2nd Line Support Engineer
RG7, Ufton Nervet, West Berkshire, Berkshire, United Kingdom
IT Talent Solutions
2nd Line Support engineer required by my leading technical provider. My client is seeking a bright, proactive and technically focussed individual looking to developer their career and technical skillset. We’re looking for a 1st/2nd Line Support Technician … for IT issues, providing high-quality support and troubleshooting for end-users across a range of technologies. Key Responsibilities Provide 1st and 2nd line technical support via phone, email, and in-person Diagnose and resolve hardware, software, and network issues Escalate complex problems … Directory/Microsoft 365 Document and track support tickets using a ticketing system We’re Looking For Experience in a 1st/2nd line IT support role Strong knowledge of Windows OS, Microsoft 365, and Active Directory Excellent troubleshooting and problem-solving skills more »
Employment Type: Permanent
Salary: £26000 - £30000/annum Bens
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