51 to 75 of 91 2nd Line Support Jobs in the UK

involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st/2nd line support, troubleshooting system issues and ensuring successful delivery to customer support tickets. The role offers a fantastic … for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st/2nd line help desk support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project … and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues to 2nd line level Strong analytical skills, with the ability to understand issues and troubleshoot effectively Broad modular understanding - ideally including finance, supply chain more »

Job Role: 2nd Line IT Support Engineer (MSP) Location: Ormskirk Salary: £26 – 28k plus Medicash, free parking, + more benefits The Opportunity for you… Are you currently working at 1st or 2nd line on a service desk, and looking to join a … Then this is the job for you. Due to contract wins, our client is looking to add to their service desk team. As a 2nd line IT Support Engineer, you’ll be based in the Ormskirk office for an MSP who provide solutions to a … range of clients. These have recently won contracts and in turn, needs to grow out their support team. Safe to say they’re heading in the right direction. The service desk manager strongly encourages the development of his team and is keen for his employees to constantly upskill more »

1st and 2nd Line Support Technician (Global Manufacturing) £28000 - £30,000 per annum (depending on experience) Pay is Monthly or Fortnightly (whichever is preferred) Hours: Monday to Thursday 08:00 – 16:30, Friday 08:00 – 13:00 Hybrid working available based on performance We are … whose UK site is based in North Wales. We are looking for an experienced IT Technician to work closely with the IT Manager, support the business in all their IT needs to ensure complete Customer Satisfaction in all the day-to-day transactions. This NEW role has come … multiple tasks and deadlines with minimal supervision • Relevant IT certifications or degree • A minimum of 2 years proven experience working in a 1st or 2nd line position • Experience of building, configuring, maintaining and troubleshooting Windows 10/11 clients • Experience supporting Microsoft Office 365, OneDrive, Teams and more »

Role: 2nd Line IT Support Specialist Location: London, UK Day Rate: £200p/d Job Type: 100% On-site Inside IR35 Position Overview: We are seeking an experienced IT Support Specialist with expertise in MacOS and a strong background in the Film/… TV industry. The ideal candidate will provide technical support, troubleshoot system issues … and ensure seamless IT operations in a fast-paced, creative environment. Key Responsibilities: Technical Support: Provide first-line and second-line support for MacOS devices, including troubleshooting hardware and software issues. Assist with the installation, configuration, and maintenance of MacOS systems and more »

This 12 month fixed term contract will provide 1st and 2nd line IT support to a wide range of users, face to face. Requiring an individual with a broad skill set, capable of providing top-notch assistance and support to a large public … the smooth operation of vital IT systems. Client Details Our client is a well known Public Sector and Government organisation. Description Provide 1st and 2nd line IT support to end-users Checking systems logs to ensure any issues are identified and highlighted in a prompt … re excited by the prospect of a challenging project within a reputable public sector organisation, we urge you to apply for this 1st and 2nd line IT support position in Pontypridd. more »

Job Title: Support Technician Location: Fareham Salary: £26,000 - £28,000 We have an exciting … opportunity for a Support Technician to join a dynamic software company based in Fareham. In this role, you'll provide 1st and 2nd line support through the service desk, offering critical assistance to both internal teams and external clients. About the Role: The … Diagnose and resolve a variety of issues related to EPoS systems, Windows OS, and network connectivity, minimizing downtime. Escalate more complex technical issues to 2nd/3rd line support teams as necessary. Install, configure, upgrade, and maintain in-house EPoS applications, as well as associated more »

Are you passionate about IT Support … and seeking an exciting new opportunity? Our Client is a rapidly growing health care organisation and we are supporting their recruitment for an experienced 2nd Line Support Engineer who excels in customer service. This role offers the chance to join a company that is transforming … health care with cutting-edge IT solutions. The Role As a 2nd Line Support Engineer, you will provide technical assistance to ensure the smooth operation of both the IT solutions and the wider business. You will address technical issues (hardware, software, OS, databases and networks more »

Second Line Support Engineer – Newcastle - £28-30K We are seeking a Second line support engineer for an established client in the Technology sector to join their internal IT department on a permanent basis. The ideal candidate will be providing high quality … business venture. Key Responsibilities: Provide technical expertise and resolve complex issues across various technologies, including Microsoft services and VoIP systems, up to a second-line support level. ITIL awareness Deliver onsite technical support, ensuring timely resolution of issues while maintaining clear communication with both … Knowledge of firewalls Fault finding and troubleshooting skills Full Clean UK Drivers License This is an excellent opportunity for an enthusiastic and passionate Second Line Support Engineer to join a successful organisation, learning and development. Interviews are being arranged immediately for this role, so if this more »

2nd Line Service Desk Engineer Ashford, Kent Essential Requirement: Driving license for onsite client visits Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level? Would you enjoy a mixture of on-site client work and … based tasks? Does hybrid working after probation sound appealing? Look no further! Join this established and leading Managed Service Provider (MSP). As a 2nd Line Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most … to work calmly and patiently under pressure Previous experience in a service desk role (service provider or corporate environment) Proven abilities in IT support and installation Working knowledge of: Microsoft Desktop & Office Systems Microsoft 365 and SharePoint troubleshooting Intune and endpoint management Active Directory Security and Administration TCP more »

st/2n d line Support Engineer Salary circa £25,000 My client is a national, family run business and they have an immediate requirement for a 1 st and 2 nd line support technician. Currently in the IT department especially, they … part of their hybrid IT Team based in Teesside, reporting to the IT supervisor, the successful candidate will be responsible for 1 st/2nd line escalated support calls, network and telecoms and VoIP Support. You will be required to investigate, diagnose, and resolve issues … IP infrastructure. Criteria: Network skills - LAN/WAN, SD WAN, 4G Wi-Fi Maintenance (Meraki, Unifi) MS Office standalone and, O365 Windows Desktop Support Desktop and Laptop build and Hardware Maintenance Machine Rollout, and asset handling Ability to work with outside vendors. Must project a positive, friendly professional more »

Second Line Support Engineer - Newcastle - £28-30K We are seeking a Second line support engineer for an established client in the Technology sector to join their internal IT department on a permanent basis. The ideal candidate will be providing high quality … business venture. Key Responsibilities: Provide technical expertise and resolve complex issues across various technologies, including Microsoft services and VoIP systems, up to a second-line support level. ITIL awareness Deliver onsite technical support, ensuring timely resolution of issues while maintaining clear communication with both … Knowledge of firewalls Fault finding and troubleshooting skills Full Clean UK Drivers License This is an excellent opportunity for an enthusiastic and passionate Second Line Support Engineer to join a successful organisation, learning and development. Interviews are being arranged immediately for this role, so if this more »

Job Title: 2nd Line IT Support Engineer Location: Gateshead (Hybrid working) Salary: up to £29,000 Job Type: Permanent NRG is thrilled to be partnering with a well-established and rapidly expanding MSP in their search for a skilled 2nd Line Support Engineer. This role offers a fantastic opportunity to deliver outstanding technical support to a growing customer base. Our client is experiencing a significant period of growth and is dedicated to fostering a dynamic and ambitious work environment, with a strong focus on the professional … development of their team. Responsibilities: Deliver advanced technical support to clients, addressing and resolving a wide range of issues up to second-line level, encompassing Microsoft technologies and VoIP systems. Offer on-site support to troubleshoot and resolve technical challenges effectively, ensuring clear communication more »

Role: 2nd Line IT Support Engineer Location: Gloucester Salary: £40,000 Are you ready to take your technical expertise to the next level? Our client, a leading managed service provider, is seeking an astute personable and proactive 2nd Line IT Support … but also the flexibility of hybrid working-a balance between office collaboration and remote efficiency. Key Responsibilities: Diagnose and resolve complex second line issues effectively (Microsoft, systems, infrastructure & security) Provide exceptional support across various platforms. Collaborate with team members on escalation matters when necessary. Essential Criteria … innovative environment where each day presents new challenges that fuel personal development while contributing significantly toward enhancing customer satisfaction levels through stellar tech support services rendered consistently over time! If you have what it takes then don't hesitate; apply today with an up-to-date CV! In more »

Support Engineer - Service desk and Networking Hampshire, Fareham area + hybrid working options £28-32,000 + benefits We have an exciting opportunity to join an established … business with as a Support Engineer/Support Analyst supporting a range of customers. The company have a structured 1st, 2nd and 3rd line team and are looking for strong 1st line engineer's or 2nd line engineers … looking for a new opportunity when they can progress. As a Software Support Engineer your role will be fundamental in supporting customers with queries related to the company's core IT Networking and Telco products. The company have continued to grow and are looking to expand their team more »

Build and configure laptops and desktops. Operate the Tech Bar three times a week on a rota basis. Handle software BAU tasks, working on 2nd line tickets and remote desktop support. Requirements: Active SC Clearance. Proven experience in hardware diagnostics and break-fix. Proficiency in building and … configuring laptops and desktops. Experience in providing 2nd line support and remote desktop services. Excellent problem-solving skills and the ability to work independently. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. more »

Role : 2nd Line IT Support Engineer Location : Gateshead Salary : £28,000 - £30,000 We are looking for a 2nd Line IT Technician to join one of the UK's fastest growing MSPs. In this role you will be working very closely with more »

Application Support Engineer (Hybrid) - £28,000 - Hull Principal IT are working with a well-known construction management software company in Hull who provide IT services to businesses that are looking for an application support engineer to join their team. In this role you will play a … in Hull, you'll be the go-to IT expert working alongside the Customer Service teams, using your skills to help provide 1st and 2nd line support through our helpdesk over email and telephone. Hyrbid role once appropriate training is completed, resulting in 3 days … producing training materials - FAQs, How-to Guides - writing and managing internal/external content - videos, online, etc. Produce regular reports for management on support usage Working with the Product Team (inc. Development team) to provide thoughtful customer feedback and be part of overall 'Roadmap' team Liaising with 3rd more »

A leading IT Solutions provider is seeking an experienced 2nd Line Service Desk Support Engineer on a permanent full time basis to join their growing team in Hampshire. This role is full time office based in Fareham with the potential to go hybrid. The 2nd Line Service Desk Support Engineer will be working within a technical support capacity with a solid understanding of network terminology e.g. WAN, LAN etc. The Role: Responding to customer faults and issues raised to the helpdesk either by phone or email resolving them … within SLA. Programming, maintenance, and support of a range of systems Wi-Fi solutions Integration of CRM systems. Backup solutions Delivering training on all offered services Working to resolve technical customer complaints Identify potential cross sell and upsell opportunities with existing customers to pass on to the sales more »

2nd Line Support Engineer - Up to £40,000 - Wembley - Manufacturing Overview: An opportunity to join a company that delivers tailored safety and IT solutions, supporting workplace operations through innovative technology and expert service. This role focuses on providing technical expertise and resolving complex IT issues … for client environments. Key Responsibilities: Respond to technical support cases via email, phone, and face-to-face interactions. Identify issues and escalate or resolve them following required processes. Implement and maintain appropriate security measures. Collaborate with the Global Support team to address recurring issues and develop … necessary training/documentation. Ensure all support cases are logged and updated promptly. Assess IT needs and provide end-user training when required. Assist in IT project planning and execution. Manage cybersecurity initiatives to protect customer and employee data. Independently work with vendors. Document and innovate technology processes. more »

to be partnering exclusively with a Top 100 Company that is seeking to build out their on-site IT Team by adding a Second Line Support Engineer to the team. This is a very hands-on role for someone eager to grow and develop their skills … in new technology. Key Responsibilities Deliver on-site, specialised 2nd line technical support and desktop and audio-visual hardware management. Serve as a representative of the IT department, providing professional and efficient service to colleagues. Act as a primary contact for technical issues, ensuring timely … incident resolution. Liaise with third-party vendors for technical support and asset management. Meet service level agreements (SLAs) effectively. Follow company processes, including change and problem management. Maintain comprehensive documentation in line with updates and maintenance activities. Stay informed on current technology developments. Be available for more »

2nd Line Technician - Lympstone based with occasional travel to Dartmouth (driving license and access to own vehicle is required) SC clearance will be required Talent are partnered with a leading business recruiting a 2nd Line Support Technician to provide IT support. This … ticketing systems. Collaborate with team leads on workarounds, fixes, and technology enhancements. Adhere to security and change management protocols. Requirements: Experience in desktop support, ideally within a Windows Active Directory environment. Proficiency in IT deployment tools such as SCCM. Strong troubleshooting skills with minimal supervision. Experience maintaining IT more »

2nd Line Technician - Lympstone based with occasional travel to Dartmouth (driving license and access to own vehicle is required) SC clearance will be required Talent are partnered with a leading business recruiting a 2nd Line Support Technician to provide IT support. This … ticketing systems. Collaborate with team leads on workarounds, fixes, and technology enhancements. Adhere to security and change management protocols. Requirements: Experience in desktop support, ideally within a Windows Active Directory environment. Proficiency in IT deployment tools such as SCCM. Strong troubleshooting skills with minimal supervision. Experience maintaining IT more »

month contract Up to £38,000 - £42,000 + Benefits In order to deliver a broad ranging, companywide, internally focussed IT support function to all members of the team, a self-starting IT professional is required to join our client's friendly, fun and innovative IT team on … escalation for incidents, requests, and problems. Bring innovation to systems, ensuring IT Services are proactively administered and maintained. Deliver top-notch technical 1st to 2nd line support to end-users, promptly and effectively addressing hardware, software, and network issues. Diligently performing all IT administration and … values - Teamwork, Excellence, Innovation and Momentum This is a wonderful contract opportunity for an enthusiastic IT Support Administrator with genuine 1st and 2nd line experience to join a supportive, growing organisation in a highly influential role. Apply Now more »

massively strengthened our well-established cyber security capabilities. Our mission is to unleash the potential of people through amazing IT experiences. Role Description As 2nd Line Support Technician you will be the go-to problem solver, tackling a diverse range of customer IT support … areas of improvement Administrating, configuring, and managing customer backup systems Administrating, configuring, and managing core network infrastructure of customer equipment Working with supplier support contacts to resolve complex technical issues Taking ownership of cases escalated within the department that require enhanced technical knowledge Creating and updating Knowledge Base … team members and the wider organisation Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditation's Key Skills Proven experience supporting, maintaining and configuring Desktop Devices and Windows Server Environments Experience with Microsoft Server Operating more »

Role : 2nd Line MSP Engineer Location : Southampton Salary : £28,000 - £30,000 We are currently recruiting for a 2nd Line MSP Engineer in Southampton. Our Client is looking for someone with 2+ years MSP experience working on Azure, O365 and basic Networking. In this … working closely with more Senior Engineers. This role is perfect for someone who wants to work in IT Projects/Infrastructure down the line, if this is you - APPLY NOW. Exclusive Benefits: Highly Competitive Annual Salary (£28,000 - £30,000) Progression Plan Paid Training & Certifications Fast-paced Technically … Days BH) Medical Cover Pension Contribution Social & Team Environment Events and Work-social Days Key Requirements: 2+ Years MSP Experience Azure, O365 Stack Support Experience Basic Networking Experience Full UK Driving License If you are interested in this role, please click APPLY NOW and attach your FULL UPDATED more »