonus Company laptop Ongoing training and certifications Regular team social events Your Mission: Act as a 2nd line point of contact for IT support queries via phone, email, and ticketing systems. Take full responsibility for troubleshooting and resolving IT incidents, escalating More ❯

Specialist AI/Data Consultant - In Technology Group IR35 Status: Inside Working Location: Reigate – Onsite/Hybrid My client has a requirement for a 2nd Line Support Engineer on a 4-week contract. The client is a managed service provider who helps local businesses to … with the right tools for the job. They provide support to over 1000 users across Surrey and the Southeast. They require a 2nd Line Helpdesk Engineer to provide extra support to the head engineer during this busy period. Responsibilities Provide 2nd line support for hardware and software issues across multiple endpoints. Diagnose and resolve technical issues escalated from 1st line support. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Technical Skills Manage Microsoft More ❯

We're delighted to be partnering with a long-standing client who is looking for a skilled 2nd Line Technician to join their service desk team. As part of a team of 10, you'll have the opportunity to work with a variety of technologies across diverse … customer environments. This team is committed to delivering quality customer and IT support, whilst also promoting the growth and well-being of it's team members. Working in a fast paced MSP environment, your main goal will be to deliver exceptional customer service. … This role is ideal for someone with 1st line support experience looking to progress, or for someone already in a 2nd line role who wants to grow and take their career to the next level. Why you'll love working with our client More ❯

We're partnering with a long-standing client of ours, who are currently looking for a confident 2nd Line Technician to join their team. Join a dynamic 10-person team, working with diverse technologies in a fast-paced MSP environment. You'll deliver top-tier IT support while growing your skills and career. Perfect for a 1st Line Technician ready to step up or a 2nd Line professional looking to level up! Why you'll love working with our client: Competitive Salary: Up to £45k DOE Performance Based Bonus Comprehensive More ❯