1 to 25 of 80 2nd Line Support Jobs in the UK excluding London

2nd Line Engineer Location : Macclesfield (Hybrid) Applause IT are recruiting for a 2nd Line Support Engineer to join an innovative IT company in Macclesfield. This hybrid role offers the opportunity to support a wide range of clients, leveraging your technical … expertise with Microsoft products , Windows and Mac operating systems , and network troubleshooting . In this role, you will be responsible for providing 2nd line support for both hardware and software issues , administering and troubleshooting Office 365 workloads such as Exchange, SharePoint, and Teams, and configuring … laptop, paid MS exams, and medical cover after probation. Click Apply Now if you are ready to take on a new challenge as a 2nd Line Support Engineer more »

Job Title: 2nd Line Support Engineer Location: Gateshead Salary: up to £35,000 Role Overview: As a 2nd Line Support Engineer, you’ll handle more complex technical issues escalated from the 1st Line Support team. You … and assisting in project work as needed. Key Responsibilities: Investigate and resolve escalated technical issues related to hardware, software, and networks. Provide advanced support for Windows, macOS, and Linux operating systems. Manage and maintain IT systems, including Active Directory, Office 365, and cloud services. Troubleshoot network issues, including … Escalate critical issues to 3rd Line Support or external providers when necessary. Skills and Experience Required: Proven experience in a 2nd Line IT Support role or equivalent. Strong knowledge of IT systems, including Windows Server, Office 365, and Active Directory. Solid more »

2nd Line Engineer - Swindon - £30,000 to £37,000 Swindon/Wiltshire organisation are looking to add an experienced 2nd Line IT Support Engineer to their growing team. This role is office based x5 days a week. A varied position you will … support the IT infrastructure while ensuring the security and integrity of systems. Responsibilities: Manage and maintain the company's network infrastructure, including Servers, Routers, Switches, Firewalls, and other hardware. Implement and maintain security measures, including Firewalls, intrusion detection systems and antivirus software. Providing guidance and support … plus Networking, LAN, VLAN, WAN, Switches, Routers UK driving licence This opportunity is offered with excellent benefits and training. For more info on this 2nd Line IT Support Engineer contact us. 2nd Line Engineer - Swindon - £30,000 to more »

Chroma is seeking an 2nd Line Support Technician to join a dynamic, client-focused Managed Service Provider (MSP) based in the heart of Manchester City Centre. Offering a competitive salary of up to £33K per annum , alongside hybrid working (2 days working from home), this … providing expert IT services, they ensure operations remain smooth, efficient, and secure, empowering their clients to focus on what they do best. As a 2nd Line Support Technician, you will be pivotal in maintaining smooth IT operations for clients. Your responsibilities will involve prioritising and … customers at any given time. Youll also visit client sites to handle Wi-Fi upgrades, resolve network problems, and provide hands-on technical support, ensuring clients receive top-quality service and solutions. With no two days being the same, this position promises variety and challenge in a collaborative more »

2nd Line IT Support Technician Salary: £25,528 to £31,910 per annum, plus an on-call allowance and a fantastic benefits package Location: Blackburn About us: Ready to take your IT career to the next level?Here at Graham & Brown we're on the … hunt for solution-focused 2nd Line IT Support Technician to join our dynamic IS team based in Blackburn. In this permanent, full-time role you'll work with cutting-edge technology to ensure seamless operations across the UK, Europe and North America . We're … for business use. Fun and Community: Connect with colleagues at regular social events brought to you by our fun squad! The Role As our 2nd Line IT Support Technician, you'll maintain and administer the company's computer desktop environment and providing effective support more »

As a Second Line Support Engineer at Veeqo, you will serve as a technical expert, diagnosing, investigating, and resolving escalated incident tickets to provide consistent and high-quality service to our customers. Key job responsibilities Diagnose, investigate, and resolve escalated support tickets in a … timely manner, providing consistent and high-quality technical support, implementing workarounds where appropriate. Escalate complex issues or suspected system defects to the engineering team, providing detailed information and steps to reproduce the problem in order to facilitate timely resolution. Develop internal documentation to help the support … events for the team to help bond and enjoy each other's company in a more casual setting. BASIC QUALIFICATIONS Experience in technical support, or experience in software development Exceptional problem-solving skills, able to quickly understand issues and leverage available tools to hypothesize, diagnose, and resolve problems. more »

Job Title: 2nd Line 24/7 WAN Network Support Engineer Location of role: Solihull Location requirement: Fully on site Clearance: DV Level Negotiable rates Inside IR35 Highly Desirable Skills: -Juniper SRX Platform: The ideal candidate will possess knowledge and hands-on experience with various more »

2nd Line IT Support Engineer - Milton Keynes - £25K-£30K A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support … head office. No two days are the same, visiting different sites mainly in Milton Keynes and surrounding areas. Key Skills Required: Previous escalation support Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS … Apply now to Gianluca @ circlerecruitment (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Milton Keynes, Bedfordshire, Bedford more »

2nd Line Support Engineer - Exeter An exciting opportunity for an experienced 2nd Line Support Engineer to join one of my leading Devon based clients who are expanding their team based out of an office in Exeter. In order to be … considered for this 2nd Line Support Engineer role most of the following skills and experiences are required: Windows Desktop including versions 10 and 11 Apple Mac Networking - LAN, WAN, firewalls Windows Server 2012 R2 Office 365 and Azure AD Wireless Networks ITIL Mobile computing CISCO … in the office. This represents an excellent opportunity to join a growing and progressive organisation with future opportunities to progress into a 3rd Line or project based role. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology more »

2nd Line Support Engineer - Exeter An exciting opportunity for an experienced 2nd Line Support Engineer to join one of my leading Devon based clients who are expanding their team based out of an office in Exeter. In order to be … considered for this 2nd Line Support Engineer role most of the following skills and experiences are required: Windows Desktop including versions 10 and 11 Apple Mac Networking - LAN, WAN, firewalls Windows Server 2012 R2 Office 365 and Azure AD Wireless Networks ITIL Mobile computing CISCO … in the office. This represents an excellent opportunity to join a growing and progressive organisation with future opportunities to progress into a 3rd Line or project based role. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology more »

2nd Line Support Engineer - Gloucestershire An exciting opportunity for an experienced 2nd Line Support Engineer to join one of my leading clients based in Gloucestershire with easy access to the M5. In order to be considered for this 2nd Line Support Engineer role most of the following skills and experiences are required: Windows Desktop including versions 10 and 11 Apple Mac Networking - LAN, WAN, firewalls Windows Server 2012 R2 Office 365 and Azure AD Wireless Networks ITIL Mobile computing CISCO Meraki cloud managed networks … in the office. This represents an excellent opportunity to join a growing and progressive organisation with future opportunities to progress into a 3rd Line or project based role. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology more »

2nd Line Support Engineer - Gloucestershire An exciting opportunity for an experienced 2nd Line Support Engineer to join one of my leading clients based in Gloucestershire with easy access to the M5. In order to be considered for this 2nd Line Support Engineer role most of the following skills and experiences are required: Windows Desktop including versions 10 and 11 Apple Mac Networking - LAN, WAN, firewalls Windows Server 2012 R2 Office 365 and Azure AD Wireless Networks ITIL Mobile computing CISCO Meraki cloud managed networks … in the office. This represents an excellent opportunity to join a growing and progressive organisation with future opportunities to progress into a 3rd Line or project based role. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology more »

Due to the continued success and expansion of Magdalene we have an exciting opportunity for a NOC Engineer to support our growing business. This role is based in Kirkintilloch, Scotland. You will be required to work 2 days on/2 nights on, followed by 4 days off. … fixed, mobile and utilities infrastructure networks for both public and private sectors of the market. Our services include acquisition, design, construct, rigging, first line maintenance, managed services, capital project delivery, complete network outsourcing, smart metering and satellite solutions. The role & responsibilities: A key customer facing role, providing professional … timescales Work well within our NOC team and have the ability to work shift pattern What we need from you. Capable of working to 2nd/3rd line support level on PDH, SDH & IP environment Experienced in use of System Management Platforms (Ex: CNMS, Nokia more »

Job Title: 1st/2nd Line IT Support Engineer Location: Birmingham Salary: £29,000 Our client, a reputable Managed Service Provider (MSP) known for its excellent company culture and commitment to employee development, is seeking a talented 1st/2nd Line IT … will play a crucial role in ensuring the smooth operation of IT hardware, servers, Office 365, and Windows environments. Key Responsibilities: Provide 1st and 2nd line support for a variety of IT issues. Troubleshoot and resolve problems related to IT hardware, servers, Office 365, and … documentation of support requests and resolutions. Deliver exceptional customer service and ensure client satisfaction. Ideal Candidate: Previous experience in a 1st/2nd line support role. Strong knowledge of IT hardware, servers, Office 365, and Windows. Excellent troubleshooting and problem-solving skills. Outstanding more »

Role: 2nd Line IT Support Engineer Location: Gloucester Salary: £40,000 Are you ready to take your technical expertise to the next level? Our client, a leading managed service provider, is seeking an astute personable and proactive 2nd Line IT Support … but also the flexibility of hybrid working-a balance between office collaboration and remote efficiency. Key Responsibilities: Diagnose and resolve complex second line issues effectively (Microsoft, systems, infrastructure & security) Provide exceptional support across various platforms. Collaborate with team members on escalation matters when necessary. Essential Criteria … innovative environment where each day presents new challenges that fuel personal development while contributing significantly toward enhancing customer satisfaction levels through stellar tech support services rendered consistently over time! If you have what it takes then don't hesitate; apply today with an up-to-date CV! In more »

Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used … always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing Senior Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical more »

month contract Up to £38,000 - £42,000 + Benefits In order to deliver a broad ranging, companywide, internally focussed IT support function to all members of the team, a self-starting IT professional is required to join our client's friendly, fun and innovative IT team on … escalation for incidents, requests, and problems. Bring innovation to systems, ensuring IT Services are proactively administered and maintained. Deliver top-notch technical 1st to 2nd line support to end-users, promptly and effectively addressing hardware, software, and network issues. Diligently performing all IT administration and … values - Teamwork, Excellence, Innovation and Momentum This is a wonderful contract opportunity for an enthusiastic IT Support Administrator with genuine 1st and 2nd line experience to join a supportive, growing organisation in a highly influential role. Apply Now more »

Support Engineer, 2nd line, COR6959 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company. The Role In a varied … the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2nd line IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »

2nd Line Support Engineer £27,000 to £30,000 basic salary per annum plus benefits including bonus, pension, private medical, 23 days holiday and excellent training & development plans etc. We are looking for an enthusiastic 2nd Line Support Engineer to … join our leading client, a very successful and ambitious IT support and solutions provider, on a permanent basis. The 2nd Line Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities. The … 2nd Line Support Engineer will be based at this organisations head office, in Skelmersdale, and will focus on escalated support cases. The successful 2nd Line Support Engineer will have been in IT support for at least more »

Support Engineer, Support Analyst, 1st/2nd Line, Windows, COR7081 My client, a pioneering Oxfordshire based organisation within are in urgent need of a 1st/2nd Line Support Engineer/Support Analyst to join their … company, the Support Analyst/Support Engineer will be the first port of call for all users, covering 1st and 2nd line issues – predominantly desktop – whilst also setting up new users, managing licences, purchasing equipment, and getting involved in some interesting and varied … personable and effective service is key, the Support Analyst/Support Engineer should have the following: Solid 1st and ideally 2nd line Desktop Support experience Microsoft 365, Windows 10, any experience with Cloud (AWS) would really set your application apart! Experience more »

Job description Network IT Recruitment is currently recruiting for a 1st/2nd Line Support Analyst to join our client on a 3 month initial contract. Our client operates an MSP, supporting a range of customers with outsourced service desk, desktop support and … more, along with the likes of Cyber Essentials. Due to an increased workload, they are looking to build the team with a 1st/2nd Line Analyst, who has aspirations to join a growing business, and upskill in areas of IT such as Office 365 and Azure … someone who already has a background in IT Support, but is willing to upskill and grow with the business. Role: 1st/2nd Line Analyst Duration: 3 months, with a view to extend (possible conversion to permanent) Location: Kettering based 5 days onsite Rate more »

Contract Second Line Support Engineer - SC Clearance required - Berkshire Up to £180 per day outside IR35 Our client is seeking an SC cleared support professional to join their Technical Support team. You will handle incoming technical support incidents, requests and … changes. You will be responsible for the management of a personal call queues, ensuring support services meet stated SLAs, provide updates and ensure ongoing customer/end user communication is maintained. You will be responsible for the resolution of tickets and calls ranging from simple password resets to more »

2nd Line IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and … enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2nd … issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line more »

2nd Line IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and … enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2nd … issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line more »

your IT career? Do you have the enthusiasm, attitude, and energy for offering a first-class service? We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is … success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you. Job Title: 2nd Line Support Technician Salary : £35,000 - £40,000 Location : Redhill (own transport essential due to location) Benefits : - 22 days annual … you ready for an uplifting and career forging challenge? Then lets get down to the nitty gritty… Day-to-Day Responsibilities: Act as a 2nd line point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Maintain a high degree more »