1 to 25 of 26 Remote 2nd Line Support Jobs in the UK

Chroma is seeking an 2nd Line Support Technician to join a dynamic, client-focused Managed Service Provider (MSP) based in the heart of Manchester City Centre. Offering a competitive salary of up to £33K per annum , alongside hybrid working (2 days working from home), this … providing expert IT services, they ensure operations remain smooth, efficient, and secure, empowering their clients to focus on what they do best. As a 2nd Line Support Technician, you will be pivotal in maintaining smooth IT operations for clients. Your responsibilities will involve prioritising and … customers at any given time. Youll also visit client sites to handle Wi-Fi upgrades, resolve network problems, and provide hands-on technical support, ensuring clients receive top-quality service and solutions. With no two days being the same, this position promises variety and challenge in a collaborative more »

2nd Line Systems Engineer – Midlands/Remote £28K - £32K per annum – Fully remote position with occasional travel to a site in the Midlands Investigo are delighted to be exclusively partnered with a leading IT Support Services organisation that are on the look-out for a … new 2nd Line Systems Engineer due to business demand! Experience working within an MSP would be highly advantageous! Within the role, you will play a key part in providing support to external customers through designing, implementing & supporting bespoke and off-the-shelf tech solutions. Within … providing BAU and also project work – working closely with the end customer to provide an exceptional service. The role would ideally suit a proven 2nd Line/Systems/Infrastructure Engineer that is looking for a new challenge in a predominantly remote working environment. The organisation is more »

2nd Line Engineer Location : Macclesfield (Hybrid) Applause IT are recruiting for a 2nd Line Support Engineer to join an innovative IT company in Macclesfield. This hybrid role offers the opportunity to support a wide range of clients, leveraging your technical … expertise with Microsoft products , Windows and Mac operating systems , and network troubleshooting . In this role, you will be responsible for providing 2nd line support for both hardware and software issues , administering and troubleshooting Office 365 workloads such as Exchange, SharePoint, and Teams, and configuring … laptop, paid MS exams, and medical cover after probation. Click Apply Now if you are ready to take on a new challenge as a 2nd Line Support Engineer more »

2nd Line Support Engineer - Exeter An exciting opportunity for an experienced 2nd Line Support Engineer to join one of my leading Devon based clients who are expanding their team based out of an office in Exeter. In order to be … considered for this 2nd Line Support Engineer role most of the following skills and experiences are required: Windows Desktop including versions 10 and 11 Apple Mac Networking - LAN, WAN, firewalls Windows Server 2012 R2 Office 365 and Azure AD Wireless Networks ITIL Mobile computing CISCO … in the office. This represents an excellent opportunity to join a growing and progressive organisation with future opportunities to progress into a 3rd Line or project based role. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology more »

2nd Line Support Engineer - Gloucestershire An exciting opportunity for an experienced 2nd Line Support Engineer to join one of my leading clients based in Gloucestershire with easy access to the M5. In order to be considered for this 2nd Line Support Engineer role most of the following skills and experiences are required: Windows Desktop including versions 10 and 11 Apple Mac Networking - LAN, WAN, firewalls Windows Server 2012 R2 Office 365 and Azure AD Wireless Networks ITIL Mobile computing CISCO Meraki cloud managed networks … in the office. This represents an excellent opportunity to join a growing and progressive organisation with future opportunities to progress into a 3rd Line or project based role. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology more »

Role: 2nd Line IT Support Engineer Location: Gloucester Salary: £40,000 Are you ready to take your technical expertise to the next level? Our client, a leading managed service provider, is seeking an astute personable and proactive 2nd Line IT Support … but also the flexibility of hybrid working-a balance between office collaboration and remote efficiency. Key Responsibilities: Diagnose and resolve complex second line issues effectively (Microsoft, systems, infrastructure & security) Provide exceptional support across various platforms. Collaborate with team members on escalation matters when necessary. Essential Criteria … innovative environment where each day presents new challenges that fuel personal development while contributing significantly toward enhancing customer satisfaction levels through stellar tech support services rendered consistently over time! If you have what it takes then don't hesitate; apply today with an up-to-date CV! In more »

Support Engineer, 2nd line, COR6959 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company. The Role In a varied … the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2nd line IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »

Job Title: 2nd Line IT Support Engineer Location: Gateshead (Hybrid working) Salary: up to £29,000 Job Type: Permanent NRG is thrilled to be partnering with a well-established and rapidly expanding MSP in their search for a skilled 2nd Line Support Engineer. This role offers a fantastic opportunity to deliver outstanding technical support to a growing customer base. Our client is experiencing a significant period of growth and is dedicated to fostering a dynamic and ambitious work environment, with a strong focus on the professional … development of their team. Responsibilities: Deliver advanced technical support to clients, addressing and resolving a wide range of issues up to second-line level, encompassing Microsoft technologies and VoIP systems. Offer on-site support to troubleshoot and resolve technical challenges effectively, ensuring clear communication more »

I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm. Key Responsibilities Provide second Level support … well as escalating issues as appropriate. Participate in knowledge transfer activities including passing on information to our 1 st level teams and partner support teams. Address and resolve customer concerns in a timely manner and provide a feedback loop to development when indicated. Ensure customers are kept up … customers across the globe. Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures. Support and lead certain elements of transition activities for new customers into Support. Participate in monthly customer meetings, including support performance reviews Continuous more »

month contract opportunity for an experienced 2nd line IT Support Specialist with the potential to go permanent. Candidates must be based within a commutable distance to Newport, Wales for this role. The role will be based onsite in Newport. Working for a leading global organization … you will provide end-user support to 2nd level assisting users at the deskside and remotely working as part of a team. You will need 5+ years of experience in endpoint deployment and support including ServiceNow, Windows, Intune, Mac (Jamf ideal), Azure & AD . 1st … region. Hours: 8am - 5pm Mon- Fri Start: ASAP Key responsibilities will include: Work with limited supervision independently and as part of team 1st through 2nd level support of IT hardware & software both onsite and remotely Work as part of global support team to resolve support more »

Role : 2nd Line IT Support Engineer Location : Gateshead Salary : £28,000 - £30,000 We are looking for a 2nd Line IT Technician to join one of the UK's fastest growing MSPs. In this role you will be working very closely with more »

Support Engineer - Service desk and Networking Hampshire, Fareham area + hybrid working options £28-32,000 + benefits We have an exciting opportunity to join an established … business with as a Support Engineer/Support Analyst supporting a range of customers. The company have a structured 1st, 2nd and 3rd line team and are looking for strong 1st line engineer's or 2nd line engineers … looking for a new opportunity when they can progress. As a Software Support Engineer your role will be fundamental in supporting customers with queries related to the company's core IT Networking and Telco products. The company have continued to grow and are looking to expand their team more »

2nd Line Service Desk Engineer Ashford, Kent Essential Requirement: Driving license for onsite client visits Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level? Would you enjoy a mixture of on-site client work and … based tasks? Does hybrid working after probation sound appealing? Look no further! Join this established and leading Managed Service Provider (MSP). As a 2nd Line Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most … to work calmly and patiently under pressure Previous experience in a service desk role (service provider or corporate environment) Proven abilities in IT support and installation Working knowledge of: Microsoft Desktop & Office Systems Microsoft 365 and SharePoint troubleshooting Intune and endpoint management Active Directory Security and Administration TCP more »

Business Central 2nd Line Support Consultant I am collaborating with a leading Microsoft partner looking for a motivated and enthusiastic individual to join there team as Business Central 2nd Line Support Consultant. This is a full time, permanent role - offering … full home working flexibility, with expectation for occasional on-site travel; project phase dependant. The role will involve: Providing 2nd Line Business Central ticketing support to a variety of clients across industry Providing customer satisfaction by troubleshooting and resolving Microsoft Dynamics 365 Business Central related … issues Work with there project teams on new upcoming implementations and upgrades Provide support on post-go-live client systems Skill set required: Strong technical understanding of Dynamics 365 Business Central/Dynamics NAV Previous experience providing D365 BC/NAV support at either partner or more »

2nd Line Support Engineer Swindon £32,000-£37,000 + 33 Days Holiday + Healthcare Cash Plan + Retail Discounts + EAP + Life Insurance + Package Excellent opportunity for a 2nd Line Support Engineer with a strong experience of … 5pm, and then 9:30am-6pm. This is a fully on-site position with no home working. The ideal candidate will be an experienced 2nd Line Support Engineer with excellent communication skills. Candidates must be familiar with Windows 10 and 11, Intune, Defender, O365, Azure … opportunity to join an established business offering a collaborative and welcoming team environment, a technically fascinating work-load, and a great package! The Role: *2nd Line Support *On-phone and email-based support *Working with a ticketing system *Shifts: 7:30am-3:30pm more »

Application Support Engineer (Hybrid) - £28,000 - Hull Principal IT are working with a well-known construction management software company in Hull who provide IT services to businesses that are looking for an application support engineer to join their team. In this role you will play a … in Hull, you'll be the go-to IT expert working alongside the Customer Service teams, using your skills to help provide 1st and 2nd line support through our helpdesk over email and telephone. Hyrbid role once appropriate training is completed, resulting in 3 days … producing training materials - FAQs, How-to Guides - writing and managing internal/external content - videos, online, etc. Produce regular reports for management on support usage Working with the Product Team (inc. Development team) to provide thoughtful customer feedback and be part of overall 'Roadmap' team Liaising with 3rd more »

2nd Line IT Support Engineer Manchester (Hybrid) £25,000 - £28,000 + Progression + Training + Package An excellent opportunity awaits a 1st/2nd Line IT Support Engineer with a good understanding of Linux to join a growing business … known for delivering recognisable products, at the forefront of its sector, and looking to expand its technical capabilities. In this role, you will provide 2nd Line Support across a Windows stack, including support for Active Directory, IoT devices, and the Linux platform. You … to join a well-regarded business that offers excellent training and development, progression and growth, and a good work-life balance. The Role: *Providing 2nd Line Support *Linux-based support *Some Windows Office Support *On-site 3 days a week more »

1st and 2nd Line Support Technician (Global Manufacturing) £28000 - £30,000 per annum (depending on experience) Pay is Monthly or Fortnightly (whichever is preferred) Hours: Monday to Thursday 08:00 – 16:30, Friday 08:00 – 13:00 Hybrid working available based on performance We are … whose UK site is based in North Wales. We are looking for an experienced IT Technician to work closely with the IT Manager, support the business in all their IT needs to ensure complete Customer Satisfaction in all the day-to-day transactions. This NEW role has come … multiple tasks and deadlines with minimal supervision • Relevant IT certifications or degree • A minimum of 2 years proven experience working in a 1st or 2nd line position • Experience of building, configuring, maintaining and troubleshooting Windows 10/11 clients • Experience supporting Microsoft Office 365, OneDrive, Teams and more »

2nd/3rd Line Technical Support Engineer/IT Infrastructure Engineer who has previous hands-on experience supporting complex Microsoft O365 and Azure environments within an IT second line and third line capacity is required to join a technically driven team … see below) LOCATION: Hybrid Working/Manchester (M5) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a 2nd/3rd Line Technical Support Engineer/IT Infrastructure Engineer who has previous hands-on experience supporting complex Microsoft O365 … and Azure environments within an IT second line and third line capacity. Working as the 2nd/3rd Line Technical Support Engineer/IT Infrastructure Engineer you will provide advanced technical support, including assisting in the design and implementation more »

An experienced Field 2nd Line IT Support Engineer with at least 3 years of experience is needed to join the team at entrust IT, a leading Managed Services Provider supporting IT infrastructures for multiple clients. The role will cover Milton Keynes or the surrounding region … and support. Work with the customer to understand each issue so that you can recreate it, diagnose it or escalate it to 3rd line colleagues with specialist skills where necessary Monitor and follow up on client's issues, taking ownership to see they progress to a conclusion Required …/remote working Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous job titles and experience including; 2nd Line IT Support Engineer, 2nd Line Support, 2nd Line IT Technician, 2nd more »

Lloyd Recruitment is pleased to be working with a leading business in the Camberley area, actively seeking a 1st & 2nd Line Support Engineer to join their dynamic team. What's in it for you? Competitive salary between £28,000- £30,000 Hybrid working (1 to … UK. With nearly two decades of experience, they continue to lead the way in providing first-class IT services. The Role: As a 1st & 2nd Line Support Engineer, you'll play a crucial role in the team, handling 1st & 2nd line technical … skills (TCP/IP and DNS). Desirable skills include Office 365 Administration, general networking knowledge, and familiarity with printers. Responsibilities: Providing 1st and 2nd Line support for Windows Desktops, Laptops, hardware, and software Offering 1st Line and 2nd support more »

Job Title: Business Central Support Consultant (1st & 2nd Line) Location: Home-based (with occasional travel to office) Salary: £30,000 - £43,000 (depending on experience) Role Overview: We are currently looking for a Business Central Support Consultant to join a dynamic and growing … role offers the opportunity to work on new projects and provide post-go-live support to customers. Key Responsibilities: Provide 1st or 2nd line support for Dynamics 365 Business Central (D365 BC) to clients across multiple industries Troubleshoot and resolve issues related to … Self-motivated with a desire to learn and grow within the company Role Specifics: 1st Line Support : Up to £30k 2nd Line Support : Up to £43k The roles are focused on growth with plenty of opportunities to progress as new projects more »

involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st/2nd line support, troubleshooting system issues and ensuring successful delivery to customer support tickets. The role offers a fantastic … for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st/2nd line help desk support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project … and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues to 2nd line level Strong analytical skills, with the ability to understand issues and troubleshoot effectively Broad modular understanding - ideally including finance, supply chain more »

2nd Line Support Engineer | £33k - Manchetser | Hybrid working (up to 1 day from home once fully onboarded) Are you a skilled 2nd Line Support Engineer looking for your next challenge in a fast-paced and dynamic environment? If you're … passionate about troubleshooting, IT infrastructure, and providing exceptional support, we want to hear from you! The Opportunity Join a secure and thriving company with endless opportunities to grow your skills and career. Working within a fantastic team, you'll be handling a mix of 1st to 3rd-line … and set up). Participate in a light on-call rota (1 in 12 weeks). About You: Experience: 5+ years in 1st and 2nd Line Support, ideally in an MSP environment. Skills: Strong troubleshooting abilities, familiarity with ITIL practices, and experience with Intune, Azure more »

2nd Line IT Support Engineer - Rochester - £34,000 - Hybrid After Probation! Role : 2nd Line IT Support Engineer Area : Rochester Salary : £28,000 - £34,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add … an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You … Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2nd line, second line, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com (phone number removed) Interviewing Immediately - Please apply ASAP! Built on a more »