13 Permanent 2nd Line Engineer Jobs in London

Are you an experienced 2nd line support engineer looking for your next challenge? Look no further! As a 2nd line support engineer, you will play a critical role in ensuring the smooth operation of our clients' IT infrastructure. You will … in this role, you will need to have a strong background in IT support, with a particular focus on Azure and Microsoft 365. The 2nd line support engineer will be familiar with a range of different technologies and platforms, and be able to adapt quickly … to new challenges as they arise. As a 2nd line support engineer, you will work closely with our clients to understand their needs and provide them with the highest level of service. You will be responsible for maintaining detailed records of all support requests, and more »

2nd Line Engineer £34,000 - £38,000 plus benefits London, SW9 (WFH 1 day a week) Keywords: 2nd Line Engineer, Tier 2 Engineer, Level 2 IT Support, Troubleshooting, Helpdesk, Service Desk, Ticketing, Mac, Windows, SharePoint, Office 365, Azure … Technical Engineer to join their team on a permanent basis, to be responsible for resolving escalated issues and client project work. 2nd Line Engineer – Duties: Documentation of client networks and small projects Backup maintenance Configuration of standard mail and messaging clients including Outlook … enterprise e-mail application, including add/remove users and group, configure folder permissions if applicable, forward mail to other accounts, and add aliases 2nd Line Engineer – Over to you! Our ideal candidate will have; Experience with Windows/Mac desktop operating systems. Excellent experience more »

2nd Line IT Engineer (Hospital IT Department) - LONDON - £35-40K I am seeking a skilled 2nd Line IT Engineer with a passion for technology & networking. As a 2nd Line IT Engineer, you will be … for technical issues. Your expertise will contribute to maintaining reliable systems, enhancing security, and optimizing IT services. Technical Support and Troubleshooting: Respond promptly to 2nd line support requests. Diagnose and resolve technical issues related to networking, servers, and desktop systems. Collaborate with 1st line support. … Online & SharePoint. Azure experience (Desirable). Virtualization and Remote Access: VMware & Citrix environments. Troubleshoot remote access issues. Experience: Minimum of 2 years in a 2nd line IT support role. Proven expertise in Cisco networking and Windows server administration. Strong troubleshooting skills for Windows desktop systems. 2nd more »

2nd Line Support Engineer Chessington £34,000 - £38,000 + Education Funding + Progression An incredible opportunity awaits an experienced 2nd Line Engineer to flourish within an established company in an exciting role. In this position, you will be responsible … IT services for their customers, growing year on year and have become a multimillion pound turned over business. They are now looking for a 2nd line support engineer to join their team due to organic growth. This opportunity allows you to expand your experience within … road map of how they will be progressing within the company and what certifications they can have funded. The person: 3+ years of providing 2nd line support in an MSP or School environment. Proficiency with Windows, Mac OS environments, mobile devices, Google Workspace for Education, Office more »

Position: 2nd Line Support Engineer Location: Central London Schedule: Full-time, on-site role (5 days per week) Salary: Up to £45,000 per annum + benefits About Our Client: Our key client, a highly reputable financial services business, provides a comprehensive range of services … tailored to the UK market. They are on the search for a 2nd Line Support Engineer to provide support to internal users across their London offices. You will be based on-site at the main branch in Central London (close to Bank station). Key … Skills and Experience Required: Proficient in both 1st and 2nd Line Support Experience in providing direct IT support to senior stakeholders Strong knowledge of IT hardware systems, including laptops, mobiles, phones, AV equipment, meeting rooms, telephony systems, and other equipment Familiar with the Microsoft stack, including AD more »

Role: 2nd Line Engineer Location: West London Salary: £25,000 to £30,000 Join my clients dynamic team of skilled professionals where you'll play a vital role in delivering top-notch technical support to their diverse clientele. As a member of our team, you … ll be responsible for providing day-to-day telephone and remote assistance at both 1st and 2nd line levels. To excel in this role, you should possess experience supporting Windows 10/11 and the latest Mac OSX operating systems within a business network environment. Benefits - Guaranteed … Great Team/Events/Clear progression Additionally, you'll need expertise in: Troubleshooting and resolving issues over the phone and remotely at the 2nd line level. Hands-on experience with deskside hardware/software installation, configuration, and troubleshooting. Proficiency in configuring and troubleshooting Microsoft 365 tools more »

Position: Senior 2nd Line Engineer - MSP Location: City of London & Client sites when required. Package: £35,000 - £40,000 + Training & Career Progression A heavily cloud-focused Managed Service Provider is looking to add a Senior 2nd Line Engineer to more »

Operations Engineer 2nd Line IT Technician - Mac-focused Are you an experienced engineer with some serious skills when it comes to managing Mac environments? Is a fast-paced, dynamic role with a real opportunity for learning the sort of challenge you're seeking … when it comes to service delivery and customer experience? Then look no further...! The role A growing Mac specialist MSP are looking for a 2nd Line Support Technician to join their on-site team in London . This role is dedicated to one key client in the … push their engineers to get the most out of their potential. The ideal individual Required Demonstrable experience supporting MacOS/iOS environments to a 2nd line level Comfortable with identity management tools such as Azure AD/Entra ID, JumpCloud or Okta Workforce Basic networking knowledge - DNS more »

1st/2nd Line IT Support Engineer. Based in Wembley my client is recruiting for an 1st/2nd Line IT Support Engineer. This role offers 2 days remote with 3 days site-based working. You must have at least 3 years plus recent … experience within a similar IT Support Engineer/1st and 2nd Line IT Support role – please only send in your CV if you have this experience and live close to Wembley ! Salary: £33k-£35k + £2k On-Call Allowance after settling in period + Benefits … knowledge of Microsoft 365 applications. Good working knowledge MS Teams. Working knowledge of Wi-Fi in a commercial environment. Role involves: Provide 1st/2nd line support for end users. To assist with the development and implementation of IT policies and procedures. Day to day administration of more »

Sharp IT Services has an excellent new career opportunity based in Mayfair, London for a On-Site 2nd Line Support Engineer position. Key Responsibilities The On-Site 2nd Line Engineer will be based at one of our client sites and more »

2nd Line Support Engineer - 12 month FTC - London You will be working alongside our varied Infrastructure team to deliver a timely, professional, and friendly service and provide 2nd line support for all calls that are logged either remotely or desk side. Working more »

Title: 1st/2nd Line IT Support Location: London Salary: £45,000 to £55,000 (Plus 30% Bonus) My client are looking for an experienced IT support Engineer with strong background using Windows and Microsoft tech stack: Previous experience in a support desk or IT more »

ve made sure growth is a given – professionally and personally – so our colleagues can thrive. We are seeking a skilled Level 2 Support Engineer with specialised expertise in Extreme Networks to join our technical support team. As a Level 2 Support Engineer, you will play a … we offer hybrid working with the choice to work in our London or Liverpool office. Requirements Serve as a point of contact for resolving 2nd Line escalated issues related to Extreme Networks products and other solutions. Manage a diverse range of tasks from Incidents, Service Requests and … of LAN protocols including OSPF, BGP, Fabric, Layer 2, Layer 3 Understanding of Firewall Technologies (Cisco, Palo) Extensive experience working as a support engineer, with a strong focus on Extreme Networks products and solutions. In-depth knowledge of Extreme Networks products, including switches, routers, wireless solutions, and network more »