Permanent 2nd Line Support Jobs in the Thames Valley

2 of 2 Permanent 2nd Line Support Jobs in the Thames Valley

2nd Line Support Engineer

RG7, Ufton Nervet, West Berkshire, Berkshire, United Kingdom
IT Talent Solutions
2nd Line Support engineer required by my leading technical provider. My client is seeking a bright, proactive and technically focussed individual looking to developer their career and technical skillset. We’re looking for a 1st/2nd Line Support Technician … for IT issues, providing high-quality support and troubleshooting for end-users across a range of technologies. Key Responsibilities Provide 1st and 2nd line technical support via phone, email, and in-person Diagnose and resolve hardware, software, and network issues Escalate complex problems … Directory/Microsoft 365 Document and track support tickets using a ticketing system We’re Looking For Experience in a 1st/2nd line IT support role Strong knowledge of Windows OS, Microsoft 365, and Active Directory Excellent troubleshooting and problem-solving skills more »
Employment Type: Permanent
Salary: £26000 - £30000/annum Bens
Posted:

Field 2nd Line IT Support Engineer - Milton Keynes Region

Milton Keynes, Broughton, Buckinghamshire, United Kingdom
Hybrid / WFH Options
entrust IT
An experienced Field 2nd Line IT Support Engineer with at least 3 years of experience is needed to join the team at entrust IT, a leading Managed Services Provider supporting IT infrastructures for multiple clients. The role will cover Milton Keynes or the surrounding region … and support. Work with the customer to understand each issue so that you can recreate it, diagnose it or escalate it to 3rd line colleagues with specialist skills where necessary Monitor and follow up on client's issues, taking ownership to see they progress to a conclusion Required …/remote working Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous job titles and experience including; 2nd Line IT Support Engineer, 2nd Line Support, 2nd Line IT Technician, 2nd more »
Employment Type: Permanent
Salary: £28000 - £34000/annum Remote working
Posted:
2nd Line Support
the Thames Valley
10th Percentile
£26,750
25th Percentile
£27,125
Median
£32,500
75th Percentile
£37,688
90th Percentile
£40,500